Checks in guest in an efficient and friendly manner, using guest name whenever possible. Brief guests on hotel facilities, breakfast timing, Wi-Fi access, front desk number etc. Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolves customer complaints; assists customers in all inquiries in connection wi...
Job Description Housekeeping Supervisor Creating an engaging work environment for Colleagues of Fairmont Hotels & Resorts is as important as turning moments into memories for our guests . The standards and values you model as Assistant Housekeeping Manager will inspire your team not only to ensure exceptional guest rooms, public areas and heart of the house areas, but also to grow their careers w...
Job DescriptionHousekeeping SupervisorCreating an engaging work environment for Colleagues of Fairmont Hotels & Resorts is as important as turning moments into memories for our guests. The standards and values you model as Assistant Housekeeping Manager will inspire your team not only to ensure exceptional guest rooms, public areas and heart of the house areas, but also to grow their careers with...
Housekeeping Coordinator Hyatt Place Hyatt Place Nairobi Kenya - NairobiAdministrativeEntry Level ManagerFull-timeReq ID: NAI000197LocalSummaryResponsible for coordinating back-end operations, communicate to relevant department on job orders, and attends to guest requests. He/she will coordinate the daily housekeeping operation and collaboration with Front Office and Guest Relation Teams. Additio...
Job Description Role Purpose Statement: To coordinate the establishment and the implementation of continuous quality management systems and ensure compliance by monitoring performance in this regard throughout the hotel. Ensure quality customer service throughout the hotel. Roles and Responsibilities: Checks in guest in an efficient and friendly manner, using guest name whenever possible. Brief g...
Job DescriptionHousekeeping SupervisorCreating an engaging work environment for Colleagues of Fairmont Hotels & Resorts is as important as turning moments into memories for our guests. The standards and values you model as Assistant Housekeeping Manager will inspire your team not only to ensure exceptional guest rooms, public areas and heart of the house areas, but also to grow their careers with...
Role Purpose Statement:To coordinate the establishment and the implementation of continuous quality management systems and ensure compliance by monitoring performance in this regard throughout the hotel. Ensure quality customer service throughout the hotel.Roles and Responsibilities:Checks in guest in an efficient and friendly manner, using guest name whenever possible. Brief guests on hotel faci...
One HR information system to manage your employees entire employment lifecycle. Build an incredible workplace and grow your business with our all-in-one platform. Role Purpose Statement: To coordinate the establishment and the implementation of continuous quality management systems and ensure compliance by monitoring performance in this regard throughout the hotel. Ensure quality customer service...
SummaryResponsible for coordinating back-end operations, communicate to relevant department on job orders, and attends to guest requests. He/she will coordinate the daily housekeeping operation and collaboration with Front Office and Guest Relation Teams. Additionally, they will handle management of the housekeeping general store and perform general office administration, purchasing, scheduling a...
This is the story of a different place. A place where conveniences, thoughtful service and flexible spaces help guests and colleagues move seamlessly from work to play, from frenzied to relaxed. We are that welcoming place, where guests and colleagues find uncomplicated experiences in a casual atmosphere. Summary Responsible for coordinating back-end operations, communicate to relevant department...
Laundry Team Leader Hyatt Place Hyatt Place Nairobi Kenya - NairobiHousekeeping/LaundryHourly/Entry Level EmployeeFull-timeReq ID: NAI000196LocalSummaryResponsible for overseeing a team of laundry attendants ensuring cleanliness and efficiency in laundry operations. They shall be expected to create schedules, assign tasks, monitor quality control, and maintain inventory of laundry supplies. They ...
SummaryResponsible for overseeing a team of laundry attendants ensuring cleanliness and efficiency in laundry operations. They shall be expected to create schedules, assign tasks, monitor quality control, and maintain inventory of laundry supplies. They also ensure that machines are functioning correctly and optimally, processing laundry promptly. He/she must be able to identify and resolve issue...
