agent care

Minimum requirementseducation:bachelors in any discipline, a diploma in communication related course, tourism or hospitality (communication and PR would be preferred), would be an added advantage...

Your day-to-day:Make outbound calls to farmers and partners to handle inquiries and or provide support Diligently handle farmer's and partner customer inquiries via telephone and/or SMS/Intercom...

Identify training and development needs in collaboration with the team leaders and Customer Care manager Design and implement training programs for the Call Centre in line with new products, process...

Front office agent are you passionate about guest service? As a front office agent, you will work with a diverse team to create unforgettable moments for our guests. What is in it for you: * employee...

In this role, you ll be expected to: Lead on the conceptualization, testing and optimization of customer care processes that are scalable, effective, andexcellent for customers; Develop customer...

Apollo Agriculture is the commercial farming platform that helps small-scale farmers maximize their profits. Apollo s ML-powered credit models and automated operations technology unlock the massive,...

Key Responsibilities1)Directing and supervising investigation on reported customer complaints escalated by the customer service agents. Prepare investigation reports, submit to the respective...

Our client is a successful online casino, sportsbook and eSports company with a full remote setup. They are an online gaming platform that offers entertainment to thousands of players from all around...

Job summarycontract type:full timepurpose of the role :ensure excellent customer service offered to our customers which will lead to consistency in customer delivery, customer satisfaction, customer...

Purpose of the Role :Ensure excellent customer service offered to our customers which will lead to consistency in customer delivery, customer satisfaction, customer retention, improve sales hence...

Job summarycontract type:full timeat m-kopa, we finance progress. The scale and impact of our work is massive. M-kopa is a fast-growing fin tech company offering millions of underbanked customers...

At m-kopa, we finance progress. The scale and impact of our work is massive. M-kopa is a fast-growing fin tech company offering millions of underbanked customers across Africa access to life-enhancing...

Standard chartered Kenya, whose official name is standard chartered bank Kenya limited, but is sometimes referred to as StanChart Kenya, is a commercial bank in Kenya. The role responsibilities...

Sistema Biobolsa is a system that transforms the manure of animals into biogas and a potent, natural fertilizer. By inputting the manure in the system on a daily basis, you will be able to develop and...

About the role: Apollo is seeking an experienced call centre agent your day-to-day make outbound calls to farmers and partners to handle inquiries and or provide support diligently handle farmer's and...

Your Day-to-Day Make outbound calls to farmers and partners to handle inquiries and or provide support Diligently handle farmer's and partner customer inquiries via telephone and/or SMS/Intercom...

Job summarycontract type:full timeabout us;modern is a luxury coach company operating within Kenya, Uganda, Tanzania & Rwanda. We are one of the most recognized luxury bus company operating in the...

Samasource was founded in 2008 in order to lift people out of poverty by connecting them to dignified digital work. Since then, we ve employed more than 8,000 people in Kenya, Uganda, India, and Haiti...

About us;modern is a luxury coach company operating within Kenya, Uganda, Tanzania & Rwanda. We are one of the most recognized luxury bus company operating in the region.We are here for you! We are...

Job description PEPFAR | USAID | Chak USAID jamii tekelezi program job advertisement: service delivery advisor, care & treatment Chak is a national faith based health service delivery and program...

Position Overview Our Reservation Specialists are the magicians of our hotel! Entrusted with engaging with our guests over the telephone to create the ultimate first impression and set the stage for...

Job summary: reporting to the group managing director East & West Africa, the general manager operations supports the establishment and optimisation of day to day operational activities, including...

Implementing CC strategies. Drive the overall implementation of customer strategies by creating tactical plans and coordinating the delivery against the set plansManaging CC operations. Overseeing the...

Key responsibilities and accountabilitiesprogram support and information, analysis:lead the implementation of the gender action plan according to Oxfam s country strategy and commitments to gender...