Skills for service delivery manager

Gap Recruitment Services Limited is a leading recruitment firm in Kenya where International and local companies find just the right fit talent. Purpose The purpose of this role of Operations Manager is to ensures smooth logistical operations, including transportation, inventory management, and staff safety, to support effective project implementation and organizational efficiency. The holder will...

Job PurposeThe purpose of this role of Operations Manager is to ensures smooth logistical operations, including transportation, inventory management, and staff safety, to support effective project implementation and organizational efficiency. The holder will oversee procurement, logistics, safely & security, and HR & administration ensuring adherence to policies and procedures while optimizing re...

One HR information system to manage your employees entire employment lifecycle. Build an incredible workplace and grow your business with our all-in-one platform.Duties & Responsibilities: Order Processing: Review and process customer orders, ensuring accuracy and completeness of information. Communicate any discrepancies or missing details to the engineering team or any other relevant teams. Dis...

Job Description We are seeking a dynamic leader to join our fast-paced hotel team as the Operations Manager. The Operations Manager will be responsible for overseeing the general hotel operations, quality standards throughout the hotel and provide an excellent experience for maximizing guest s satisfaction and strategic development of the hotel. This role is also responsible for overseeing accomm...

A 43-room beautiful boutique hotel in a wonderful location that started operations in Milimani Area,Agha Khan road ,opposite Police line on 1st January 2018.It is under the umbrella of BEDROCK HOLDINGS LTD Summary We are seeking a dynamic leader to join our fast-paced hotel team as the Operations Manager. The Operations Manager will be responsible for overseeing the general hotel operations, qual...

We are seeking a dynamic leader to join our fast-paced hotel team as the Operations Manager.The Operations Manager will be responsible for overseeing the general hotel operations, quality standards throughout the hotel and provide an excellent experience for maximizing guest's satisfaction and strategic development of the hotel. This role is also responsible for overseeing accommodation, food and...

I&M Bank is a wholly owned subsidiary of I&M Holdings Limited, a publicly quoted company at the Nairobi Securities Exchange (NSE). The bank possesses a rich heritage in banking. Job Purpose The incumbent is required to implement business and service strategies to deliver Retail and Business Banking performance and growth targets of a cluster of branches in the region. Provide leadership of a numb...

I&M Bank is a wholly owned subsidiary of I&M Holdings Limited, a publicly quoted company at the Nairobi Securities Exchange (NSE). The bank possesses a rich heritage in banking. Job Purpose The incumbent is required to implement business and service strategies to deliver Retail and Business Banking performance and growth targets of a cluster of branches in the region. Provide leadership of a numb...

CARE International is a major humanitarian agency delivering emergency relief and long-term international development projects. JOB SUMMARY The main purpose of this position is to deliver the strategic and operational goals of CARE Kenya s procurement function. The position holder needs to ensure the unit provides efficient, effective, and quality management of procurement services. This includes...

The International Rescue Committee is a global humanitarian aid, relief and development nongovernmental organization.Job Purpose/Objective. Under the direct supervision of the Field Coordinator and technical guidance from the Health Coordinator, the Heath Manager shall be responsible for the overall designing and implementation of the Health program that encompasses the delivery of clinical servi...

Job DescriptionPurpose of the roleAs a multi-asset treasury and currency risk management specialist, proactively manage and provide specialist portfolio and financial market relevant treasury advice to the Chinese corporate, financial institution, commercial and business clients, ensuring that client needs are understood and fulfilled to maximize portfolio return within defined risk parameters wh...

The International Rescue Committee is a global humanitarian aid, relief and development nongovernmental organization. Job Purpose/Objective. Under the direct supervision of the Field Coordinator and technical guidance from the Health Coordinator, the Heath Manager shall be responsible for the overall designing and implementation of the Health program that encompasses the delivery of clinical serv...

The Save the Children Fund, commonly known as Save the Children, is an international non-governmental organization that promotes children s rights, provides relief and helps support children in developing countries Role Purpose: The Senior Project Manager for the Shared Services for CRM Project sits within the Project and Change Management Team that is part of the Transformation Delivery Departme...

CARE International is a major humanitarian agency delivering emergency relief and long-term international development projects. JOB SUMMARY Under the guidance and supervision of the Country Director, the Human Resources Manager is responsible for the formulation and transparent implementation of HR strategies and the effective delivery of HR services. He/she will assess client needs, interpret, a...

Position OverviewThe Head of Finance and Grants Management provides the overall leadership and management of the finance function, to promote financial stewardship, accountability, reliability and accuracy of financial reports, to develop, define and implement financial policies and to ensure effective resource acquisition, utilization and safeguarding of the organizational assets.Principal Dutie...

GROUP HUMAN RESOURCE MANAGEROur Client, operating a portfolio of various businesses in hospitality, manufacturing, real estate, farming and retail sectors, seeks to recruit a Group Human Resource Manager. He/she will be responsible for planning and directing all human resource programs, policies and activities, including: talent acquisition and retention; compensation; benefits; employee relation...

Role Purpose:The Senior Project Manager for the Shared Services for CRM Project sits within the Project and Change Management Team that is part of the Transformation Delivery Department within Save the Children International. This team is responsible for managing the change management activities and deployment of projects into 60 Country and Regional offices and 29 Member organisations. We suppor...

Equity Bank Limited (The "Bank ) is incorporated, registered under the Kenyan Companies Act Cap 486 and domiciled in Kenya. The address of the Bank s registered office is 9th Floor, Equity Centre, P.O. Box 75104 - 00200 Nairobi. The Bank is licensed under the Kenya Banking Act (Chapter 488), and continues to offer retail banking, microfinance and related services. The Bank has subsidiaries in Ken...

Take an analytical approach to implement and improve key aspects of our creative servicesCollaborate with cross-functional teams to gather insights and input for bottlenecks, pain-points and optimizationEnsure that processes are easy to understand and follow for all stakeholders.Continuously update and adapt standards to meet changing business needs and industry trendsHelp set strategies for impr...

Take an analytical approach to implement and improve key aspects of our creative servicesCollaborate with cross-functional teams to gather insights and input for bottlenecks, pain-points and optimizationEnsure that processes are easy to understand and follow for all stakeholders.Continuously update and adapt standards to meet changing business needs and industry trendsHelp set strategies for impr...

Job DescriptionPurpose of the Role:As a multi-asset treasury and currency risk management specialist, proactively manage and provide specialist portfolio and financial market relevant treasury advice to the Chinese corporate, financial institution, commercial and business clients, ensuring that client needs are understood and fulfilled to maximize portfolio return within defined risk parameters w...

Key Accountabilities (Duties and Responsibilities)Perspective % Weighting (to add up to 100%) OutputProduct Development 25%Drive product monitoring and control of Cash Management products in liaison with Cash Management BDMs, Relationship Managers and other relevant stakeholders. Ensure implementation and cascade of all appropriate procedures in line with the requirements and process in 'user' un...

Kenya Commercial Bank Limited is registered as a non-operating holding company which started operations as a licensed banking institution with effect from January 1, 2016. The holding company oversees KCB Kenya incorporated with effect from January 1, 2016 and all KCB s regional units in Uganda, Tanzania, Rwanda, Burundi, Ethiopia and South Sudan. Key Accountabilities (Duties and Responsibilities...

Job Purpose:To manage the Centre for Green Growth & Climate Change initiatives, coordinate the implementation of the centre strategy, support the commercialization strategy to ensure success, sustainability, and delivery of profitable green growth services. The role will also execute the Centre for Energy Efficiency and Conservation (CEEC) workplan.Key ObjectivesPromote Sustainable Manufacturing ...