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Contact Centre Officer Job 2023 - Corporate Staffing Services

Nairobi

    Customer Service Jobs In Kenya. Contact Centre Officer, Kimisitu SACCO . Kimisitu SACCO is seeking to recruit a dynamic, self-driven, and result-oriented individual to join our team in our fast paced, modern work environment, to fill in the position of Contact Centre Officer. Position Summary You will be responsible for providing and promoting a professional, high quality frontline customer focus...

    30+ days agocorporatestaffing.co.ke
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    General Call for Applications Consultant Roster at World Agroforestry Centre (ICRAF)

    World Agroforestry Centre ICRAF - Nairobi

      The World Agroforestry Centre, is an international institute headquartered in Nairobi, Kenya, and founded in 1978. The Centre specializes in the sustainable management, protection and regulation of tropical rainforest and natural reserves. Duties and responsibilities CIFOR seeks expressions of interest from qualified consultancy candidates in the following specializations: Environmental Economics...

      30+ days agojobwebkenya.com
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      Call Centre Agent Job Old Mutual - Corporate Staffing Services

      Old Mutual - Nairobi

        Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this. Job Description The Call Centre Care Agent is responsible for managing all incoming calls and client requests to the Old Mutual. Key Tasks And Responsibilities Always answer incoming telephone calls into the Call Center in a professional manner. Provides information to customers via Old Mutual approved ...

        19 days agocorporatestaffing.co.ke
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        Call Centre Agent

        Old Mutual - Nairobi

          Description The Call Centre Care Agent is responsible for managing all incoming calls and client requests to the Old Mutual.KEY TASKS AND RESPONSIBILITIESAlways answer incoming telephone calls into the Call Center in a professional manner.Provides information to customers via Old Mutual approved resources.Completes accurate and timely documentation of all services provided to callers.Assist clien...

          30+ days agofindojobs.ke
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          German Speaking Call Centre Agents

          Toplevelmanagement - Nairobi

            Position:German Speaking Call Centre Agent Language Requirement: Level Proficiency B2 and above Location: Nairobi Can you speak, write, listen or read German? Are you fluent in German? We want you to be a part of our client's dynamic team! Why Join Us: Exciting Opportunities: Join a fast-growing company with room for advancement. Multicultural Environment: Work in an inclusive and diverse workpla...

            26 days agofindojobs.ke
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            Call Centre Representative - Kenya

            Burn Manufacturing - Kiambu

              About the role Burn is looking for an exceptional, efficient Customer Service Agent to fill the role. The successful candidate must have experience in customer-facing tasks such as customer care, direct sales and or client relation management. Duties and Responsibilities Manage outbound and inbound calls phone calls. For Outbound Achieving the daily calls and verification target. For Inbound Achi...

              3 days agofindojobs.ke
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              Call Centre Representative - Kenya

              BURN -

                Manage outbound and inbound calls phone calls. For Outbound Achieving the daily calls and verification target. For Inbound Achieving AHT Targets, SLA Target, Call Abandoned targets and CSAT Targets (Q.A Score) Ensure 100% follow-up for all dropped/Abandoned calls, tickets& any other Escalations within 24hrs.For Digital Care Observing SLAs for handling all customer Issues in all digital platforms ...

                2 days agofuzu.com
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                Call Centre Representative - Kenya

                Kiambu

                  About the role Burn is looking for an exceptional, efficient Customer Service Agent to fill the role. The successful candidate must have experience in customer-facing tasks such as customer care, direct sales and or client relation management. Duties and Responsibilities Manage outbound and inbound calls phone calls. For Outbound Achieving the daily calls and verification target. For Inbound Achi...

                  3 days agoelevolt.co.ke
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                  German Speaking Call Centre Agents

                  Top Level Management - Nairobi

                    Our Client is looking for German Speaking Call Centre Agents who can Read & Write and Listen & Speak in German.

                    27 days agobrightermonday.co.ke
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                    Call Centre Agent at Old Mutual Kenya

                    Old Mutual Kenya - Nairobi

                      Old Mutual Kenya is based in Nairobi and is part of a larger group that offers solutions in long-term savings, asset management and investment. We offer solutions to individuals and corporates underpinned by our core values which are: Respect, Integrity, Accountability and Pushing beyond boundaries. Summary The Call Centre Care Agent is responsible for managing all incoming calls and client reque...

                      30+ days agojobwebkenya.com
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                      Call Centre Agent Job - Corporate Staffing Services

                      Nairobi

                        Administration Jobs In Kenya. Call Centre Agent, Madison General Insurance Kenya Limited. Madison General Insurance Kenya Limited, a subsidiary of Madison Group and a leading provider of general insurance products throughout Kenya, is recruiting for the above position. The Role Key responsibilities To pick all calls directed to the medical call center and assign them to the relevant people; and h...

                        30+ days agocorporatestaffing.co.ke
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                        Call Centre Representative - Kenya At Burn

                        Burn - Kiambu

                          About the roleBurn is looking for an exceptional, efficient Customer Service Agent to fill the role. The successful candidate must have experience in customer-facing tasks such as customer care, direct sales and or client relation management.Duties and ResponsibilitiesManage outbound and inbound calls phone calls. For Outbound Achieving the daily calls and verification target. For Inbound Achievi...

