Customer Service Supervisor jobs

BuyTec is a leading e-commerce platform dedicated to providing customers with a seamless shopping experience. We pride ourselves on offering a wide range of high-quality products and exceptional customer service.Job Description: BuyTec Kenya Limited is seeking a dedicated and customer-oriented individual to join our team as a Customer Services Associate. The ideal candidate will be passionate abo...

BuyTec is a leading e-commerce platform dedicated to providing customers with a seamless shopping experience. We pride ourselves on offering a wide range of high-quality products and exceptional customer service. Summary BuyTec Kenya Limited is seeking a dedicated and customer-oriented individual to join our team as a Customer Services Associate. The ideal candidate will be passionate about assis...

Summit Recruitment and Search Africa is a leading Recruitment and Executive Search agency head quartered in Kenya providing outstanding talent to a wide range of companies and NGO's in various business sectors across Africa.Our client, a fast-growing boutique hotel, is looking to recruit a The successful candidate will be responsible for planning and supervising the activities of the workforce, e...

CUSTOMER CARE AGENT (REF: CCA/04/24) Job Purpose: The Customer Care Agent will be responsible for providing and promoting a professional, high-quality frontline customer-focused service by efficiently handling in bound & outbound calls, correspondences at the SACCO, resolving customer queries in a timely manner, cross selling the SACCO products all geared towards increasing the SACCO profitabilit...

What are your main responsibilities? You are responsible for the client communication for designated account relationships and Contracts. You are required to response to the client on timely manner providing full and accurate information in one go. Key Areas Communication management in day to day queries of our clients and insurers through different channels (Email, Phone, Letter and Chat) .The m...

What are your main responsibilities?You are responsible for the client communication for designated account relationships and Contracts.You are required to response to the client on timely manner providing full and accurate information in one go.Key AreasCommunication management in day to day queries of our clients and insurers through different channels (Email, Phone, Letter and Chat) .The main ...

Cigna is a global health service company, dedicated to helping the people we serve improve their health, well-being and sense of security. Cigna has almost 40,000 employees who service over 80 million customer relationships around the world What are your main responsibilities? You are responsible for the client communication for designated account relationships and Contracts. You are required to ...

The Co-operative Bank of Kenya Limited is incorporated in Kenya under the Company Act and is also licensed to do the business of banking under the Banking Act. The Bank was initially registered under the Co-operative Societies Act at the point of founding in 1965. This status was retained up to and until June 27th 2008 when the Banks Special General Meeting resolved to incorporate under the Compa...

Job Purpose/Summary: Reporting to the Technical Support Team Leader, the job holder is responsible for call technical support and troubleshooting guidance pertaining to Wide Area Network (WAN), Local Area Network (LAN), Internet, data, voice, mail and managed LAN services queries from customers satisfactorily within the defined scope and laid down standards processes & procedures within the Helpd...

\tSupervise and coordinate the activities of warehouse staff, including assigning tasks, monitoring performance, and providing feedback. \tMaintain accurate inventory records, ensuring proper stock levels and conducting regular audits to identify discrepancies. \tOversee the receiving, inspection, and storage of incoming shipments, ensuring they are properly recorded and stored in designated loca...

Customer service jobs. What are your main responsibilities? You are responsible for the client communication for designated account relationships and Contracts.You are required to response to the client on timely manner providing full and accurate information in one go. Key Areas Communication management in day to day queries of our clients and insurers through different channels (Email, Phone, L...

Core Responsibilities Welcoming customers /patients as they arrive at the reception and inquire how they would like to be Addressing customers complaints at the front desk and escalating issues to the immediate supervisor whenever necessary Registering patients correctly on the Health Information Systems. Timely & correct billing of services rendered to clients on the relevant billing systems. Re...

Job Purpose/Summary:Reporting to the Technical Support Team Leader, the job holder is responsible for call technical support and troubleshooting guidance pertaining to Wide Area Network (WAN), Local Area Network (LAN), Internet, data, voice, mail and managed LAN services queries from customers satisfactorily within the defined scope and laid down standards processes & procedures within the Helpde...

