We are looking for a Customer Care Executive responsible for handling incoming calls from customers or clients, addressing their inquiries, resolving issues, and providing assistance in a professional and timely manner.
With the vision of a safer Kenya and the experience of the police force, former Police Inspector Kishori Lal Sahni started a small investigations company in 1970 which has now grown to be one of the most respected brands in the security industry in the East African Region Job Summary The Customer Relationship Executive will be responsible for developing positive customer experience, fostering str...
Customer Service Jobs In Kenya Position Summary The Customer Care Executive is primarily responsible for ensuring delivery of exceptional customer service to customers as per the respective client s SLA. The primary focus of a Customer Care Executive is to assist; retain; acquire and/or recover customers. Duties And Responsibilities Knowledge, Skills And Abilities Work Conditions Read>>>3...
JOB SUMMARY Springboard Capital Ltd is seeking to hire a Customer Experience Executive Reporting to the Customer Experience Coordinator. The job holder will handle all aspects of customer service including customer communication, enquiry handling, customer relations, complaints handling and ensure high quality services to customers in accordance with the best practices of the industry. This posit...
Experience of managing the fulfilment operation, customer service and order fulfilmentExperience in handling customer complaints over the phone and written formats.Proven track record of analytical, interpersonal, leadership, and project management skillsPrior experience and familiarity with warehouse operations, Experience of managing 3rd party fulfilment & delivery partners.Experience of drivin...
In the 2008, the holding company changed its investment strategy and financial lending to its members on short term periods at agreed interest rates. Members shares were to be used as financial guarantee and security for the lending. This marked the beginning of a formal financial lending institution Springboard Capital Limited. JOB SUMMARY Springboard Capital Ltd is seeking to hire a Customer Ex...
Jubilee Insurance was established in August 1937, as the first locally incorporated Insurance Company based in Mombasa in 1937. Jubilee Insurance has spread its sphere of influence throughout the region to become the largest Composite insurer in East Africa, handling Life, Pensions, general and Medical insurance. Job Ref. No: JHIL105 Role Purpose The Customer Excellence Executive is responsible f...
GardaWorld International Protective Services is the international security division of GardaWorld Security Corporation, the world s largest privately owned security company. Our services include static security, consulting, threat monitoring and reporting, crisis response, logistical support, mobile security, close protection, training and risk management. Job Summary: The Customer Service Execut...
JOB PURPOSE To ensure smooth floor operations and patient flow within the hospital through the provision of excellent customer experience practices. MAIN DUTIES AND RESPONSIBILITIES Ensuring every customer of Premier Hospital receives the Premier Experience. Educate colleagues on the various ways to humanize patient experience based on feedback from individual patients and their families. Develop...
Job Description JOB PURPOSE To ensure smooth floor operations and patient flow within the hospital through the provision of excellent customer experience practices. MAIN DUTIES AND RESPONSIBILITIES Ensuring every customer of Premier Hospital receives the Premier Experience. Educate colleagues on the various ways to humanize patient experience based on feedback from individual patients and their f...
Premier Hospital is an 82 bed specialized hospital located in Nyali, Mombasa offering high quality emergency, outpatient and inpatient care. We have a patient centered culture and our approach is to provide you with comprehensive healthcare, which is focused on all aspects of your health and overall well-being. Our service delivery model is anchored on Compassion, Care and Competence. Our Doctors...
Customer Experience Executive Job, Current Customer Service Jobs Kenya, Overall purpose of the job Responsible for efficient and timely management of the customer life cycle to meet company s objectives of profitability and customer satisfaction. Duties and Responsibilities Customer Relationship Management: Oversee day to day customer operations. Implement an effective customer relationship manag...
Our Vision, Our Mission, Our Strategy Our vision is to be The Logistics Company for the World. Our mission Excellence. Simply Delivered. is our guiding light. Our Strategy 2020: Focus.Connect.Grow. is our roadmap to the future. We connect people and improve their lives. And we do it by being uncompromisingly customer-centric and delivering excellence day in and day out. By bringing people togethe...
Job Summary The role holder will be responsible for improving the overall experience each customer has with our brand. Key Responsibilities Provide high level customer experience and maintain quality standard in daily operations Conduct service and communication checks on daily basis to refer or resolve any requests from customers launched through communication channels Respond to customer querie...
Job Description Job Summary The role holder will be responsible for improving the overall experience each customer has with our brand. Key Responsibilities Provide high level customer experience and maintain quality standard in daily operations Conduct service and communication checks on daily basis to refer or resolve any requests from customers launched through communication channels Respond to...
At Heritage where we provide short term insurance products, we pride ourselves on our history of claims payment. This was recently recognized when we won the award for Outstanding Insurance Underwriter in Claims Settlement as nominated by members of the Association of Insurance Brokers of Kenya. Job Summary The role holder will be responsible for improving the overall experience each customer has...
Job Summary The role holder will be responsible for improving the overall experience each customer has with our brand. Qualifications Bachelor's Degree in Social Sciences or business-related field. ICX/CIM/MSK certification is an added advantage. Experience 2 years experience in the insurance or financial services industry. Heritage Heritage_Ke Regulated by the Insurance Regulatory Authority Comp...