                          3 days agofindojobs.ke
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                          Call Centre Nursing Executive Medical Contact Centre At Cic Insurance

                          Cic Insurance - Nairobi

                            PURPOSE: To provide general customer service in respect to medical business customers. PRIMARY RESPONSIBILITIES: Receive and respond to Medical emergency lines and ensure 24 hour coverage. Resolve customers' communication through electronic and physical channels (Emails and walk in clients). Issuance of both in and outpatient approvals for admissible requests for insured members. Communication to...

                            30+ days agofindojobs.ke
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                            Call Centre Nursing Executive Medical Contact Centre at CIC Insurance

                            CIC Insurance - Nairobi

                              CIC Insurance Group Limited, commonly referred to as CIC Group, is an insurance and investment group that operates mainly in Kenya, Uganda, South Sudan and Malawi PURPOSE: To provide general customer service in respect to medical business customers. PRIMARY RESPONSIBILITIES: Receive and respond to Medical emergency lines and ensure 24 hour coverage. Resolve customers communication through electro...

                              30+ days agojobwebkenya.com
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                              Call Centre Agent

                              HCS Affiliates Group Recruitment - Nairobi

                                Monitor, anticipate and manage the live operation to ensure a great user experienceManage real-time fleet capacityLead the communication with the fleet for ongoing ordersGive structured and actionable daily feedback to the ops managersEnsure a smooth operation by coordinating communication with Live Ops support, clients, couriers, and other operational departments.Ensure that quality assurance ch...

                                6 days agofuzu.com
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                                Call Centre Representative Kenya at BURN Manufacturing

                                BURN Manufacturing - Kiambu

                                  BURN designs, manufactures, and distributes aspirational fuel-efficient cooking products that save lives and forests in the developing world.BURN has revolutionized the global cookstove sector by proving the business case for selling a high quality, locally manufactured and unsubsidized cookstoves. About the role Burn is looking for an exceptional, efficient Customer Service Agent to fill the rol...

                                  4 days agojobwebkenya.com
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                                  Call Centre Agent at HCS Affiliates Group

                                  HCS Affiliates Group - Nairobi

                                    HCS Affiliates Group, is a one-stop human resources and management consultancy organization, headquartered in Nairobi, Kenya. Call Center Agent Our client, an on-demand Courier Service that delivers products ordered through their mobile app seeks to recruit a Call Center Agent. He/she s main task is to coordinate live rider operations and ensure daily performance against a range of KPIs. Location...

                                    7 days agojobwebkenya.com
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                                    Call Centre Agent At Hcs Affiliates Group

                                    Es Group - Nairobi

                                      Call Center AgentOur client, an on-demand Courier Service that delivers products ordered through their mobile app seeks to recruit aCall Center Agent. He/she's main task is to coordinate live rider operations and ensure daily performance against a range of KPIs.Location: NairobiKey ResponsibilitiesMonitor, anticipate and manage the live operation to ensure a great user experienceManage real-time ...

                                      6 days agofindojobs.ke
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                                      Sales Tele Service Consultant Call Center. at Izwe Loans Kenya Limited

                                      Jobs in Kenya - Nairobi

                                        Job Description Location: Nairobi, Head Office Overview: Generate revenue by proactively reaching out to potential customers over the phone and persuasively presenting products or services Key Responsibilities: Initiate outbound calls to prospective customers to introduce products or services and understand their needs, preferences, and purchasing intentions. Build rapport with potential customer...

                                        5 days agokazitoday.com
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                                        Call Center Representative At Mpharma

                                        Mpharma - Nairobi

                                          Position Description mPharma is looking for a Call Centre Representative with a background in healthcare management and Pharmaceuticals. As a Call Center Representative, you will be the face of our B2C business (online and offline retail) and will be responsible for helping customers understand and use our services and provide applicable education on available pharmaceutical products to patients....

                                          30+ days agofindojobs.ke
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                                          Call Center Representative at mPharma

                                          mPharma - Nairobi

                                            mPharma s mission is to increase patient access to high quality medications. Through our drug benefits service, we offer a number of solutions to health insurance companies and pharmaceutical companies to make it easier for patients to afford their medications. Summary mPharma is looking for a Call Centre Representative with a background in healthcare management and Pharmaceuticals. As a Call Cen...

                                            30+ days agojobwebkenya.com
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                                            Sales Tele Service Consultant Call Center. At Izwe Loans Kenya Limited

                                            Izwe Loans Kenya - Nairobi

                                              Location:Nairobi, Head OfficeOverview:Generate revenue by proactively reaching out to potential customers over the phone and persuasively presenting products or servicesKey Responsibilities:Initiate outbound calls to prospective customers to introduce products or services and understand their needs, preferences, and purchasing intentions.Build rapport with potential customers to foster long-term ...

                                              6 days agofindojobs.ke
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                                              Sales Tele Service Consultant Call Center. at Izwe Loans Kenya Limited

                                              Izwe Loans Kenya - Nairobi

                                                Overview: Generate revenue by proactively reaching out to potential customers over the phone and persuasively presenting products or services Key Responsibilities: Initiate outbound calls to prospective customers to introduce products or services and understand their needs, preferences, and purchasing intentions. Build rapport with potential customers to foster long-term relationships and repeat ...

                                                6 days agojobwebkenya.com
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                                                Call Center Manager At M-Paya

                                                MPaya - Nairobi

                                                  What you'll do We're looking to add a Call Centre Manager who will oversee the operations of our call center and Manage the customer service personnel. The candidate should have an understanding of the daily operations of a call center. You will be required to guide the staff on how to handle issues raised by customers in a timely and efficient manner. Be able to plan and strategize on how the de...

                                                  30+ days agofindojobs.ke
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