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JOB SUMMARY: The purpose of the Service Recovery Officer (Back Office) is Handling and Investigations of Customer queries and ensuring that the escalated cases logged on CRM are duly tracked and closed with constant update to customers, with effective and utmost level of consistency and quality to all customers. KEY RESPONSIBILITIES: Customer Service - 60% Analyze, investigate and follow up on cu...

Job Summary To drive and deliver exceptional Retail and Business Banking performance, through powerful branch leadership, team development, excellent customer experience and achievement of Operational & Controls rigor excellence in branches. Provide powerful leadership in the branch to deliver exceptional branch business growth and profitability. Drive implementation of business and service strat...

Principle Accountabilities Negotiation. Develop and refine negotiation skills to maximize the recovery of delinquent accounts while maintaining positive customer relations. Customer Outreach. Contact delinquent account holders through digital channels such as email, SMS, and online chat to remind them of outstanding payments. Payment Negotiations. Engage in negotiations to establish payment plans...

The Compliance Officer will be responsible for the Genuine Temporary Entrant (GTE) assessment for all international students seeking admission to Western Sydney University, ensuring rigorous adherence to both immigration regulations and university policies. The Compliance Officer will conduct comprehensive evaluations of an applicant's background, considering their academic qualifications, financ...

The Admission & Compliance Officer will be responsible for the Genuine Temporary Entrant (GTE) assessment for all international students seeking admission to Western Sydney University, ensuring rigorous adherence to both immigration regulations and university policies. The Compliance Officer will conduct comprehensive evaluations of an applicant's background, considering their academic qualificat...

JOB SUMMARY: The Head of Finance and Procurement is responsible for financial and procurement management and ensure that staff and management receive high quality, professional and responsive services. S/he will also implement financial and procurement management policies, procedures and systems and ensure compliance with organizations and project standards as well as maintain oversight of day-to...

Absa Bank Limited (Absa) is a wholly owned subsidiary of Barclays Africa Group Limited. Absa offers personal and business banking, credit cards, corporate and investment banking, wealth and investment management as well as bancassurance. Summary To drive and deliver exceptional Retail and Business Banking performance, through powerful branch leadership, team development, excellent customer experi...

SBM Bank Kenya is a leading and trusted financial institution with an international footprint, headquartered in Mauritius and positioned to offer an unprecedented banking experience in Kenya to niche Retail, SME and corporate clients JOB SUMMARY: The purpose of the Service Recovery Officer (Back Office) is Handling and Investigations of Customer queries and ensuring that the escalated cases logge...

Mission for Essential Drugs and Supplies (MEDS) is a registered trust of the Kenya Conference of Catholic Bishops (KCCB) and Christian Health Association of Kenya (CHAK) with the mandate to provide reliable, quality and affordable essential drugs, medical supplies, training and other pharmaceutical services. Summary The purpose of the contract is to obtain efficient, reliable and accountable supp...

In Kenya, Handicap International works to improve the living conditions of people with disabilities and advance their rights with a special focus on refugee-related issues. Working in Kenya since 1992, Handicap International currently employs 80 local staff and three expatriates ABOUT JOB Under the management of the Program Director, the Finance and HR Manager is responsible for ensuring that the...

Absa Bank Limited (Absa) is a wholly owned subsidiary of Barclays Africa Group Limited. Absa offers personal and business banking, credit cards, corporate and investment banking, wealth and investment management as well as bancassurance. Job Summary To drive and deliver exceptional Retail and Business Banking performance, through powerful branch leadership, team development, excellent customer ex...

Gold Star Kenya (GSK) was established in 2010 as a local Non-Governmental Organization; GSK was born out of the success of the Gold Star Network, a social franchise program initiative established in 2006 to promote comprehensive quality HIV care amongst a network of private health providers in Kenya. GSK implements health related projects in Kenya. JOB SUMMARY: The Head of Finance and Procurement...

Navitas is one of the world s largest education providers and has helped generations of learners transform their lives through education. Summary The Admission & Compliance Officer will be responsible for the Genuine Temporary Entrant (GTE) assessment for all international students seeking admission to Western Sydney University, ensuring rigorous adherence to both immigration regulations and univ...

Absa Bank Limited (Absa) is a wholly owned subsidiary of Barclays Africa Group Limited. Absa offers personal and business banking, credit cards, corporate and investment banking, wealth and investment management as well as bancassurance. Job Summary To drive and deliver exceptional Retail and Business Banking performance, through powerful branch leadership, team development, excellent customer ex...

Navitas is one of the world s largest education providers and has helped generations of learners transform their lives through education. Summary The Compliance Officer will be responsible for the Genuine Temporary Entrant (GTE) assessment for all international students seeking admission to Western Sydney University, ensuring rigorous adherence to both immigration regulations and university polic...

Housing Finance Company of Kenya was incorporated as the premier mortgage Finance Institution in Kenya licensed under the Banking Act with the CDC and the GoK owning 60% and 40% respectively. Principle Accountabilities Negotiation. Develop and refine negotiation skills to maximize the recovery of delinquent accounts while maintaining positive customer relations. Customer Outreach. Contact delinqu...

SBM Bank Kenya is a leading and trusted financial institution with an international footprint, headquartered in Mauritius and positioned to offer an unprecedented banking experience in Kenya to niche Retail, SME and corporate clients. Following approval by the Central Bank of Kenya, the bank started its operations in Kenya in May 2017 and currently has a branch network of 41 branches countrywide ...

Absa Bank Limited (Absa) is a wholly owned subsidiary of Barclays Africa Group Limited. Absa offers personal and business banking, credit cards, corporate and investment banking, wealth and investment management as well as bancassurance. Job Summary To drive and deliver exceptional Retail and Business Banking performance, through powerful branch leadership, team development, excellent customer ex...

Accounting Jobs In Kenya. Project Accountant Job SummaryThe position is responsible for all financial aspects of the program transactions. It ensures completeness, accuracy and timeliness of transactions within the framework of the organization s policies, practices and procedures and to comply with donor and audit requirements. It also ensures compliance with reporting requirements of donors, le...