Oversee KPI Governance with all the stakeholders.Share regular Network insights with key focus on tool usage (Geolocation, Facebook Insight and SON).Deliver E2E QOS KPI Performance Evaluation and improvement plan. E2E Performance Monitoring and Evaluation, drill down analysis and taking appropriate KPI optimization and Improvement actions to resolve emerging quality issues for 2G/3G/4G/5G network...
JOB PURPOSEContact Centre is the Bank's point of contact for handling Inbound and Outbound Calls, Emails and Social Media engagements. The purpose of this role is to provide 24/7 Banking support to our customers on Voice, Email and Social Media with an objective of ensuring all Queries, Requests and Complaints are handled in a timely manner and in line with the I&M Service Standards resulting in ...
I&M Bank is a wholly owned subsidiary of I&M Holdings Limited, a publicly quoted company at the Nairobi Securities Exchange (NSE). The bank possesses a rich heritage in banking. JOB PURPOSE Contact Centre is the Bank s point of contact for handling Inbound and Outbound Calls, Emails and Social Media engagements. The purpose of this role is to provide 24/7 Banking support to our customers on Voice...
Customer service jobs. Contact Centre is the Bank s point of contact for handling Inbound and Outbound Calls, Emails and Social Media engagements. The purpose of this role is to provide 24/7 Banking support to our customers on Voice, Email and Social Media with an objective of ensuring all Queries, Requests and Complaints are handled in a timely manner and in line with the I&M Service Standards r...
Airtel Money Product Development Manager at Airtel
I&M Bank is a wholly owned subsidiary of I&M Holdings Limited, a publicly quoted company at the Nairobi Securities Exchange (NSE). The bank possesses a rich heritage in banking. JOB PURPOSE Contact Centre is the Bank s point of contact for handling Inbound and Outbound Calls, Emails and Social Media engagements. The purpose of this role is to provide 24/7 Banking support to our customers on Voice...
Regulatory Manager at Airtel
Handle the preparation and posting of receipts, ensuring timely and accurate recording of financial transactions.Analyze MPESA transactions, ensuring accurate and complete support documentation and adherence to financial protocols.Uploading of the MPESA payments to the Safaricom platform for validation before payment.Printing of MPESA payments remittances after payment.Preparation of vouchers, in...
Partner Acquisition Manager at Airtel
Internal Audit and Risk Manager at Airtel
SME Channels Sales Account Manager at Airtel
Job SummaryThe Finance Assistant will efficiently provide comprehensive information, clerical, and accounting services to assist the Finance Department in executing processes and delivering service needs that support high-quality programs serving the poor and vulnerable. As part of an experienced finance team you will deliver quality support in your role, applying clearly defined accounting and f...
Job Summary The Finance Assistant will efficiently provide comprehensive information, clerical, and accounting services to assist the Finance Department in executing processes and delivering service needs that support high-quality programs serving the poor and vulnerable. As part of an experienced finance team you will deliver quality support in your role, applying clearly defined accounting and ...
Catholic Relief Services (CRS) is an international non-governmental organization supporting relief and development work in over 99 countries around the world. CRS programs assist persons on the basis of need, regardless of creed, ethnicity or nationality and works through local church and non-church partners to implement its programs Job Summary The Finance Assistant will efficiently provide comp...
About CRS: Catholic Relief Services (CRS) carries out the commitment of the Catholic Bishops of the United States to assist the poor and vulnerable overseas. Our Catholic identity is at the heart of our mission and operations. We welcome as a part of our staff and as partners people of all faiths and secular traditions who share our values and our commitment to serving those in need. CRS is an in...
iPay is an innovative payments processing solution and payment gateway for Africa. iPay is an easy-to-use payments processing system that incorporates VISA, Mastercard, M-PESA, Airtel Money & eLipa wallet modes of payment. Job Purpose To oversee the entire product development process, from ideation to launch, and ensure that the product meets the needs of the target market. Additionally, focus on...
iPay is an innovative payments processing solution and payment gateway for Africa. iPay is an easy-to-use payments processing system that incorporates VISA, Mastercard, M-PESA, Airtel Money & eLipa wallet modes of payment. Summary At iPay Kenya, we view the role of a Creative Graphic Designer as that of a visual storyteller, engaging, informing, and inspiring our audience. We re on the lookout fo...
In consultation with the MarketingDirection in execution of Public Relations to implement strategies, goals, andobjectives that will enhance, sustain and build equity for the Airtel brand.Manage the media portfolio and engagement,Company leadership profiles, sponsorship assets and events.Provide content to the company'scommunication channels to increase the effectiveness and impact for employees,...
Purpose of the Job.To lead the definition and delivery of Fibre to the x development initiatives to businesses, SMBs and Residences.The role holder will have full ownership of the product management and development, Pricing, competitive analysis and Go-to-Market Strategy for FTTx services.Key AccountabilitiesCommercial lead for the development of Airtel FTTx products and proposition from concept ...
Bharti Airtel Limited is an Indian global telecommunications services company based in New Delhi, India. It operates in 18 countries across South Asia, Africa, and the Channel Islands. Purpose of the Job. To lead the definition and delivery of Fibre to the x development initiatives to businesses, SMBs and Residences. The role holder will have full ownership of the product management and developme...
iPay is an innovative payments processing solution and payment gateway for Africa. iPay is an easy-to-use payments processing system that incorporates VISA, Mastercard, M-PESA, Airtel Money & eLipa wallet modes of payment. Job Purpose To oversee the accounting department, developing financial strategies, making investment decisions, helping company leadership with strategic planning, and making s...
About PalmPay PalmPay is a Pan-African fintech company currently operating in Nigeria, Ghana, and expanding to other markets in 2024. We're reinventing the payments experience by making it easy and reliable for everyone to getting financial services (Digital Lending, Merchant Acquiring, etc). Key Responsibilities Understand Customer and Merchant demands regarding Telecom and MMO services (USSD me...
iPay is an innovative payments processing solution and payment gateway for Africa. iPay is an easy-to-use payments processing system that incorporates VISA, Mastercard, M-PESA, Airtel Money & eLipa wallet modes of payment. PURPOSE STATEMENT Reporting to the Sales Team Lead, the Sales Operations Assistant will be responsible for handling various administrative tasks, maintaining accurate records, ...
iPay is an innovative payments processing solution and payment gateway for Africa. iPay is an easy-to-use payments processing system that incorporates VISA, Mastercard, M-PESA, Airtel Money & eLipa wallet modes of payment. JOB PURPOSE STATEMENT Reporting to the Sales Team Lead, the Sales Representative Merchant Acquiring will be responsible for acquisition and growth of sustainable Business withi...
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