training centre manager jobs

Job Summary To guide customers with their questions and addresses issues regarding products or services at the 24-hour contact centre, which includes but not limited to: Job Description Immediate management of inbound and outbound calls in line with contact centre call guidelines/etiquette and provide solutions to customers in a professional way within the stipulated TATs. Escalate All complaints...

NGO job opportunities in Kenya. With over 70 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith. Come join our 33,000 staff working in nearly 100 countries and share the joy of transforming vulnerable children s life stori...

The International Livestock Research Institute (ILRI) works to improve food security and reduce poverty in developing countries through research for better and more sustainable use of livestock. ILRI is a CGIAR research centre part of a global research partnership for a food-secure future. Responsibilities Proposal Development Support in tracking project proposal documentation, including logging ...

Job SummaryTo guide customers with their questions and addresses issues regarding products or services at the 24-hour contact centre, which includes but not limited to:Job DescriptionImmediate management of inbound and outbound calls in line with contact centre call guidelines/etiquette and provide solutions to customers in a professional way within the stipulated TATs.Escalate All complaints/fee...

Job Purpose To support Bank management in the identification and management of compliance risk as required by relevant regulatory, supervisory and statutory regulations/guidelines, applicable codes of conduct and minimum standards. Update of Compliance Policies and Documentation Updating the regulatory universe and ensuring the compliance risk management plans (CRMPS) for new laws, regulations an...

Networks, Infrastructure and Data Centre Management 60%Responsible for ensuring 99.5% uptime of all the platforms being supported.Ensure Absa Group IT standards and procedures are in place and adhered to.Support and manage the network infrastructure.Management of all aspects of problem definition through to resolution, supplier liaison, development of escalation procedures and monitoring adherenc...

Core Functions / Responsibilities:Establish and maintain effective working relationships with security officials from other UNSMS Organizations, government counterparts and partner security services, country United Nations Department Safety and Security (UNDSS) office and all appropriate Organization Country Focal Points, in order to obtain up-to-date security-related information that is relevant...

Customer Services and Sales Manager*** We are excited to expand our operations in Kenya, with a particular focus on Nairobi. We aim to open new centers and expand our network in this bubbling city. Although we are not actively hiring at the moment, we want eager candidates to register their interest so we can get in contact as soon a we have another career-boosting role come up! If you are intere...

Job briefWe are looking for a Hotel Human Resources (HR) Manager who can oversee employee hiring and onboarding experience as well as assisting in crafting company policies. The role focuses on employee training and payroll management and requires good knowledge of labour laws.ResponsibilitiesDevelop hiring plans for every department in the hotel based on seasonal necessities.Monitor employee wor...

Job Overview.Reporting to the Senior Administrative Manager, The Community Liaison and Outreach Senior Officer will be involved in maintaining a constant flow of direct-to-client events and activities that ensure the communities we serve know about our projects and services, our impact statements, and our community obligations.Key deliverables.Project ManagementProvide technical support to all th...

Absa Bank Limited (Absa) is a wholly owned subsidiary of Barclays Africa Group Limited. Absa offers personal and business banking, credit cards, corporate and investment banking, wealth and investment management as well as bancassurance. Job Summary To guide customers with their questions and addresses issues regarding products or services at the 24-hour contact centre, which includes but not lim...

Established in 1951, IOM is the leading inter-governmental organization in the field of migration and works closely with governmental, intergovernmental and non-governmental partners. Responsibilities: Establish and maintain effective working relationships with security officials from other UNSMS Organizations, government counterparts and partner security services, country United Nations Departme...

Job PurposeTo support Bank management in the identification and management of compliance risk as required by relevant regulatory, supervisory and statutory regulations/guidelines, applicable codes of conduct and minimum standards.Update of Compliance Policies and DocumentationUpdating the regulatory universe and ensuring the compliance risk management plans (CRMPS) for new laws, regulations and a...

Stedmak Gardens and Hotel is one of a kind hotel, apart from being located in a serene and superb surroundings and also neighboring popular landmarks like the Bomas of Kenya. Job brief We are looking for a Hotel Human Resources (HR) Manager who can oversee employee hiring and onboarding experience as well as assisting in crafting company policies. The role focuses on employee training and payroll...

Regus is the world s largest provider of flexible workspace solutions, with customers including some of the most successful entrepreneurs, individuals and multi-billion dollar corporations. Our network includes almost 3000 business centres, spanning almost 900 cities across 120 countries.Through our range of office formats, as well as our growing mobile, virtual office, and workplace recovery bus...

Customer service jobs. Imara Hospital is a fast-growing healthcare facility located in Embu county, that is on track to be the lead healthcare brand in Mt. Kenya in the next few years. The hospital is on a mission to create better lives for people living in underserved areas, by providing affordable world-class healthcare with compassion, through service excellence. The hospital has launched a 10...

POSITION SUMMARY: HIAS Kenya is seeking a hairdressing tutor who will teach basic skills to residents, focusing on various techniques for hairdressing. ESSENTIAL FUNCTIONS: Develop a curriculum jointly with the Centre Manager, the MHPSS Associate on modules that suit the needs of the residents. Teach salon etiquette eg. Customer service and time management. Advise on the items required for teachi...

For every guest who travels with us, we send a child to school. Just another reason to travel with the nine-time #1 World s Best Safari Outfitter (Travel Leisure). Travel Leisure wrote that Micato treats guests like well-loved, out-of-town relatives. Job Overview. Reporting to the Senior Administrative Manager, The Community Liaison and Outreach Senior Officer will be involved in maintaining a co...

HIAS is the global Jewish nonprofit organization that protects refugees including women and children, and ethnic, religious, and sexual minorities whose lives are in danger for being who they are. POSITION SUMMARY: HIAS Kenya is seeking a hairdressing tutor who will teach basic skills to residents, focusing on various techniques for hairdressing. ESSENTIAL FUNCTIONS: Develop a curriculum jointly ...

The Terwilliger Centre, for the past five years, has been implementing interventions on housing construction labour, housing construction materials, housing behavior change and housing finance. These interventions have been geared towards catalyzing the housing market system in Kenya to address the 250,000-unit stock annual deficit yet the market can only produce about 50, 000 units per year.2. B...

Forging necessary linkages with other departments and external stakeholders e.g. Generators, TOsManaging the operations of the Transmission Operators (TOs) for safe and efficient implementation of operational protocols, procedures and agreements holding from time to timeProposing divisional budget requirements to the Senior ManagerEnsuring prudent utilization of divisional budget allocationSuppor...

Develop, implement, and maintain policies, procedures, and associated training plans for databases and platforms administration and appropriate use of Data centers.Practice asset management, including maintenance of Data Center component inventory, life cycle management and related documentation.Managing the existing team that builds and administers the in-house servers (e.g. MS Active Directory,...

Job SummaryWork as part of a DevOps team, apply analysis & testing tools, frameworks, techniques and practices to elicit, define and organize business requirements into user stories. And following this analysis, work collaboratively within squads during design & delivery activity with a specific focus on testing.Overall, Job PurposeThe jobholder will ensure effective design, provision and managem...

Position: Community Liaison and Outreach Senior Officer Reports to: Senior Administrative Manager Location: Nairobi, Kenya Background AmericaShare is a non-profit organization focusing on helping venerable populations in Nairobi- Kenya through education, community outreach and economic empowerment programmes in order to facilitate sustainable change. Job Overview. Reporting to the Senior Administ...