Service Centre Manager jobs in Nairobi

Job SummaryTo guide customers with their questions and addresses issues regarding products or services at the 24-hour contact centre, which includes but not limited to:Job DescriptionImmediate management of inbound and outbound calls in line with contact centre call guidelines/etiquette and provide solutions to customers in a professional way within the stipulated TATs.Escalate All complaints/fee...

Job Description:CBRE is seeking a highly skilled and motivated Data Centre Operations Manager to join our dynamic team. The Data Centre Operations Manager will be responsible for overseeing the planning and delivery of all repairs, installation, and modification services within our data centre facilities. This role requires strong leadership, technical expertise, and the ability to effectively ma...

Job Description Job Description: CBRE is seeking a highly skilled and motivated Data Centre Operations Manager to join our dynamic team. The Data Centre Operations Manager will be responsible for overseeing the planning and delivery of all repairs, installation, and modification services within our data centre facilities. This role requires strong leadership, technical expertise, and the ability ...

Equity Bank Limited (The Bank ) is incorporated, registered under the Kenyan Companies Act Cap 486 and domiciled in Kenya. The address of the Bank s registered office is 9th Floor, Equity Centre, P.O. Box 75104 00200 Nairobi. Job Purpose We are seeking a highly motivated and detail-oriented individual to join our team as a Business Analyst. The ideal candidate will possess strong analytical skill...

Equity Bank Limited (The Bank ) is incorporated, registered under the Kenyan Companies Act Cap 486 and domiciled in Kenya. The address of the Bank s registered office is 9th Floor, Equity Centre, P.O. Box 75104 00200 Nairobi. Job Purpose The Process Analyst is responsible for leading Process Reengineering initiatives across the Group. Specialized in analysis of business processes and workflows. T...

Key Responsibilities:Leverage expertise in emerging technologies (e.g. virtualization, cloud computing, etc.), benchmarks and architecture as well as broader business strategies to define and drive the appropriate network infrastructure strategy (data centres networks, WAN/LAN, firewalls, voice) for the region across multiple countries.Identify, define, and lead the implementation of network infr...

Networks, Infrastructure and Data Centre Management 60%Responsible for ensuring 99.5% uptime of all the platforms being supported.Ensure Absa Group IT standards and procedures are in place and adhered to.Support and manage the network infrastructure.Management of all aspects of problem definition through to resolution, supplier liaison, development of escalation procedures and monitoring adherenc...

Absa Bank Limited (Absa) is a wholly owned subsidiary of Barclays Africa Group Limited. Absa offers personal and business banking, credit cards, corporate and investment banking, wealth and investment management as well as bancassurance. Job Summary To guide customers with their questions and addresses issues regarding products or services at the 24-hour contact centre, which includes but not lim...

Job briefWe are looking for a Hotel Human Resources (HR) Manager who can oversee employee hiring and onboarding experience as well as assisting in crafting company policies. The role focuses on employee training and payroll management and requires good knowledge of labour laws.ResponsibilitiesDevelop hiring plans for every department in the hotel based on seasonal necessities.Monitor employee wor...

Core Functions / Responsibilities:Establish and maintain effective working relationships with security officials from other UNSMS Organizations, government counterparts and partner security services, country United Nations Department Safety and Security (UNDSS) office and all appropriate Organization Country Focal Points, in order to obtain up-to-date security-related information that is relevant...

Customer service jobs. Imara Hospital is a fast-growing healthcare facility located in Embu county, that is on track to be the lead healthcare brand in Mt. Kenya in the next few years. The hospital is on a mission to create better lives for people living in underserved areas, by providing affordable world-class healthcare with compassion, through service excellence. The hospital has launched a 10...

Kenya Commercial Bank Limited is registered as a non-operating holding company which started operations as a licensed banking institution with effect from January 1, 2016. The holding company oversees KCB Kenya incorporated with effect from January 1, 2016 and all KCB s regional units in Uganda, Tanzania, Rwanda, Burundi, Ethiopia and South Sudan. Key Responsibilities: Leverage expertise in emerg...

