Online customer service chat jobs

Job Description:BuyTec Kenya Limited is seeking a dedicated and customer-oriented individual to join our team as a Customer Services Associate. The ideal candidate will be passionate about assisting customers, resolving inquiries, and ensuring overall customer satisfaction.Responsibilities:Provide exceptional customer service via phone, email, and live chat channels.Respond promptly to customer i...

Job Summary:The Online Community Manager will serve as the primary point of contact for all inquiries generated through online social channels and will serve as a community manager across multiple business, ensuring consistent communication with all audiences. This individual will be responsible for managing online inquiries, addressing client/customer concerns, and fostering positive relationshi...

Promptly respond to all potential and existing client enquiries from all company sites including emails, live chat, phones and social media outletsCarefully listen to client requirements and advise them accordingly regarding the Company s service offering custom made to suit their needAdvise clients accordingly of the Company s billing policies and ensure that they are billed properlyPositively e...

BuyTec is a leading e-commerce platform dedicated to providing customers with a seamless shopping experience. We pride ourselves on offering a wide range of high-quality products and exceptional customer service. Summary BuyTec Kenya Limited is seeking a dedicated and customer-oriented individual to join our team as a Customer Services Associate. The ideal candidate will be passionate about assis...

Job Summary:The Online Client Relations Officer will serve as the primary point of contact for our clients/customers in the online space. This individual will be responsible for managing online inquiries, addressing client/customer concerns, and fostering positive relationships through various digital channels. The ideal candidate will have excellent communication skills, a strong customer servic...

Role Purpose: The overall purpose of this role is to contribute towards the growth of the business by creating and maintaining great business relationships with potential and existing clients in order to grow the business through client acquisition. Key focus is international moving business. Key duties and responsibilities. Promptly respond to all potential and existing client enquiries from all...

Job Title: Online Client Relations Officer Job Summary: The Online Client Relations Officer will serve as the primary point of contact for our clients/customers in the online space. This individual will be responsible for managing online inquiries, addressing client/customer concerns, and fostering positive relationships through various digital channels. The ideal candidate will have excellent co...

Requisition ID 51141Position Type FT PermanentRecruiter #LI-TS1Posting Type LI About KerryKerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to create healthier, tastier and more sustainable products that are consumed by billions of people across the world. Our vision is to be our customers' most value...

If you're here, it's because you're looking for an exciting ride. A ride that will fuel up your ambitions to take on a new challenge and stretch yourself beyond your comfort zone. We'll deliver a non-vanilla culture built on talent, where we work to amplify the impact on millions of people, paving the way forward together. Not your usual app. We are the fastest-growing multi-category app connecti...

Requisition ID 50764Position Type FT PermanentRecruiter #LI-TS1Posting Type LI About KerryKerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to create healthier, tastier and more sustainable products that are consumed by billions of people across the world. Our vision is to be our customers' most value...

1. They willprovide support to newly hired staff members by offering training onoperational procedures. 2. Thecandidate will ensure that deliveries and pickups from the airport/park arecompleted in a timely manner while adhering to all operationalprocedures. 3. They willreport and escalate any unresolved Operations issues to management and providejustifiable reasons for any deviations from standa...

Responsibilities and tasks: Customer consultation: Provide customers with personalized travel advice and consulting services through remote methods such as phone, email or online chat. Customized travel planning: Customize travel itineraries, arrange transportation, hotels and activities based on customer needs and budget. Destination knowledge: In-depth understanding of each travel destination, ...

Requisition ID 49571Position Type FT PermanentRecruiter #LI-TS1Posting Type LI About KerryKerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to create healthier, tastier and more sustainable products that are consumed by billions of people across the world. Our vision is to be our customers' most value...

Your profile The Health Records and Information Officer will be responsible for providing quality services to Tibu Health to achieve the highest level of client experience and financial performance goals of the organization Roles and Responsibilities Implementing health records and information policies and guidelines Providing advice on disclosure, confidentiality, security and exchange of health...

Principle Accountabilities Negotiation. Develop and refine negotiation skills to maximize the recovery of delinquent accounts while maintaining positive customer relations. Customer Outreach. Contact delinquent account holders through digital channels such as email, SMS, and online chat to remind them of outstanding payments. Payment Negotiations. Engage in negotiations to establish payment plans...

Sales & Marketing Jobs In Kenya. City Walk Ltd provide products of superior quality which connect directly to our customers sole to soul. We are the preferred business that offers one stop destination to pick the right pair of shoes for your whole familyAs the Online Sales Representative, your primary responsibility will be to engage with customers and drive online sales through various digital c...

TIBU Health was founded in 2018 by a small team of health and technology experts with one objective in mind: make it easier for people to obtain high quality healthcare services. We adopt the latest, most advanced technologies in health and logistics to provide patients with a convenient and coordinated end-to-end healthcare experience that results in better health outcomes, healthier lives and w...

Housing Finance Company of Kenya was incorporated as the premier mortgage Finance Institution in Kenya licensed under the Banking Act with the CDC and the GoK owning 60% and 40% respectively. Principle Accountabilities Negotiation. Develop and refine negotiation skills to maximize the recovery of delinquent accounts while maintaining positive customer relations. Customer Outreach. Contact delinqu...

Minet is a trusted pan-African advisor that meets the uncertainties of tomorrow by delivering risk and human capital solutions today. As the largest Aon Global Network Correspondent, Minet has access to a network of over 50,000 colleagues in 120 countries as well as proprietary data, research and analytics which enable us to manage and secure the risks of tomorrow and provide clients with an unri...

City Walk Ltd provide products of superior quality which connect directly to our customers sole to soul. We are the preferred business that offers one stop destination to pick the right pair of shoes for your whole family. SUMMARY As the Online Sales Representative, your primary responsibility will be to engage with customers and drive online sales through various digital channels. You will be re...

Flutterwave is a payment infrastructure company and our mission is to simplify payments for endless possibilities. We believe that our customers are our lifeline and are at the center of everything we do. Flutterwave was founded in 2016 by a team of ex-bankers, entrepreneurs and engineers. We decided to provide the award-winning technology core needed to provide businesses all around the world a ...

Gross Salary: Ksh 40k 45k Our client is looking for a dedicated Customer Service Representative to join their team in Nakuru. In this vital role, you will be the first point of contact for customers, handling inquiries and complaints with the utmost professionalism and providing timely solutions. Your goal will be to ensure customer satisfaction by delivering efficient and courteous service. Key ...

Mission Statement for the Role To be the face of Poa Internet on a daily basis for customers reaching out to us through our omni-channel customer experience avenues. Overall Responsibility Receive, document and resolve inbound requests from customers, through all our inbound communication channels- voice, Whats App, Facebook, twitter and chat on a daily basis. Key Competencies Clear, empathetic w...

Requirements: Excellent communication and interpersonal skills. Strong problem-solving and troubleshooting abilities. Patience and a customer-centric attitude. Ability to work in a fast-paced environment. Basic knowledge of internet technologies is a plus. Prior customer service experience is preferred. Responsibilities: Respond to customer inquiries and resolve technical issues via phone, email,...