Job PurposeThe Restaurant Supervisor is responsible for overseeing the operations of the restaurant, ensuring adherence to the highest standards and efficiency in service delivery.Key duties and responsibilitiesUphold all restaurant policies and standards for quality and safety.Conduct regular operational reviews to identify and solve issues, ensuring continuous improvement.Supervise and guide st...

Our client, a hospital is based in Eldoret invites suitable qualified candidates to fill a vacant position of a Restaurant Supervisor reporting to the Executive Chef. Job Purpose The Restaurant Supervisor is responsible for overseeing the operations of the restaurant, ensuring adherence to the highest standards and efficiency in service delivery. Key duties and responsibilities Uphold all restaur...

Duties and responsibilities.Ensuring all restaurant policies, procedures, standards, and guidelines are understood and strictly adhered to.Conducting performance and operation reviews to identify problems, concerns, and opportunities for improvement.Supervising staff by identifying and delegating responsibilities, providing directions to staff, and ensuring restaurant objectives are met and achie...

H.B. Fuller is a leading global adhesives provider focusing on perfecting adhesives, sealants and other specialty chemicals across all industries throughout the world. While our products are virtually invisible, they play a vital role in ensuring the quality of modern life and we are committed to connecting what matters to solve some of the world s biggest adhesion challenges. Primary Duties For ...

Job Title: Lounge Supervisor Hiring Organization: Bosphorus Job Type: Full-time Salary: Competitive Our client is looking to hire a Lounge Supervisor. As a Lounge Supervisor, you will manage and direct the operation and team with optimal resources and maximum benefit principles to maintain efficient and quality service within the Lounge. Perform quality, perfect greeting, concurrency and lounge s...

Duties and ResponsibilitiesTeam Leadership: Supervise and motivate restaurant staff, including servers, hosts/hostesses, and kitchen staff. Provide guidance, training, and support to ensure a high level of performance and morale.Customer Service: Ensure that all guests receive prompt, friendly, and attentive service. Address any customer concerns or complaints in a professional and timely manner....

CUSTOMER CARE AGENT (REF: CCA/04/24)Job Purpose:The Customer Care Agent will be responsible for providing and promoting a professional, high-quality frontline customer-focused service by efficiently handling in bound & outbound calls, correspondences at the SACCO, resolving customer queries in a timely manner, cross selling the SACCO products all geared towards increasing the SACCO profitability ...

Our client, is looking to hire a Lounge Supervisor.As a Lounge Supervisor, you will manage and direct the operation and team with optimal resources and maximum benefit principles to maintain efficient and quality service within the Lounge. Perform quality, perfect greeting, concurrency and lounge services according to procedures to protect and increase customer satisfaction and lounge service Qua...

The Co-operative Bank of Kenya Limited is incorporated in Kenya under the Company Act and is also licensed to do the business of banking under the Banking Act. The Bank was initially registered under the Co-operative Societies Act at the point of founding in 1965. CUSTOMER CARE AGENT (REF: CCA/04/24) Job Purpose: The Customer Care Agent will be responsible for providing and promoting a profession...

Job Location : Eldoret , Kenya. Reports to: Executive Chef. Company Description. Employd Staffing Solutions Ltd is a comprehensive Human Capital Consultancy firm based in Nairobi County, Kenya. We specialize in helping organizations with their HR activities, including recruitment, labor outsourcing, payroll management, and employee training. Our mission is to create productive and fruitful relati...

JOB DESCRIPTION Position: Customer Service Supervisor Reporting to: Head of Customer Service Location: Nairobi Role type: Full-Time About SunCulture: Founded in 2012, SunCulture's Vision is to build a world where people take control of their environment in rewarding and sustainable ways. SunCulture does this by developing and commercializing life-changing technology that solves the biggest daily ...