NGO job vacancies in Kenya. Pathfinder International is driven by the conviction that all people, regardless of where they live, have the right to decide whether and when to have children, to exist free from fear and stigma, and to lead the lives they choose. Since 1957, we have partnered with local governments, communities, and health systems in developing countries to remove barriers to critica...
Job Level : JL-2 Job Title : Clinical Officer Years of Experience : 3 Years of relevant experience Reporting to : Clinic Operations Lead About Ilara Health At Ilara Health we are building a network of technology-enabled primary healthcare clinics (PHCs) delivering affordable, quality healthcare to Africas under-served communities by partnering with local providers across the continent. Founded by...
Duties & ResponsibilitiesAct as a single point of contact for phone calls and emails from users. The assistant listens, logs, and responds to customer inquiries, requests, and complaints.Recognize, document, and inform the supervisor regarding trends in external customer calls.Anticipate potential needs or problems of customers.Follow through on commitments made to customers.Make recommendations ...
About Evidence Action Evidence Action is a global nonprofit organization with an approach distinctive in international development - we exclusively scale interventions that are backed by strong evidence and can be delivered with exceptional cost-effectiveness. Our programs have grown since our founding in 2013 to reach over 515 million people globally with our interventions. We deliver high impac...
Duties & Responsibilities Act as a single point of contact for phone calls and emails from users. The assistant listens, logs, and responds to customer inquiries, requests, and complaints. Recognize, document, and inform the supervisor regarding trends in external customer calls. Anticipate potential needs or problems of customers. Follow through on commitments made to customers. Make recommendat...
Delivery exceptional customer experience in all interactions on call and email by maintaining highest level of professionalism.Manage urgent or critical cases promptly, coordinating immediate interventions and connecting with emergency services as needed.Issuing preauthorization approvals for all outpatient, dental, optical, and inpatient cases.Keep a clear complaint tracker and ensure timely res...
Ilara Health brings accurate and affordable diagnostics to the 500 million people in Africa who today struggle to access a simple blood test. We distribute low-cost, AI-powered diagnostic devices directly to primary care doctors in peri-urban and rural clinics, where the availability of common diagnostics is very poor Responsibilities Patient Assessment and Diagnosis: Take or review patients medi...
Job Summary: Our Client a leading global technology organization is looking to recruit a Marketing Operations Specialist to help them plan and execute events and other marketing activities across a region of 100 countries. The Ideal Candidate, will act primarily as a project manager who coordinates internal resources, stakeholders, and third-party vendors. He or she will collaborate with various ...
Job Summary:Our Client a leading global technology organization is looking to recruit aMarketing Operations Specialistto help them plan and execute events and other marketing activities across a region of 100 countries. The Ideal Candidate, will act primarily as a project manager who coordinates internal resources, stakeholders, and third-party vendors. He or she will collaborate with various sta...
WTS Energy, headquartered in the Netherlands and established in 2000, is one of the leading Outsourcing & Workforce Management Companies to the Global Energy industry. WTS Supplies Manpower, Recruitment, Outsourcing Services in Africa, the Middle East, Europe and the Americas Job Summary: Our Client a leading global technology organization is looking to recruit a Marketing Operations Specialist t...
Kenya Trade Network Agency (KENTRADE) is a state Agency under treasury that is mandated to facilitate cross border trade, Establish, manage and implement the Kenya National Electronic Single Window System (KNESWS). The overall objective of the National Electronic Single Window System Project is to facilitate international trade by reducing delays and lowering costs associated with clearance of go...
About Ilara HealthAt Ilara Health we are building a network of technology-enabled primary healthcare clinics (PHCs) delivering affordable, quality healthcare to Africas under-served communities by partnering with local providers across the continent. Founded by entrepreneurs passionate about the role technology can play in improving health outcomes, Ilara Health helps over 2,000 clinics spread ac...
Your day to day duties will include:Work from your remote home office and provide technical support for employees.Provide technical onboarding support for new employees.Provide technical and infrastructure support during international events.Be available to take ownership of new cases via telephone, email, and webAct as an internal customer advocate keeping them updated in a timely mannerEnsure t...
Job Ref. No: JHIL104 Role Purpose The job holder will handle inquiries from intermediaries, customers, and providers by understanding their needs, addressing their questions, resolving issues, and fulfilling requests. The role holder is expected to provide excellent service in all customer interactions and create memorable experiences. Main Responsibilities Delivery exceptional customer experienc...
Jubilee Insurance was established in August 1937, as the first locally incorporated Insurance Company based in Mombasa in 1937. Jubilee Insurance has spread its sphere of influence throughout the region to become the largest Composite insurer in East Africa, handling Life, Pensions, general and Medical insurance. Job Ref. No: JHIL104 Role Purpose The job holder will handle inquiries from intermed...
Customer care jobs in Kenya. Jubilee Insurance was established in August 1937, as the first locally incorporated Insurance Company based in Mombasa in 1937. Jubilee Insurance has spread its sphere of influence throughout the region to become the largest Composite insurer in East Africa, handling Life, Pensions, general and Medical insurance.Job Ref. No: JHIL104 Role Purpose The job holder will ha...
Overview Join AIR as a Quantitative Researcher with our and make a difference, improving the quality of life for individuals and communities in low and middle income countries. AIR's IDD work spans the globe with projects in Africa, Asia, the Caribbean, Europe, Central and Latin America, and the Middle East. Our IDD team is committed and engaged because we drive positive change in the following a...
Purpose This position is responsible for oversight of the Program Integrity Unit in Nairobi, Kenya and ensuring all United States Refugee Admissions Program (USRAP) processing is free from fraud and malfeasance. The position oversees fraud investigations, manages compliance reporting, and ensures a culture of compliance through messaging and training of staff and contractors on the USRAP Integrit...
Church World Service (CWS) was founded in 1946 and is a cooperative ministry of 37 Christian denominations and communions, providing sustainable self-help, development, disaster relief, and refugee assistance around the world. Purpose This position is responsible for oversight of the Program Integrity Unit in Nairobi, Kenya and ensuring all United States Refugee Admissions Program (USRAP) process...
You and your jobAs a seasoned impact finance professional, you will look for opportunities to increase our impact in Africa. You promote and support Rabo Foundation to offer organizations, that work with smallholder farmers, access to finance, knowledge, networks and innovative data solutions. Support to grow rural prosperity and build the resilience of smallholders. For example, by offering trad...
Rabobank is a cooperative bank. There are almost ninety local Rabobanks in the Netherlands, which each operate with a high degree of independence so they can better serve their customers and local communities. Rabobank also has sizeable international banking operations. They focus on international business and rural activities in general and on the Food and Agri sector in particular You and your ...
Since 1946, the American Institutes for Research (AIR) has been advancing evidence to evolve systems, improve lives, and ultimately create a better, more equitable world. We are a nonprofit research and technical assistance organization working to solve some of the most urgent challenges in the U.S. and around the world Responsibilities The responsibilities for the position include: AIR Is Seekin...
Customer service jobs in Nairobi. Purpose: The Head Customer Experience is responsible for the execution of customer experience initiatives in accordance with the CIC strategic plan to align with the company s vision. Primary Responsibilities: Lead customer experience function in accordance with the CIC strategic plan and the departmental budgets; Maintain oversight of the customer experience fun...
JOB CONTEXTWe are looking for a Program Officer who understands why safety and security and wellbeing are critical aspects of activism on LGBTQI rights. This is a global role working within the Free to be Me team as well as with Alliance and national level partners.The safety and security Program Officer will have an understanding of global trends impacting on the Free to be Me program. The job h...