Levels of customer relationship management

Job DescriptionWorking closely with the Head Operations and Senior Management, Formulate and Implement the Overall Business Strategy for the region, with the main objective of assessing the business opportunities and growing the liability portfolio, the asset portfolio and Banc assurance, through client acquisition and retention; and ensuring quality of the portfolio.Manage the branch and offer l...

Job SummaryResponsible for recruiting and maintaining a portfolio of premier clients, by selling a high-quality, relationship-oriented, financial planning service, supported by a dedicated Account Executive. Clients are recruited from the existing Bank customer base and externally with the aim of developing significant sales, and high levels of client satisfaction through a mutually beneficial re...

Job SummaryAs an Operations Executive your primary responsibility is to ensure the efficient and professional handling of our clients and their accounts. This role encompasses managing accounts, coordinating operations, assessing risks, generating reports, and fostering strong client relationships. Your expertise will be vital for the seamless delivery of our services.Responsibilities:Client Acco...

Job Summary As an Operations Executive your primary responsibility is to ensure the efficient and professional handling of our clients and their accounts. This role encompasses managing accounts, coordinating operations, assessing risks, generating reports, and fostering strong client relationships. Your expertise will be vital for the seamless delivery of our services. Responsibilities: Client A...

Absa Bank Limited (Absa) is a wholly owned subsidiary of Barclays Africa Group Limited. Absa offers personal and business banking, credit cards, corporate and investment banking, wealth and investment management as well as bancassurance. Job Summary Responsible for recruiting and maintaining a portfolio of premier clients, by selling a high-quality, relationship-oriented, financial planning servi...

Job Description Job Summary As an Operations Executive your primary responsibility is to ensure the efficient and professional handling of our clients and their accounts. This role encompasses managing accounts, coordinating operations, assessing risks, generating reports, and fostering strong client relationships. Your expertise will be vital for the seamless delivery of our services. Responsibi...

The new NCBA has harnessed the power of both NIC and CBA to create a bank that brings together the best of both worlds from cutting edge mobile banking to good old-fashioned relationship management; from scalable business banking to financial services that grow as your business does; from best-in-class choice of products to investment solutions tailored to your specific needs. Job Purpose Stateme...

Role PurposeUnder the management of the Country Operations Manager for Operations and Aviation the appointed person is mandated is to manage the country operations department, provide, and implement the Global and SSA Operational Functional Direction through regular collaboration / communication with the Country Ops Managers & Supervisors and the where applicable the Country SMT and Cluster Direc...

Excellence. Simply Delivered. is our guiding light. Our Strategy 2020: Focus.Connect.Grow. is our roadmap to the future. We connect people and improve their lives. Role Purpose Under the management of the Country Operations Manager for Operations and Aviation the appointed person is mandated is to manage the country operations department, provide, and implement the Global and SSA Operational Func...

Umba combines advanced tools and techniques to optimize risk exposures in emerging markets that are currently underserved by traditional banking services.Job Summary As an Operations Executive your primary responsibility is to ensure the efficient and professional handling of our clients and their accounts. This role encompasses managing accounts, coordinating operations, assessing risks, generat...

Absa Bank Limited (Absa) is a wholly owned subsidiary of Barclays Africa Group Limited. Absa offers personal and business banking, credit cards, corporate and investment banking, wealth and investment management as well as bancassurance. The primary objective is to maximize sustainable Economic Profit derived from a portfolio of Large Local Corporates OR Public Sector Customers via effective Busi...

Customer service jobs in Nairobi. Your opportunity Sidel is looking for a self motivated Cluster Customer Success Specialist / Customer Care Manager who will be part of the Customer Management organization reporting to the Lead Customer Care Manager. The incumbent will be responsible for supporting customer requests for emergencies, troubleshooting and technical assistance during the warranty and...

JOB SUMMARY:To provide leadership in developing new markets, strategies & growing the Assets, Liabilities, & Customer base for the entire bank's Elite and Diaspora banking segment through Central Office and Branches to enable the bank to be a Top Leader in this market niche.KEY RESPONSIBILITIES:Acquisition: Business Development -60 fine and manage the bank's strategy to tap into new business and ...

SBM Bank Kenya is a leading and trusted financial institution with an international footprint, headquartered in Mauritius and positioned to offer an unprecedented banking experience in Kenya to niche Retail, SME and corporate clients JOB SUMMARY: To provide leadership in developing new markets, strategies & growing the Assets, Liabilities, & Customer base for the entire bank s Elite and Diaspora ...

The new NCBA has harnessed the power of both NIC and CBA to create a bank that brings together the best of both worlds from cutting edge mobile banking to good old-fashioned relationship management; from scalable business banking to financial services that grow as your business does; from best-in-class choice of products to investment solutions tailored to your specific needs. JOB PURPOSE STATEME...

JOB PURPOSETo lead on the identification and development of new opportunities in a specified region(s), supporting the Cambridge based sales teams to win new business and maximise the value from existing customers, delivering growth for Partnership for Education and a great experience and outcome for Cambridge customers and the societies that they representPRINCIPAL ACCOUNTABILITIESGenerate Leads...

1.\tSales Strategy:a.\tDevelop and execute a sales strategy tailored to the Horeca sector to achieve revenue targets and market share growth.b.\tIdentify opportunities for product placement, promotion, and expansion within Horeca establishments.c.\tCollaborate with the marketing team to develop targeted campaigns and promotional activities to drive sales.2.\tCustomer Relationship Management:a.\tB...

The University of Cambridge is one of the world s foremost research universities. The University is made up of 31 Colleges and over 150 departments, faculties, schools and other institutions. JOB PURPOSE To lead on the identification and development of new opportunities in a specified region(s), supporting the Cambridge based sales teams to win new business and maximise the value from existing cu...

Operations & Service Delivery Manager.As an Operations and Service Delivery Manager the role involves overseeing both operational functions and service delivery to ensure seamless operations and exceptional customer experience. Key Responsibilities.Operational Management:Supervise day-to-day operational activities, including transaction processing, account management, and administrative tasks.Dev...

Sales and Service (40%)Grow the SME team s portfolio profitability by identifying new and existing customer potential including sales opportunities and new product promotion initiatives.Formulate business development strategies and objectives for the industry to meet changing market needsMonitor conformance of industry team using new relationship development proceduresMonitor results of customer ...

Key Responsibilities.Operational Management:Supervise day-to-day operational activities, including transaction processing, account management, and administrative tasks.Develop and implement operational policies, procedures, and controls to ensure efficiency, accuracy, and compliance with regulations.Monitor operational performance metrics and implement improvements to optimize processes and enhan...

Workforce Africa is a HR solutions provider dedicated in the provision of Human Resource Management services across Africa. Our MISSION is to deliver Business Growth by leveraging on Talent. Key Responsibilities. Operational Management: Supervise day-to-day operational activities, including transaction processing, account management, and administrative tasks. Develop and implement operational pol...

Our client, a well-established company in the FMCG sector and with a long track record in Kenya and overseas Markets, is hiring a Fleet and Logistics Coordinator.Purpose of the JobEnsuring consistent, cost effective and efficient product delivery systems to customersSafeguard OTIF (On Time In Full) to customer orders hence improving levels of customer satisfactionMaximum utilization of all motor ...

Principle AccountabilitiesCreate systematic and consistent lead generation from project marketing efforts, cold calling, referrals, lead generation services, and other forms of media. All engagements must be on the CRM.Ensure that all client engagements, from prospecting to closure, are in the CRM.Conduct surveys to identify the prices of competing properties on the real estate market and relay t...