Equity clients in Mombasa on Thursday asked the bank to hasten the use of the eye detection technology in their ATMs for enhanced security.
“It is good that the celebration of their 35 years of existence brings new and better ATM services. I think the eye detection technology will be the icing on the cake. We can’t wait for it,” said Alfred Njagi, an account holder.
The bank’s business, growth and development manager Raphael Ngera said they have installed new ATMs with better anti-theft features including use of biometric access system.
“We will also activate the eye recognition feature of the new ATM in addition to the PIN,” said Ngera during celebrations to mark the bank's 35th anniversary
He said the bank will offer a combination of the bio features and the PIN or as standalones in their ATM machines.
“It will be for the clients to choose what kind of functionality they want to be applied to their accounts,” Ngera said.
The bank started as a micro-mortgage company in 1984 and has grown into a Pan-African bank with branches in nine countries
Apart from Kenya, Equity has branches in Uganda, Tanzania, South Sudan, Rwanda, DR Congo, Zambia, Mozambique and Ethiopia.
Full operations in Ethiopia will begin before the end of the year.
The bank plans to expand to 15 more African countries to cover the Southern parts of the continent by 2024.