Sales & Service 70%Conduct annual review of customers borrowing facilities (and interim review if customer circumstances risk profile dictate).Consult customer owners/managers on financial/credit issues and general business practice/ideas.Determine the key messages, e.g., agreed service standards, negotiated pricing, relationship team contact points (including introductions to new personnel) and ...
The new NCBA has harnessed the power of both NIC and CBA to create a bank that brings together the best of both worlds from cutting edge mobile banking to good old-fashioned relationship management; from scalable business banking to financial services that grow as your business does; from best-in-class choice of products to investment solutions tailored to your specific needs. JOB PURPOSE STATEME...
JOB PURPOSE STATEMENTTo provide branch and its agencies powerful leadership, team development, excellent customer experience, deliver exceptional branch business growth & profitability.Responsible for the day-to-day running of the branch, personal involvement and keeping high level of bank operations standards and management controls.JOB SPECIFICATIONSAcademic:Bachelor's degree in a business-rela...
Driving Business Performance 50 velopment and implementation of business strategies to deliver performance and growth targets of the Cluster.Interpret overall Retail and Business Banking strategies into implementable plans and communicate to the branches in the cluster.Define, agree and implement with branch management throughout the cluster the necessary strategies and processes in respect of se...
Conduct daily, weekly and monthly review of operations reports to ensure exceptions are acted upon or escalated within acceptable time frames. Approve new accounts in line with KYC procedures.Ensure correct and accurate completion of all customer instructions and approve them for processing at central operations.Manage operational risk and ensuring compliance with controls.Implement audit recomme...
Job Purpose:Lead Backend and Frontend Engineers (.NET and Angular) in building the enterprise solutions i.e. Branch Service Hub Solution, Newgen workflows, CRM, ERP.The Technical Lead be responsible for managing a highly functional team of engineers saddled with the responsibility of building scalable Systems with no supervision.The Technical Lead to ensure that project goals are met, and the sol...
Equity Bank Limited (The Bank ) is incorporated, registered under the Kenyan Companies Act Cap 486 and domiciled in Kenya. The address of the Bank s registered office is 9th Floor, Equity Centre, P.O. Box 75104 00200 Nairobi. Job Purpose: Lead Backend and Frontend Engineers (.NET and Angular) in building the enterprise solutions i.e. Branch Service Hub Solution, Newgen workflows, CRM, ERP. The Te...
Conduct daily, weekly and monthly review of operations reports to ensure exceptions are acted upon or escalated within acceptable time frames. Approve new accounts in line with KYC procedures.Ensure correct and accurate completion of all customer instructions and approve them for processing at central operations.Manage operational risk and ensuring compliance with controls.Implement audit recomme...
Equity Bank Limited (The Bank ) is incorporated, registered under the Kenyan Companies Act Cap 486 and domiciled in Kenya. The address of the Bank s registered office is 9th Floor, Equity Centre, P.O. Box 75104 00200 Nairobi. Job Purpose: Reporting to the Group Business Process Innovation with the responsibility to oversee the implementation and roll-out of the Business Process Innovation Solutio...
JOB SUMMARY:Ensure timely processing of Trade Finance transactions in line with current policies and procedures and current International Chamber of Commerce guidelines, supervising some of the functions of trade services teams in line with the laid down processes and procedures and custody of documents within established standards and control.GuaranteesLetters of credit- import and exportCollect...
Job Summary Develop and deploy card products sales strategy. Participate in development and execution of card sales programs. Actively participate in the development and deployment of card business credit policy Develop and implement an end-to-end card business on-boarding process flow for all card products. Drive your own and entire bank card sales target. Own and drive card sales targets across...
SBM Bank Kenya is a leading and trusted financial institution with an international footprint, headquartered in Mauritius and positioned to offer an unprecedented banking experience in Kenya to niche Retail, SME and corporate clients JOB SUMMARY: Ensure timely processing of Trade Finance transactions in line with current policies and procedures and current International Chamber of Commerce guidel...
