Customers of ride-hailing firm Little Cab will now receive Covid-19 home-based care service in case they contract the virus, this follows a partnership with Britam Holdings.
As the economy reopens, this service aims to exponentially expand health care support for those infected by the virus in Kenya by providing access to more than half a million Little users.
If a rider tests positive for Covid-19 within 10 days of the last trip, Britam will provide home-based care to the rider through its Telemedicine services.
The care package comprises the provision of medical kits and essential medicines, teleconsultations with a doctor and nurse, nutritionist and mental health consultation
Britam currently insures hundreds of rides daily on Little with its digital accidental trip insurance that protects riders against hospitalisation, disability, and ambulance expenses.
The introduction of telemedicine is a value-added-service to the existing and new customers of this product.
Speaking during the launch, Britam MD Benson Wairegi said that with millions of smartphone users in Kenya, the firm is betting on digital channels and partnerships to increase insurance penetration.
''Earlier this year, we launched telemedicine services to deliver health care using mobile phones. Our partnership with Little has seen thousands of customers digitally enrolled on the accidental insurance product,'' Wairegi said.
He added that now that the economy reopens, Britam wants to build on its digital experience and expand health care support to these customers by providing them with access to home care treatment in case of Covid-19 infection.
Little and Craft Silicon CEO Kamal Budhabhatti said his company is committed to delivering high customer value through our portfolio of diverse services.
Protection against Covid-19 and treatment for those infected are the most relevant needs for everyone at this time,'' Budhabhatti said.
