Thu Apr 18 2024 04:30:11 GMT+0000 (Coordinated Universal Time)

Banking customer service jobs

Associate, Customer Service

Nairobi

    Purpose The role holder ensures customer service delivery levels are as per the Bank s prescribed standard, customer satisfaction and retention Primary Responsibilities Receive, verify, Authenticate, call back and processing thereof of all instructions delivered at the branch. Eg RTGS, TT, FDR, Forex conversions, stop payments, Treasury Bills, cheque book requests, card applications. Preparing au...

    3 days agoelevolt.co.ke
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    Associate, Customer Service Job I&M Bank - Corporate Staffing Services

    IM Bank - Nairobi

      I&M Bank is a leading Commercial bank headquartered in Kenya with a growing regional presence. The Bank offers a wide range of commercial banking and financial products and services and prides itself on introducing innovative products and services based on the needs of its customers. We are seeking to recruit a competent and highly motivated individual with extensive experience and abilities to s...

      3 days agocorporatestaffing.co.ke
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      Associate, Teller

      Nairobi

        Job Purpose The position is responsible for processing cash receipts, cash payments, cheque receipts and VAT payments as well as prepaid and multi-currency cards, credit cards and in-house cheques accurately to achieve good customer service, quick transaction turnaround time while offering the best service, mitigating the risks such as cash shortages and adhering to standard operating procedures ...

        3 days agoelevolt.co.ke
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        Head, Direct Banking

        Standard Bank Group - Nairobi

          Job DescriptionJob Purpose.To ensure the consistent integration, adoption and application of the Business & Commercial Banking (BCB) Customer Acquisition and Retention strategy and related toolbox(es) for Direct Banking offerings that will aggressively grow the client base in country (i.e. acquisition through ecosystems). To drive the implementation of the Direct Banking Client Solutions in count...

          1 day agofindojobs.ke
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          Associate, Customer Service at I&M Bank

          United Nations Environment Programme UNEP - Nairobi

            I&M Bank is a wholly owned subsidiary of I&M Holdings Limited, a publicly quoted company at the Nairobi Securities Exchange (NSE). The bank possesses a rich heritage in banking. Purpose The role holder ensures customer service delivery levels are as per the Bank s prescribed standard, customer satisfaction and retention Primary Responsibilities Receive, verify, Authenticate, call back and process...

            5 days agomyjobmag.com
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            Associate, Teller Job I&M Bank - Corporate Staffing Services

            IM Bank - Nairobi

              I&M Bank is a leading Commercial bank headquartered in Kenya with a growing regional presence. The Bank offers a wide range of commercial banking and financial products and services and prides itself on introducing innovative products and services based on the needs of its customers. We are seeking to recruit a competent and highly motivated individual with extensive experience and abilities to s...

              3 days agocorporatestaffing.co.ke
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              Associate, Teller At I&M Bank

              IM Bank - Nairobi

                Job PurposeThe position is responsible for processing cash receipts, cash payments, cheque receipts and VAT payments as well as prepaid and multi-currency cards, credit cards and in-house cheques accurately to achieve good customer service, quick transaction turnaround time while offering the best service, mitigating the risks such as cash shortages and adhering to standard operating proceduresPr...

                3 days agofindojobs.ke
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                Associate, Teller at I&M Bank

                Modern Coast Express - Nairobi

                  I&M Bank is a wholly owned subsidiary of I&M Holdings Limited, a publicly quoted company at the Nairobi Securities Exchange (NSE). The bank possesses a rich heritage in banking. Job Purpose The position is responsible for processing cash receipts, cash payments, cheque receipts and VAT payments as well as prepaid and multi-currency cards, credit cards and in-house cheques accurately to achieve go...

                  5 days agomyjobmag.com
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                  Customer Service/Teller at Caritas MFB

                  JobWebKenya -

                    Customer Service/Teller at Caritas MFB

                    15 days agobrightermonday.co.ke
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                    Head, Direct Banking

                    Nairobi

                      Job Purpose. To ensure the consistent integration, adoption and application of the PBB AR Customer Acquisition and Retention strategy and related toolbox(es) for Direct Banking offerings that will aggressively grow the client base in country (i.e. acquisition through ecosystems). To drive the implementation of the Direct Banking Client Solutions in country to improve overall client and revenue gr...

                      7 days agoelevolt.co.ke
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                      Head, Direct Banking At Standard Bank Group

                      Standard Bank Group - Nairobi

                        Job Purpose.To ensure the consistent integration, adoption and application of the PBB AR Customer Acquisition and Retention strategy and related toolbox(es) for Direct Banking offerings that will aggressively grow the client base in country (i.e. acquisition through ecosystems). To drive the implementation of the Direct Banking Client Solutions in country to improve overall client and revenue gro...

                        6 days agofindojobs.ke
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                        Mobile Banking Manager

                        Family Bank Kenya - Nairobi

                          Achieve revenue targets, profitability, and growth as per agreed budgets.Balance sheet growth and management, driven through Products and Mobile channels.Formulate and implement Business, Marketing and Promotional Strategies in line with overall Retail Banking business goals.Oversee the tracking and proper allocation of revenues to the unit.Manage the Unit s costs, including Product, Channels and...