Job DescriptionTo be an ambassador of the Front Office and the hotel, in and outside the work place.To provide a personal service to all the guests, fully aware and following the hotel standards and procedures.To ensure that all guests / visitors receive a warm welcome, cordially greeting them, helping them out from their car / taxi, opening the hotel doors for them as well as escorting them to t...
This is the story of a different place. A place where conveniences, thoughtful service and flexible spaces help guests and colleagues move seamlessly from work to play, from frenzied to relaxed. We are that welcoming place, where guests and colleagues find uncomplicated experiences in a casual atmosphere. Summary Responsible for overseeing a team of laundry attendants ensuring cleanliness and eff...
Job Description Job Description To be an ambassador of the Front Office and the hotel, in and outside the work place. To provide a personal service to all the guests, fully aware and following the hotel standards and procedures. To ensure that all guests / visitors receive a warm welcome, cordially greeting them, helping them out from their car / taxi, opening the hotel doors for them as well as ...
Maintain comprehensive product knowledge including ingredients, equipment, suppliers, markets, and current trends.Make recommendations for appropriate adjustments to kitchen operations accordingly.Maintain a hygienic kitchen and personal hygiene and ensure company's standards are maintained.Prepare, cook and serve food according to the restaurant's menu.Prepare in advance food, beverage, material...
Job DescriptionConsistently offer professional, engaging and proactive guest service while supporting fellow Colleagues.Supervise and coach team members' performance toward achieving exceptional guest service.Audit work of Room Attendants in assigned areas to remain consistent with Accor standards.Ensure cleanliness of guest corridors, rooms, and other specific areas of the hotel as assigned.Proa...
Job Description Consistently offer professional, engaging and proactive guest service while supporting fellow Colleagues. Supervise and coach team members' performance toward achieving exceptional guest service. Audit work of Room Attendants in assigned areas to remain consistent with Accor standards. Ensure cleanliness of guest corridors, rooms, and other specific areas of the hotel as assigned....
Job DescriptionConsistently offer professional, engaging and proactive guest service while supporting fellow Colleagues.Supervise and coach team members' performance toward achieving exceptional guest service.Audit work of Room Attendants in assigned areas to remain consistent with Accor standards.Ensure cleanliness of guest corridors, rooms, and other specific areas of the hotel as assigned.Proa...
DescriptionReporting to the Training Manager, the trainee will be responsible for learning and familiarizing with various activities and operations within their departments. He/She will be required to uphold company policies and requirements at all times.Key ResponsibilitiesUnder the supervision of the Departmental Trainer and Training Manager, the trainee shall learn how to:Maintain comprehensiv...
Kempinski Hotels S.A. is Europe s oldest luxury hotel group. The group now has its head office in Geneva but was founded in Berlin in 1897 as the Hotelbetriebs-Aktiengesellschaft . Summary Reporting to the Training Manager, the trainee will be responsible for learning and familiarizing with various activities and operations within their departments. He/She will be required to uphold company polic...
The Spa Supervisor will be responsible for ensuring exceptional customer service, maintaining high standards of cleanliness and hygiene, and managing a team of spa staff to deliver a wide range of spa treatments and services. The ideal candidate will have strong leadership skills, excellent communication abilities, and a passion for providing guests with a relaxing and rejuvenating spa experience...
MNC Consulting Group Limited services include but not limited to; Accountancy, Audit & Assurance, HR Development, Financial & Investment Advisory, Taxation, Mngmt Consulting. Summary The Spa Supervisor will be responsible for ensuring exceptional customer service, maintaining high standards of cleanliness and hygiene, and managing a team of spa staff to deliver a wide range of spa treatments and ...
Job Description Our Client a goup of club and restautrant is looking to engage Room attendants to join their growing team Job Description Clean and tidy hotel rooms, ensuring they meet the established cleanliness standards. Make beds, change linens, and replenish amenities. Vacuum carpets, sweep and mop floors, and dust furniture. Clean and sanitize bathrooms, including toilets, sinks, and shower...