Jumia opens up logistics services to external clients

E-commerce platform Jumia Kenya has opened up its logistics arm to external clients for deliveries to provide better quality services at low cost.

by Laura Cheptarus

News15 June 2020 - 13:57

In Summary

Customers will now have the option of dropping off their parcels at Jumia drop off centers in Nairobi or have the company collect from their locations.
New clients will benefit for free for the first 10 deliveries within Nairobi to test the service during Jumia anniversary which is slated for June 22 till July 5, 2020.

Jumia Kenya Chief Operations Officer, Christine Sogomo, chats with one of the Delivery Agents, Lillian Muyonga, during a delivery session at Adams

E-commerce platform Jumia Kenya has opened up its logistics arm to external clients for deliveries.

Customers can drop off their parcels at Jumia centers in Nairobi or have them collected through business-to-customer and business-to-business type deliveries.

“At the request of our partners, we are opening up our logistics arm for B2B and B2C deliveries, with the hope that we can provide a better quality of service, at lower cost,” Jumia CEO, Sam Chappatte said.

Online delivery firms are on the increase and Jumuia's move is aimed at giving it an edge over its competitors in the cut throat business.

“We have piloted this program over the last months, and believe the service is relevant for both medium and large businesses to reach fragmented customers, or for smaller businesses or individuals to do social commerce selling,” Chappatte added.