                          10 days agofuzu.com
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                          Head, Direct Banking at Standard Bank Group

                          Standard Bank Group - Nairobi

                            Standard Bank Group is the largest African banking group by assets offering a full range of banking and related financial services. Africa is our home, we drive her growth Our vision is to be the leading financial services organisation in, for and across Africa, delivering exceptional client experiences and superior value Job Purpose. To ensure the consistent integration, adoption and application...

                            7 days agojobwebkenya.com
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                            Relationship Manager - Corporate Banking At Equity Bank Kenya

                            Equity Bank Kenya - Nairobi

                              Job Purpose:Responsible for building and maintaining positive business relationships with existing and potential corporate customers, provide personalized and efficient customer service, marketing and selling bank's products, identifying opportunities for business growth, and resolving customer complaints.Key Responsibilities:360 degrees understanding of client's financial needs and all bank prod...

                              8 days agofindojobs.ke
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                              Ultimate Banking Relationship Manager

                              HF Group - Nairobi

                                Relationship Management & Customer ServiceProvide High Net Worth (HNW) clients with personalized service so as to develop close relationships, achieve maximum profitable contribution for the client and the bank, and build client loyalty.Identify financial and non-financial requirements of HNW clients by conducting financial needs analysis.Ensure clients are aware of all the Privileges & Solutions...

                                12 days agofuzu.com
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                                Manager, Private Banking

                                Standard Bank Group - Nairobi

                                  Job DescriptionJob Purpose.To ensure the implementation of the Private Banking value proposition and its financial and non-financial objectives in alignment with the overall Affluent Clients requirements through a team of Private Bankers.Job Specifics.Accountable for overall risk management and adherence to all governance standards for the continued sustainability of Private Banking.Analyses inte...

                                  13 days agofindojobs.ke
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                                  Branch Manager At Family Bank Ltd

                                  Family Bank - Nairobi

                                    Job Purpose:To formulate and implement strategic initiatives to drive new business growth and increase market share. Monitor branch performance, manage portfolio risks, and ensure compliance with bank policies. Collaborate with various business functions to maximize cross-selling opportunities and enhance customer loyalty. Provide leadership, guidance, and training to build a high-performing team...

                                    1 day agofindojobs.ke
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                                    Branch Manager at Family Bank Ltd

                                    Kenya Methodist University KeMU - Nairobi

                                      Family Bank (formely Family Finance Building Society) was registered as a Building Society in October 1984 in Kenya, under the Building Societies Act and commenced operations in the early 1985. Family Bank converted into a fully fledged bank in May 2007 and the main driver for our conversion was the need to offer a wider range of products and services to our customers.Job Purpose: To formulate an...

                                      2 days agomyjobmag.com
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                                      Branch Manager at Family Bank Ltd

                                      Family Bank - Nairobi

                                        Job Purpose: To formulate and implement strategic initiatives to drive new business growth and increase market share. Monitor branch performance, manage portfolio risks, and ensure compliance with bank policies. Collaborate with various business functions to maximize cross-selling opportunities and enhance customer loyalty. Provide leadership, guidance, and training to build a high-performing tea...

                                        2 days agojobwebkenya.com
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                                        Digital Channels Officer at Credit Bank

                                        International Alert - Nairobi

                                          Our history dates back to 1986 when we were incorporated under the brand name, Credit Kenya Limited and commenced operations the same year as a financial institution. Later in 1995, we upgraded to a fully-fledged commercial bank and changed our brand name to Credit Bank Limited (CBL). The Bank currently has sixteen branches dotted across the country. In Nairobi, we have five branches in City Cent...

                                          2 days agomyjobmag.com
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                                          New

                                          Branch Manager - Embu Branch

                                          IM Bank - Embu

                                            Market new business in both assets and liabilities for the branch.Market alternative products such as credit cards, prepaid cards, Internet banking, mobile banking etc. as well as Bancassurance products.Monitor accounts and follow up for repayments and remedial action where accounts may become delinquent.Initiate the process of securities perfection, obtaining necessary documents, initial vetting...

                                            14 hours agofuzu.com
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                                            Relationship Manager- Trade Finance And Sme At Sidian Bank

                                            Sidian Bank - Nairobi

                                              JOB PURPOSEThe jobholder is responsible for managing client relationships to achieve the set sales targets and wallet share and ensure sustained business growth and profitability in the assigned customer segment. To sell, cross/upsell and deliver excellent sales and service of the bank's products and services whilst building long-term profitable customer relationships.KEY RESPONSIBILITIESBranch s...

                                              1 day agofindojobs.ke
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                                              Manager, Private Banking

                                              Nairobi

                                                Job Purpose. To ensure the implementation of the Private Banking value proposition and its financial and non-financial objectives in alignment with the overall Affluent Clients requirements through a team of Private Bankers. Job Specifics. Accountable for overall risk management and adherence to all governance standards for the continued sustainability of Private Banking. Analyses internal ineffi...

                                                14 days agoelevolt.co.ke
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                                                Assistant Manager- Energy, Environment & Climate Change at Equity Bank Kenya

                                                Jobs in Kenya - Nairobi

                                                  Job Description Job purpose The Assistant Manager will be responsible for coordinating and co-managing all projects that are undertaken under Energy, Environment and Climate Change Pillar. Duties and responsibilities Work closely with the manager to ensure smooth running of the Pillar and all its projects Co-planning, assigning and supervising pillar projects per sector and ensuring the projects ...

                                                  6 days agokazitoday.com
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