Job Purpose:Reporting to the Group Business Process Innovation with the responsibility to oversee the implementation and roll-out of the Business Process Innovation Solutions across the Equity Group. The solutions include processes implemented via the Branch Service Hub, Process workflow solutions via Newgen and PowerApps. The main objective is to provide strategic guidance to the design, impleme...
Job SummaryTo drive and deliver exceptional Retail and Business Banking performance, through powerful branch leadership, team development, excellent customer experience and achievement of Operational & Controls rigor excellence in branches.Provide powerful leadership in the branch to deliver exceptional branch business growth and profitability.Drive implementation of business and service strategi...
Job Summary Card product invention and innovation Card product revenue and cost optimization Driving the best CX for customers by ensuring the product has the best capabilities and features. Engagement of schemes, processors, MNOs, payment gateways and Fintech s to drive product development and enhance product user experience. Product development and innovation to drive new revenue streams and su...
KEY RESPONSIBILITIES24/7 Attendance to breakdown and resolution in the Gigiri data center.Evaluate environmental management system and power systems(ups) equipment daily logs and ensure closure of identified issues.Effectively managing and documenting scheduled preventative maintenance for equipment Fire Suppression, UPSs, Generators, inverters, Electrical Installations and Air Conditioning for t...
Job DescriptionTo take demand from personal customers for any banking matters ranging from product questions to customer account activities (e.g., opening accounts, statements, debit order information, etc.), whilst forming an accurate assessment and understanding of that demand in order to act on it in a one-and-done manner that consistently delivers what matters to the customer within product a...
Kenya Commercial Bank Limited is registered as a non-operating holding company which started operations as a licensed banking institution with effect from January 1, 2016. The holding company oversees KCB Kenya incorporated with effect from January 1, 2016 and all KCB s regional units in Uganda, Tanzania, Rwanda, Burundi, Ethiopia and South Sudan. KEY RESPONSIBILITIES 24/7 Attendance to breakdown...
KEY RESPONSIBILITIESBranch strategic input and planningBusiness Growth & DevelopmentMarketing & Brand ManagementRelationship Management & Customer experienceBranch OperationsPersonal Leadership & DevelopmentRisk & ComplianceMAIN RESPONSIBILTIES Branch Strategic input and planning:Contributes to the completion of the branch operational plan by preparing and implementing an individual business plan...
JOB PURPOSEThe jobholder is responsible for managing client relationships to achieve the set sales targets and wallet share and ensure sustained business growth and profitability in the assigned customer segment. To sell, cross/upsell and deliver excellent sales and service of the bank's products and services whilst building long-term profitable customer relationships.KEY RESPONSIBILITIESBranch s...
Purpose The job holder is responsible for the overall management of the Branch operations to achieve and maintain good customer relations, operational efficiency and compliance with operational guidelines and procedures. Primary Responsibilities Conduct daily, weekly and monthly review of operations reports to ensure exceptions are acted upon or escalated within acceptable time frames. Approve ne...
Job SummaryTo drive and deliver exceptional Retail and Business Banking performance, through powerful branch leadership, team development, excellent customer experience and achievement of Operational & Controls rigor excellence in branches.Provide powerful leadership in the branch to deliver exceptional branch business growth and profitability.Drive implementation of business and service strategi...
Standard Bank Group is the largest African banking group by assets offering a full range of banking and related financial services. Africa is our home, we drive her growth Our vision is to be the leading financial services organisation in, for and across Africa, delivering exceptional client experiences and superior value Summary To take demand from personal customers for any banking matters rang...
How you can make a difference:UNFPA is the leading UN agency for delivering a world where every pregnancy is wanted, every childbirth is safe, and every young person's potential is fulfilled. UNFPA's strategic plan (2022-2025), reaffirms the relevance of the current strategic direction of UNFPA and focuses on three transformative results: to end preventable maternal deaths; end unmet need for fam...