Regus is the world s largest provider of flexible workspace solutions, with customers including some of the most successful entrepreneurs, individuals and multi-billion dollar corporations. Our network includes almost 3000 business centres, spanning almost 900 cities across 120 countries.Through our range of office formats, as well as our growing mobile, virtual office, and workplace recovery bus...

The British Government is an inclusive and diversity-friendly employer. We value difference, promote equality and challenge discrimination, enhancing our organisational capability. We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender identity, religion, sexual orientation, age, veteran status or ot...

Established in 1951, IOM is the leading inter-governmental organization in the field of migration and works closely with governmental, intergovernmental and non-governmental partners. Responsibilities: Establish and maintain effective working relationships with security officials from other UNSMS Organizations, government counterparts and partner security services, country United Nations Departme...

Job PurposeTo support Bank management in the identification and management of compliance risk as required by relevant regulatory, supervisory and statutory regulations/guidelines, applicable codes of conduct and minimum standards.Update of Compliance Policies and DocumentationUpdating the regulatory universe and ensuring the compliance risk management plans (CRMPS) for new laws, regulations and a...

Stedmak Gardens and Hotel is one of a kind hotel, apart from being located in a serene and superb surroundings and also neighboring popular landmarks like the Bomas of Kenya. Job brief We are looking for a Hotel Human Resources (HR) Manager who can oversee employee hiring and onboarding experience as well as assisting in crafting company policies. The role focuses on employee training and payroll...

POSITION SUMMARY: HIAS Kenya is seeking a hairdressing tutor who will teach basic skills to residents, focusing on various techniques for hairdressing. ESSENTIAL FUNCTIONS: Develop a curriculum jointly with the Centre Manager, the MHPSS Associate on modules that suit the needs of the residents. Teach salon etiquette eg. Customer service and time management. Advise on the items required for teachi...

Accounting job vacancies. About Aga Khan University (AKU)The Aga Khan University is a private, autonomous university that promotes human welfare through research, teaching and community service initiatives. Based on the principles of quality, access, impact and relevance, the University has campuses and programmes in Kenya, Tanzania, Uganda, the United Kingdom, Afghanistan and Pakistan. Its facil...

HIAS is the global Jewish nonprofit organization that protects refugees including women and children, and ethnic, religious, and sexual minorities whose lives are in danger for being who they are. POSITION SUMMARY: HIAS Kenya is seeking a hairdressing tutor who will teach basic skills to residents, focusing on various techniques for hairdressing. ESSENTIAL FUNCTIONS: Develop a curriculum jointly ...

Equity Bank Limited (The Bank ) is incorporated, registered under the Kenyan Companies Act Cap 486 and domiciled in Kenya. The address of the Bank s registered office is 9th Floor, Equity Centre, P.O. Box 75104 00200 Nairobi Job Purpose You will Lead and manage large-scale, high-impact projects across diverse banking domains, including (e.g., technology integrations, regulatory compliance initiat...

Job SummaryWork as part of a DevOps team, apply analysis & testing tools, frameworks, techniques and practices to elicit, define and organize business requirements into user stories. And following this analysis, work collaboratively within squads during design & delivery activity with a specific focus on testing.Overall, Job PurposeThe jobholder will ensure effective design, provision and managem...

Equity Bank Limited (The Bank ) is incorporated, registered under the Kenyan Companies Act Cap 486 and domiciled in Kenya. The address of the Bank s registered office is 9th Floor, Equity Centre, P.O. Box 75104 00200 Nairobi. Job Purpose You will Lead and manage large-scale, high-impact projects across diverse banking domains, including (e.g., technology integrations, regulatory compliance initia...

Absa Bank Limited (Absa) is a wholly owned subsidiary of Barclays Africa Group Limited. Absa offers personal and business banking, credit cards, corporate and investment banking, wealth and investment management as well as bancassurance. Job Summary Work as part of a DevOps team, apply analysis & testing tools, frameworks, techniques and practices to elicit, define and organize business requireme...