Sun May 05 2024 14:00:19 GMT+0000 (Coordinated Universal Time)

All call center jobs

Listings from elevolt.co.ke, brightermonday.co.ke and 9 more

Call Center Agent at Path Care Kenya

    PathCare Kenya was started on 25th November, 2002 by Dr. Kiran Radia as the Chief Executive Officer. PathCare is a private, Kenyan owned professional laboratory, which provides services to clinicians and their patients in collaboration with Pathcare South Africa, one of the leading pathology groups. PathCare strives to promote the health of the population by providing accessible, affordable, appr...

    Seen 2 days ago onmyjobmag.com
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    Call Center Agent At Path Care Kenya

      RESPONSIBILITIESManage inbound and outbound calls in a timely manner.Adhere to communication scripts when addressing various topics.Identify customers' needs, clarify information, and offer solutions or alternatives.Capitalize on opportunities to upsell services.Cultivate enduring relationships with customers by going the extra mile.Meet personal and team qualitative and quantitative targets.REQU...

      Seen 1 day ago onfindojobs.ke
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      Service Center Associate- Bomet

        About The Role Reporting to the Regional Sales Manager with a dotted reporting line to the Fleet Operations Manager, the Service Center Associates will manage our Service Centers. The key role will be good customer service to all customers that come to the service center, sales conversion, stock management, troubleshooting, and escalating all aftersale issues reported by the customers through the...

        Seen 4 days ago onelevolt.co.ke
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        Service Center Associate- Bomet At Sunculture Kenya Ltd

          About The RoleReporting to the Regional Sales Manager with a dotted reporting line to the Fleet Operations Manager, the Service Center Associates will manage our Service Centers. The key role will be good customer service to all customers that come to the service center, sales conversion, stock management, troubleshooting, and escalating all aftersale issues reported by the customers through the ...

          Seen 3 days ago onfindojobs.ke
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          Service Center Associate- Bomet at SunCulture Kenya Ltd

            Since the sale of our first kit in 2013, SunCulture has been on a mission to help smallholder farmers in Africa improve both crop yields and quality. We are driven to constantly innovate and improve our technology to make solar powered irrigation solutions truly affordable for the millions of farmers on the continent About The Role Reporting to the Regional Sales Manager with a dotted reporting l...

            Seen 4 days ago onjobwebkenya.com
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            Customer Service Manager

              Manage the service function operations while driving focus to enhancing a customer centric culture across the businessLeads and motivates staff and workforce - building a top performing operational team and instilling a culture of accountability, results, and flexibility to meet/exceed customer expectations. Target is to enable managers leading their teams independently, with a high degree of col...

              Seen 3 days ago onfuzu.com
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              German Speaking Call Center Agents Nairobi At Brites Management

                Duties and ResponsibilitiesLearn with passion and diligence new business scenarios and process to constantly improve his/her ability to deliver an outstanding customer experienceShare the Values of Integrity, Respect, Innovation, Professionalism and Commitment and apply them on his/her daily working and personal lifeUnderstand in deep the assigned role and provide his/her best effort to fulfil th...

                Seen 15 days ago onfindojobs.ke
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                German Speaking Call Center Agents - Nairobi At Brites Management

                  Duties and ResponsibilitiesLearn with passion and diligence new business scenarios and process to constantly improve his/her ability to deliver an outstanding customer experienceShare the Values of Integrity, Respect, Innovation, Professionalism and Commitment and apply them on his/her daily working and personal lifeUnderstand in deep the assigned role and provide his/her best effort to fulfil th...

                  Seen 16 days ago onfindojobs.ke
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                  Permalink to ERMAN SPEAKING CALL CENTER AGENTS

                    JOB TITLE GERMAN SPEAKING CALL CENTER AGENTS NATURE OF JOB FULL TIME INDUSTRY CALL CENTER SALARY KSH 80,000 JOB LOCATIONS NAIROBI Duties and Responsibilities Learn with passion and diligence new business scenarios and process to constantly improve his/her ability to deliver an outstanding customer experience Share the Values of Integrity, Respect, Innovation, Professionalism and Commitment and ap...

                    Seen 17 days ago onjobsinkenya.co.ke
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                    Call Centre Manager at Newark Frontiers

                      Job Description Cultivate Excellence: Join Our Team as Call Centre Manager! Method of Application Send your CV to Apply Now Email Job

                      Seen 18 days ago onkazitoday.com
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                      Client Experience Manager

                        Spearheads in the formulation of client experience systems and process across the HospitalLead the implementation of all systems and processes aimed at improving client experience including but not limited to appointments , complaints management mechanisms, admis sion process, discharge process etc.Daily management and improvement of the patient journey and turnaround time.Oversee the call center...

                        Seen 3 days ago onfuzu.com
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                        German Speaking Call Center Agents Nairobi at Brites Management

                          Brites Management Services Limited is one of the best leading Recruitment and HR consultancy companies in Nairobi, Kenya. We are registered and incorporated under Companies Act (Cap. 486) and we provide a complete range of HR Solutions Salary RangeKSh 50,000 KSh 100,000/month Duties and Responsibilities Learn with passion and diligence new business scenarios and process to constantly improve his/...

