operations manager hospitality industry kenya

1. Guest Services Management: Ensure high standards of customer service are maintained at all times, greeting guests warmly, addressing their inquiries, and resolving any issues or complaints promptly and effectively. Monitor guest feedback and satisfaction scores, implementing measures to improve service quality and exceed guest expectations. Train and coach front desk staff on guest service sta...

IntroductionAga Khan University Hospital, Nairobi is a private not-for-profit teaching hospital that provides tertiary and secondary level healthcare services. It is the first hospital in East Africa to be accredited by the Joint Commission International from the USA. The University Hospital has been providing high-quality care for the people of East Africa and beyond for over 60 years.Applicatio...

Natural State s mission is to scale nature restoration and protection by developing cost-effective, scalable impact monitoring solutions to assess the impact of nature-based solutions, and to inform new, equitable nature-based financing mechanisms. Natural State is a non-profit organisation head-quartered in northern Kenya. Established in 2021, we have built a team of 30 team members, individuall...

IntroductionAga Khan University Hospital, Nairobi is a private not-for-profit teaching hospital that provides tertiary and secondary level healthcare services. It is the first hospital in East Africa to be accredited by the Joint Commission International from the USA. The University Hospital has been providing high-quality care for the people of East Africa and beyond for over 60 years. Applicati...

Job Purpose:Formulation of short and long-term strategies; managing hospitality services programmes, environmental programmes and safety activities to ensure compliance with legal requirements. In addition, ensuring an accessible and safe environment for the patients, visitors, faculty and staff at the Aga Khan University, Nairobi; providing expert advice to the Aga Khan Hospitals in East Africa....

Aga Khan University Hospitals in Karachi, Pakistan and Nairobi, Kenya are private, not-for-profit institutions providing high quality health care. The Main Hospitals serve as the principal sites for clinical training for the University s Medical Colleges and Schools of Nursing and Midwifery in Pakistan and East Africa. Job Purpose: Formulation of short and long-term strategies; managing hospitali...

Main PurposeTo conduct periodic Compliance and Service assessment audits and effectively deliver and implement all training and development strategies translated into respective modules for the Pizza Inn, Chicken Inn and Creamy Inn brand for all stores in the assigned region. Ensuring that service, product quality, and operational standards are met.Key AccountabilitiesEnsures all stores are adher...

Simbisa Kenya has been operating in Kenya for more than 20 years. We have various brands that complement each other, these include; Chicken Inn, Pizza Inn, Creamy Inn, Galito s, Stop & Shop & Bakers Inn. Main Purpose To conduct periodic Compliance and Service assessment audits and effectively deliver and implement all training and development strategies translated into respective modules for the...

Job Description Job Description Prepares and cooks foods of all types, either on a regular basis or for special guests or functions. Assists in determining how food should be presented and creates decorative food displays. Maintains purchasing, receiving and food storage standards. Recognizes superior quality products, presentations and flavour. Follows proper handling and right temperature of al...

ResponsibilitiesAct as the MD's first point of contact with people inside & outside the organization.Liaise with Kenya Civil Aviation Authority on Operational matters including company and pilot's licencesSchedule pilots and staff training courses and keep the Accountable Manager (CEO)informed at all timesOversee and participate in ground operations including dispatch and flight following.Handle ...

Summit Recruitment and Search Africa is a leading Recruitment and Executive Search agency head quartered in Kenya providing outstanding talent to a wide range of companies and NGOs in various business sectors across Africa.Our Client, an International Aviation company, is looking for an energetic and solutions driven Personal Assistant for their office in Nairobi. The successful candidate will be...

Job DescriptionPrepares and cooks foods of all types, either on a regular basis or for special guests or functions.Assists in determining how food should be presented and creates decorative food displays.Maintains purchasing, receiving and food storage standards.Recognizes superior quality products, presentations and flavour.Follows proper handling and right temperature of all food products.Check...

Job Description Prepares and cooks foods of all types, either on a regular basis or for special guests or functions. Assists in determining how food should be presented and creates decorative food displays. Maintains purchasing, receiving and food storage standards. Recognizes superior quality products, presentations and flavour. Follows proper handling and right temperature of all food products....

La Beila Hotel in Meru County is an intimate establishment that encapsulates luxury, elegance and tranquility. Our amenities include an exceptional dining restaurant, a classic bar, tastefully finished rooms and fast Wi-Fi. These are complemented by exquisitely rich décor with antique furniture and art. La Beila Hotel Meru provides a friendly atmosphere coupled with impeccable service and complem...

Job DescriptionPrepares and cooks foods of all types, either on a regular basis or for special guests or functions.Assists in determining how food should be presented and creates decorative food displays.Maintains purchasing, receiving and food storage standards.Recognizes superior quality products, presentations and flavour.Follows proper handling and right temperature of all food products.Check...

Accor S.A. is a French multinational hospitality company that owns, manages and franchises hotels, resorts and vacation properties Responsibilities Prepares and cooks foods of all types, either on a regular basis or for special guests or functions. Assists in determining how food should be presented and creates decorative food displays. Maintains purchasing, receiving and food storage standards. ...

Summit Recruitment & Search was established in 2009 to address the recruitment, mass recruitment, executive search, outsourcing and training needs of companies based in Kenya or wanting to enter the Kenyan, East African, South African and African market. We have a leading proven track record in our field in South Africa, Uganda, Ethiopia, Tanzania, Rwanda, Nigeria, Zambia, Ghana and many other Af...

Job Description Summary Responsible for ensuring smooth and efficient running of the department by supervising and coordinating the daily operations of the food and beverage department. The primary objective is overseeing the service team in executing service, ensuring seamless guest experiences. Other responsibilities include managing inventory, maintaining high standards of quality, safety and ...

Position Overview:As the Call Center Quality Control (QC) Specialist, you will be responsible for monitoring and evaluating the quality of calls handled by our call center agents. You will ensure that our agents consistently deliver outstanding service to our clients and maintain high standards of professionalism and efficiency. This role requires a meticulous attention to detail, excellent commu...

Food & Beverage Team Leader Hyatt Place Hyatt Place Nairobi Kenya - NairobiBars/Restaurants/OutletsEntry Level ManagerFull-timeReq ID: NAI000201LocalSummaryResponsible for ensuring smooth and efficient running of the department by supervising and coordinating the daily operations of the food and beverage department. The primary objective is overseeing the service team in executing service, ensuri...

We are a small team of passionate travelers and nature photographers from India. We love traveling to exotic locations around the globe for wildlife and landscapes Duties This is a full-time on-site role as an Operations Manager located in Nairobi County, Kenya. The Operations Manager will be responsible for the day-to-day operations management of the company, including managing logistics, bookin...

SummaryResponsible for ensuring smooth and efficient running of the department by supervising and coordinating the daily operations of the food and beverage department. The primary objective is overseeing the service team in executing service, ensuring seamless guest experiences. Other responsibilities include managing inventory, maintaining high standards of quality, safety and hygiene, providin...

The Offer Work in a company with a solid track record of performance Flexible working options A role that offers a breadth of learning opportunities The Job Your responsibilities will include: Supervise and develop the performance of all operating departments, including but not limited to: reservations, front office, guest services, housekeeping, food and beverage, purchasing, security and mainte...

This is the story of a different place. A place where conveniences, thoughtful service and flexible spaces help guests and colleagues move seamlessly from work to play, from frenzied to relaxed. We are that welcoming place, where guests and colleagues find uncomplicated experiences in a casual atmosphere. Summary Responsible for ensuring smooth and efficient running of the department by supervisi...