itil service manager jobs

Description This exciting, fast paced internal facing role requires an excellent customer-oriented communicator with an ability to use their own initiative and to work as a team or independently. The successful candidate will join the Global IT Service Delivery Team, part of the CloudFactory's Global IT Team. This team provides IT support services to all end users across the globe. This role offe...

(REF. KEMSA/HRA/AICTM/HR/6/2024) LOCATION: The successful candidate will be deployed in the ICT Department, supporting the ICT Manager. PURPOSE STATEMENT: Reporting to the ICT Manager, the Assistant ICT Manager will be charged with the responsibility of deputizing and supporting the Department on implementation of the ICT strategy. PRINCIPAL ACCOUNTABILITIES: The jobholder will have the following...

Working at NTT The Client Project Manager leads and directs concurrent client projects classified as standard or complex. The primary responsibility of Client Project Managers will be to interface with all project stakeholders to take projects from original concept through to final implementation, including handing over to Operations (whether internal to NTT or into the client's support operation...

Roles & Responsibilities: Formulate and Execute HRMIS Business Requirements: Collaborate in the formulation and execution of HRMIS business and user requirements, projects, project plans, requests for proposals, and scoping for system analysis and design. Technical Support:Work closely with the IT Service Delivery Department to facilitate and provide technical support to HRMIS users, including em...

Description CloudFactory is a global leader in combining people and technology to provide a cloud workforce solution for machine learning and core business data processing. We are scaling up and growing fast, with $78 million in venture capital investment and offices on four continents. We're looking for talented people to join us on our mission as we earn, learn, and serve our way to becoming le...

JOB PURPOSE IT Service Desk function acts as a single point of contact between IT department and the business units for all incidents, service requests, change notifications and any other necessary communications. The Service Desk Analyst will report to the Client Services Manager IT, and will work closely with other members of the IT department to support all end users (Head Office Staff and bra...

Kenya Medical Supplies Authority (KEMSA) is a state corporation under the Ministry of Health established under the KEMSA Act 2013 whose mandate is: Procure, warehouse and distribute drugs and medical supplies for prescribed public health programs, the national strategic stock reserve, prescribed essential health packages and national referral hospitals Establish a network of storage, packaging an...

Job Summary: Under general direction, manages team members within the Technology department. This position is responsible for overseeing and managing GA systems and IT operational activities. The IT Operations Manager will oversee the strategic planning, procurement, implementation, security, protocols, and management of Information Technology solutions in use by GA and the IT operational activit...

CloudFactory is a global leader in combining people and technology to provide a cloud workforce solution for machine learning and core business data processing. We are scaling up and growing fast, with $78 million in venture capital investment and offices on four continents. We're looking for talented people to join us on our mission as we earn, learn, and serve our way to becoming leaders worth ...

CloudFactory is a global leader in combining people and technology to provide a cloud workforce solution for machine learning and core business data processing. We are scaling up and growing fast, with $78 million in venture capital investment and offices on four continents. We're looking for talented people to join us on our mission as we earn, learn, and serve our way to becoming leaders worth ...

NTT Ltd. is a leading, global technology services company. In a constantly evolving world, technology doesn t stand still. And nor do we. Every wave of change is an opportunity to transform your business today, so you can reshape the outcomes of tomorrow. As a global technology services provider, we help our people, clients, and communities do great things with technology to enable a more secure ...

KEY RESPONSIBILITIES Manage and participate in the development and implementation of goals, objectives, policies and priorities for assigned programs. Recommend, develop and administer policies and procedures. Recommend, within divisional policy, appropriate service and staffing levels. Plan, direct, coordinate and review the work plan for Applications Support staff. Assign work activities, proje...

CloudFactory is changing the way the world works by providing an on-demand, digital workforce for scaling critical business processes in the cloud. We re also on a mission to create meaningful work for as many people as possible. About Job CloudFactory is a global leader in combining people and technology to provide a cloud workforce solution for machine learning and core business data processing...

The IT Support Specialist III is an advanced position in which the candidate will be dedicated and mission-oriented regarding tasks, projects, and functions related to the position. In addition to reflecting our core values, the ideal candidate enjoys helping others reach their goals, exhibits initiative, and is excellent at critical thinking, solving problems, handling multiple priorities, and c...

The Practice Manager, Hybrid Networks primary objective will be to lead, drive and build a regionally consistent and sustainable Networking practice aligned to and in support of the overall business strategy. The manager will fulfil business development, practice development and product management functions that accelerate regional success within the Hybrid Network business units. He/she must ens...

Roche is a global pioneer in pharmaceuticals and diagnostics focused on advancing science to improve people s lives. The combined strengths of pharmaceuticals and diagnostics under one roof have made Roche the leader in personalised healthcare a strategy that aims to fit the right treatment to each patient in the best way possible. The Position End User, Workplace & Site Experience Specialist If ...

NTT Ltd. is a leading, global technology services company. In a constantly evolving world, technology doesn t stand still. And nor do we. Every wave of change is an opportunity to transform your business today, so you can reshape the outcomes of tomorrow. As a global technology services provider, we help our people, clients, and communities do great things with technology to enable a more secure ...

CloudFactory is changing the way the world works by providing an on-demand, digital workforce for scaling critical business processes in the cloud. We re also on a mission to create meaningful work for as many people as possible. Summary This exciting, fast paced internal facing role requires an excellent customer-oriented communicator with an ability to use their own initiative and to work as a ...

The role: The successful jobholder will be expected to: Recommend and participate in the analysis, evaluation and development of enterprise long-term strategic and operating plans to ensure that the Enterprise Architecture objectives are consistent with the Banks's long-term business objectives. Gather business and technology requirements through discovery sessions then define, design and develop...

JOB PURPOSE Unilever is the place where you can bring your purpose to life with the work that you do creating a better business and a better world. The IT Analyst's role is to act as a representative for the whole of IT, including the IT Service lines, Global functional Business partnering and Innovation, with the geography business teams. If this is something that interests you, then this role i...

The new NCBA has harnessed the power of both NIC and CBA to create a bank that brings together the best of both worlds from cutting edge mobile banking to good old-fashioned relationship management; from scalable business banking to financial services that grow as your business does; from best-in-class choice of products to investment solutions tailored to your specific needs. Job Purpose Stateme...

The Kenya Electricity Transmission Company Limited (KETRACO) is a 100% state-owned corporation incorporated on 2nd December, 2008 under the Company s Act, Cap 486 as a State Corporation pursuant to the Sessional Paper No. 4 of 2004 on Energy. MANAGER, INFORMATION TECHNOLOGY & INNOVATION SYSTEM TECHNOLOGY (KET 4) ONE (1 POSITION) REF: KET/5/1C/40/202/VOL I B (12/23) ON PERMANENT & PENSIONABLE TERM...

Opened in 1954, The Nairobi Hospital has excelled in medical expertise and services provision and has deservedly earned recognition throughout East Africa and beyond as an advanced diagnostic, treatment and referral centre. REF: TNH/HRD/MISD/12/2023 SUMMARY Reporting to the Head of ICT, the successful candidate will be responsible for managing the delivery of consistently high-quality IT services...

At Sidian Bank, we recognize the significant accountability and inherent risks that an entrepreneur takes to make his ideas and dreams a reality. It is for this reason that our mission is to empower entrepreneurs to create wealth through provision of transformational financial solutions that meet entrepreneurs needs and facilitate growth through convenience and choice. JOB PURPOSE Reporting to th...