Customer Service Executive jobs

Summit Recruitment and Search Africa is a leading Recruitment and Executive Search agency head quartered in Kenya providing outstanding talent to a wide range of companies and NGO's in various business sectors across Africa.Our client, a high-end Lodge in Nanyuki, is looking for a skilled who will be responsible for responding to client enquires and providing administration support as necessary. ...

Support to develop and administer field sales plans and processes to achieve revenue growth, enhance customer retention and acquisition, and increase lead conversion for a defined geographic region, product line or market segment in line with business strategy, financial objectives, Group guidelines and policies. Key tasks Support administration of field sales plans and processes to achieve sales...

PURPOSE: To provide general customer service in respect to medical business customers. PRIMARY RESPONSIBILITIES: Receive and respond to Medical emergency lines and ensure 24 hour coverage. Resolve customers communication through electronic and physical channels (Emails and walk in clients). Issuance of both in and outpatient approvals for admissible requests for insured members. Communication to ...

Support to develop and administer field sales plans and processes to achieve revenue growth, enhance customer retention and acquisition, and increase lead conversion for a defined geographic region, product line or market segment in line with business strategy, financial objectives, Group guidelines and policies.Key tasksSkillsSupport administration of field sales plans and processes to achieve s...

Job SummaryThe ideal candidate will be responsible for driving sales growth, establishing strong client relationships, and ensuring the success of our healthcare training and services within the health sector.The ideal candidate should have a strong background in Sales & Business Development, Excellent Communication Skills, and a proven track record in building successful relationships with organ...

Job SummaryThe ideal candidate will be responsible for driving sales growth, establishing strong client relationships, and ensuring the success of our healthcare training and services within the health sector.The ideal candidate should have a strong background in Sales & Business Development, Excellent Communication Skills, and a proven track record in building successful relationships with organ...

Secure new GI business through intermediaries.Retain existing GI business as per set objectives.Maintain excellent customer service to intermediaries and clients.Service existing business and resolve customer complaints.Follow up on renewals for general insurance business.Forward proposal forms to underwriting department.Follow up premium collections for GI clients.Prepare weekly and daily report...

Indepth Research Services (IRES) is an international training and consultancy organization with its head office in Nairobi, Kenya. IRES offers a comprehensive portfolio of technical training and education services designed for individuals, and organizations working in the agriculture; climate change and environment; disaster management; education; food and nutrition; health; humanitarian relief; ...

Location: Tala Road, Runda Off, Kiambu Road. Job type: Fulltime Indepth Research Institute (IRES) is a global training and professional services firm that partners with organizations to enhance productivity, performance, sustainability and overall success. Job Summary The ideal candidate will be responsible for driving sales growth, establishing strong client relationships, and ensuring the succe...

Summit Recruitment and Search Africa is a leading Recruitment and Executive Search agency head quartered in Kenya providing outstanding talent to a wide range of companies and NGO's in various business sectors across Africa.Our client a well-established charitable organization in Kenya, providing critical support to children and adults living with cancer is seeking toHe/she will be responsible fo...

Support administration of field sales plans and processes to achieve sales objectives and revenue growth for a defined geographic region, product line or market segment Seek opportunities for increased and profitable sales on new and existing accounts Identify and contact prospective customers, assess customer needs and match with own products/ service/ alternative products/ services Put up sales...

Secure new business directly or through intermediaries.Maintain relationships with intermediaries to ensure targets are met. Provide excellent customer service to clients.Follow up on renewals for retail medical insurance business.Forward proposal forms to underwriting department.Conduct regular training to the FA and IFA network as well as other intermediaries.Prepare weekly reports as required....

Job Purpose:Growth of IFA business to meet set annual premium targets.Key responsibilities:Secure new GI business through intermediaries.Retain existing GI business as per set objectives.Maintain excellent customer service to intermediaries and clients.Service existing business and resolve customer complaints.Follow up on renewals for general insurance business.Forward proposal forms to underwrit...

Role DescriptionThis is a full-time role for a Direct Sales Executive at Geminia Insurance Co Ltd located in Nairobi County, Kenya. As a Direct Sales Executive, you will be responsible for day-to-day sales activities, including prospecting and acquiring new customers, building and maintaining relationships with clients, and achieving sales targets. This is an on-site role located in Nairobi Count...

Core Responsibilities Welcoming customers /patients as they arrive at the reception and inquire how they would like to be Addressing customers complaints at the front desk and escalating issues to the immediate supervisor whenever necessary Registering patients correctly on the Health Information Systems. Timely & correct billing of services rendered to clients on the relevant billing systems. Re...

PURPOSE:To provide general customer service in respect to medical business customers.PRIMARY RESPONSIBILITIES:Receive and respond to Medical emergency lines and ensure 24 hour coverage.Resolve customers' communication through electronic and physical channels (Emails and walk in clients).Issuance of both in and outpatient approvals for admissible requests for insured members.Communication to stake...

Job Purpose:Growth of retail medical insurance business to meet set annual premium targets.Key responsibilities:Secure new business directly or through intermediaries.Maintain relationships with intermediaries to ensure targets are met. Provide excellent customer service to clients.Follow up on renewals for retail medical insurance business.Forward proposal forms to underwriting department.Conduc...

Job Title : Technical Sales Executive- Solar System (Mombasa) Reporting to : Solar Sales Team Lead Locations: Mombasa Gross Salary: Competitive Commissions (6% of total Gross profit). Job Objective : Based in Mombasa and reporting to the Solar Sales Team Lead, the position holder will be responsible for acquiring new business and upgrading current customer database through prospecting, sizing and...

Job Purpose: Growth of IFA business to meet set annual premium targets. Key responsibilities: Secure new GI business through intermediaries. Retain existing GI business as per set objectives. Maintain excellent customer service to intermediaries and clients. Service existing business and resolve customer complaints. Follow up on renewals for general insurance business. Forward proposal forms to u...

Our vision is to be The Logistics Company for the World. Our mission Excellence. Simply Delivered. is our guiding light. Our Strategy 2020: Focus. Connect. Grow. is our roadmap to the future. We connect people and improve their lives Summary Support to develop and administer field sales plans and processes to achieve revenue growth, enhance customer retention and acquisition, and increase lead co...

PURPOSE: The Head Customer Experience is responsible for the execution of customer experience initiatives in accordance with the CIC strategic plan to align with the company s vision. PRIMARY RESPONSIBILITIES: Lead customer experience function in accordance with the CIC strategic plan and the departmental budgets; Maintain oversight of the customer experience functions, ensuring adherence to sign...

Britam is a leading diversified financial services group, listed on the Nairobi Securities Exchange. The group has interests across the Eastern and Southern Africa region, with operations in Kenya, Uganda, Tanzania, Rwanda, South Sudan, Mozambique and Malawi. The group offers a wide range of financial products and services in Insurance, Asset management, Banking and Property. Our Mission is to pr...

Job Purpose: Growth of retail medical insurance business to meet set annual premium targets. Key responsibilities: Secure new business directly or through intermediaries. Maintain relationships with intermediaries to ensure targets are met. Provide excellent customer service to clients. Follow up on renewals for retail medical insurance business. Forward proposal forms to underwriting department....

Job Description Role Description This is a full-time role for a Direct Sales Executive at Geminia Insurance Co Ltd located in Nairobi County, Kenya. As a Direct Sales Executive, you will be responsible for day-to-day sales activities, including prospecting and acquiring new customers, building and maintaining relationships with clients, and achieving sales targets. This is an on-site role located...