                          Seen 17 days ago onjobwebkenya.com
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                          Call Centre Manager at Newark Frontiers

                            Newark Capital is a credit lending company aiming to provide instant access to loans for SMEs. We are on a mission to provide instant loans to small businesses: ensuring accessibility, affordability, value and customer experience About Job Cultivate Excellence: Join Our Team as Call Centre Manager! Don't Keep Share!:WhatsAppTweet

                            Seen 18 days ago onjobwebkenya.com
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                            Team Lead - Customer Excellence Center

                              Lead, guide and coach members to ensure quality and effective handling of calls, emails, chats and accurate ticketing.Audit tickets issued by reservations/FB team on a daily basis to ensure accuracy and integrity hence safeguard against fraud.Real-time monitoring of all contact channels to ensure high efficiency levels and service excellence (Calls, Emails and Chats)Ensure agents have access to s...

                              Seen 12 days ago onfuzu.com
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                              Contact Center Executive

                                Initiate and implement corrective action as needed to ensure that an excellent standard of service and a high level of customer satisfaction is maintained.Receive customer queries and ensure these are resolved promptly.Proactively Listen to handle all queries efficiently while maintaining service quality and standards.Help minimize defaults by reaching out to customers with delayed payments.Proac...

                                Seen 13 days ago onfuzu.com
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                                Customer Service Manager At Sun King (Formerly Greenlight Planet)

                                  About the roleThe Customer Service Manager Kenya will lead the call center service team with a customer centric vision in placing our customers first to ensure that the Sun King customer satisfaction operational excellence is in line with industry standards . They will be responsible for managing performance KPIs of the service teams with regular team engagements on welfare checks, continuous imp...

                                  Seen 3 days ago onfindojobs.ke
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                                  Customer Service Manager

                                    About the role The Customer Service Manager Kenya will lead the call center service team with a customer centric vision in placing our customers first to ensure that the Sun King customer satisfaction operational excellence is in line with industry standards . They will be responsible for managing performance KPIs of the service teams with regular team engagements on welfare checks, continuous im...

                                    Seen 4 days ago onelevolt.co.ke
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                                    Customer Excellence Center Agent

                                      Providing personalized Customer Service to both internal/external Customers to achieve high-standard professional level of Customer ExperienceAnswering inbound calls in order for KQ to be accessible to our customers and to assist customers with their inquiriesEducating our Customers on the products and services offered by KQ in order to build an interest and subsequent SaleProviding Customer feed...

                                      Seen 12 days ago onfuzu.com
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                                      Customer Service Manager Job Sun King - Corporate Staffing Services

                                        Customer service jobs in Kenya. About the role The Customer Service Manager Kenya will lead the call center service team with a customer centric vision in placing our customers first to ensure that the Sun King customer satisfaction operational excellence is in line with industry standards . They will be responsible for managing performance KPIs of the service teams with regular team engagements ...

                                        Seen 4 days ago oncorporatestaffing.co.ke
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                                        Contact Centre Nurse Job Marie Stopes Kenya - Corporate Staffing Services

                                          Nursing jobs in Kenya. We are seeking to hire a Contact Center Nurse for maternity cover, who will report to the Call Center Coordinator.The main purpose of this position is to contribute to the executions of MSK call Centre s overall digital strategy by continuously communicating and engaging with our clients and other stakeholders through various communication channels for information dissemina...

                                          Seen 5 days ago oncorporatestaffing.co.ke
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                                          Customer Service Manager at Sun King (Formerly Greenlight Planet)

                                            Greenlight Planet is on a mission to revolutionize rural energy access for the 1.5 billion off-grid villagers who use dirty, dangerous kerosene lanterns for light. In four years we've sold 1.6 million solar lights to off-grid families in South Asia and Africa all paid for up-front, in cash the latter 1 million customers acquired over the past year. Our products were recognized recently as 'the be...

                                            Seen 4 days ago onmyjobmag.com
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                                            Customer Service Manager at Sun King (Formerly Greenlight Planet)

                                              Greenlight Planet is on a mission to revolutionize rural energy access for the 1.5 billion off-grid villagers who use dirty, dangerous kerosene lanterns for light. In four years we ve sold 1.6 million solar lights to off-grid families in South Asia and Africa all paid for up-front, in cash the latter 1 million customers acquired over the past year. Our products were recognized recently as the bes...

                                              Seen 4 days ago onjobwebkenya.com
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                                              Quality Assurance Specialist At Reeds Africa Consult

                                                ROLES & DUTIESSupport the QA lead in the onboarding of new staffSupport the QA lead in preparing training materialsStand in for QA lead in their absenceOwning the QA process to support the delivery of good customer experience and uphold Apex brand values at Apex collectioncallsMonitor live calls using the dialer system to ensure collection best practices are upheldFormulate/seek updates on the st...

                                                Seen 6 days ago onfindojobs.ke
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                                                Team Lead - Customer Excellence Center At Kenya Airways

                                                  Brief DescriptionThe overall purpose of this role is to lead a team of customer excellence centre agents to provide superior customer experience while handling inbound and outbound contacts. The incumbent will be the point of contact for all team members. Key objective isto drive revenue, develop team and ensure adherence to set quality standards and service level expectations for business impact...

                                                  Seen 13 days ago onfindojobs.ke
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