itil service manager jobs

Description :Job Title - ICT Manager Service Management Kenya & UgandaDepartment - Digital and Technology or ICTLevel - Mid - Level ManagementAbout the FunctionDiageo Digital & Technology (DT) is a multi-functional, digital delivery function established to liberate and equip markets to deliver the Diageo's Strategic Priorities. This is achieved through:Putting our customers at the heart of delive...

Madison Group Limited operates through two insurance subsidiaries in Life and General Businesses and an Investment management subsidiary, all based at the Group Headquarters in Upper Hill, Madison House, Nairobi. Key Responsibilities Reporting to the Group ICT Manager, the ICT Service Desk Analyst will be responsible for the following tasks; Provide first-line technical support and troubleshootin...

Diageo is the world s leading premium drinks company, a business built on the principles and foundations laid by the giants of our industry. About the role Financial Financial responsibility for managing and supporting the following to agreed scope, timescales and budgets: Working with the central D&T Finance team to ensure oversight and coordination of the market D&T budget AOP (annual operating...

Absa Bank Limited (Absa) is a wholly owned subsidiary of Barclays Africa Group Limited. Absa offers personal and business banking, credit cards, corporate and investment banking, wealth and investment management as well as bancassurance. Job Summary To provide specialist advise and support related to applications analysis or services, in order to meet client needs, through the execution of predef...

IT Jobs In Kenya. Description This exciting, fast paced internal facing role requires an excellent customer-oriented communicator with an ability to use their own initiative and to work as a team or independently. The successful candidate will join the Global IT Service Delivery Team, part of the CloudFactory s Global IT Team. This team provides IT support services to all end users across the glo...

Job SummaryTo provide specialist advise and support related to applications analysis or services, in order to meet client needs, through the execution of predefined objectives as per agreed standard operating procedures (SOPs). Selecting this role has a compensation & benefit impact in Kenya. Please contact Reward for details.Job DescriptionKey accountabilitiesService (Application) Availability 2...

We are looking to recruit a Network Operations Center Team Leader who will be responsible for the supervision of all first-level active and passive on-site and off-site technical support for all JTL infrastructure, including fibre backbone, FTTx, LTE mobile network, inside and outside plant infrastructure, among others. Network Operations Center (Noc) Team Lead Job Responsibilities Team Managemen...

Are you looking for an employer who promotes individual excellence and mutual respect in a team-driven culture with a key focus on social empowerment? The Co-operative Bank of Kenya, The Kingdom Bank is the place for those looking to new horizons. To support business growth, the Bank is looking for a talented and highly motivated individual to be part of our ICT team supporting Card systems and a...

Crystal Recruit is a boutique recruitment firm that specializes in matching the right talent to the right job opportunities across Africa. We go out of our way to find that missing person for your business puzzle Summary Our client in IT industry is looking for a Senior Client Service Consultant to Provide on-site support to clients and resolve any issues in the client s IT environment. Roles Set...

Are you looking for an employer who promotes individual excellence and mutual respect in a team-driven culture with a key focus on social empowerment? The Co-operative Bank of Kenya, The Kingdom Bank is the place for those looking to new horizons. To support business growth, the Bank is looking for a talented and highly motivated individual to be part of our ICT team supporting Digital & E Channe...

Description :Job Title - D&T Technology Engagement Lead Kenya & UgandaDepartment - Digital and Technology (IT)Level - Mid - Level ManagementAbout the FunctionDiageo Digital & Technology (DT) is a multi-functional, digital delivery function established to liberate and equip markets to deliver the Diageo's Strategic Priorities. This is achieved through:Putting our customers at the heart of delivery...

Diageo is the world s leading premium drinks company, a business built on the principles and foundations laid by the giants of our industry. About the role Financial Financial responsibility for managing and supporting the following to agreed scope, timescales and budgets: Working with the central D&T Finance team to ensure oversight and coordination of the market D&T budget AOP (annual operating...

JOB PURPOSE Reporting to the Head of IT, the Client Service Manager oversees several key functions within the IT department that enable the delivery of a high-quality service to end users, and to ensure service support and service delivery processes are in place to meet business needs and champion the IT service culture within the bank. This position is a stakeholder facing role that requires est...

REF: TNH/HRD/MISD/12/2023 Reporting to the Head of ICT, the successful candidate will be responsible for managing the delivery of consistently high-quality IT services in the Hospital and ensuring proper functioning of all production job streams, operating system environments, hardware platforms, and peripherals as well as monitor systems and peripherals and may participate in production job stre...

Description This exciting, fast paced internal facing role requires an excellent customer-oriented communicator with an ability to use their own initiative and to work as a team or independently. The successful candidate will join the Global IT Service Delivery Team, part of the CloudFactory's Global IT Team. This team provides IT support services to all end users across the globe. This role offe...

(REF. KEMSA/HRA/AICTM/HR/6/2024) LOCATION: The successful candidate will be deployed in the ICT Department, supporting the ICT Manager. PURPOSE STATEMENT: Reporting to the ICT Manager, the Assistant ICT Manager will be charged with the responsibility of deputizing and supporting the Department on implementation of the ICT strategy. PRINCIPAL ACCOUNTABILITIES: The jobholder will have the following...

Working at NTT The Client Project Manager leads and directs concurrent client projects classified as standard or complex. The primary responsibility of Client Project Managers will be to interface with all project stakeholders to take projects from original concept through to final implementation, including handing over to Operations (whether internal to NTT or into the client's support operation...

Roles & Responsibilities: Formulate and Execute HRMIS Business Requirements: Collaborate in the formulation and execution of HRMIS business and user requirements, projects, project plans, requests for proposals, and scoping for system analysis and design. Technical Support:Work closely with the IT Service Delivery Department to facilitate and provide technical support to HRMIS users, including em...

Description CloudFactory is a global leader in combining people and technology to provide a cloud workforce solution for machine learning and core business data processing. We are scaling up and growing fast, with $78 million in venture capital investment and offices on four continents. We're looking for talented people to join us on our mission as we earn, learn, and serve our way to becoming le...

JOB PURPOSE IT Service Desk function acts as a single point of contact between IT department and the business units for all incidents, service requests, change notifications and any other necessary communications. The Service Desk Analyst will report to the Client Services Manager IT, and will work closely with other members of the IT department to support all end users (Head Office Staff and bra...

Kenya Medical Supplies Authority (KEMSA) is a state corporation under the Ministry of Health established under the KEMSA Act 2013 whose mandate is: Procure, warehouse and distribute drugs and medical supplies for prescribed public health programs, the national strategic stock reserve, prescribed essential health packages and national referral hospitals Establish a network of storage, packaging an...

Job Summary: Under general direction, manages team members within the Technology department. This position is responsible for overseeing and managing GA systems and IT operational activities. The IT Operations Manager will oversee the strategic planning, procurement, implementation, security, protocols, and management of Information Technology solutions in use by GA and the IT operational activit...

CloudFactory is a global leader in combining people and technology to provide a cloud workforce solution for machine learning and core business data processing. We are scaling up and growing fast, with $78 million in venture capital investment and offices on four continents. We're looking for talented people to join us on our mission as we earn, learn, and serve our way to becoming leaders worth ...

CloudFactory is a global leader in combining people and technology to provide a cloud workforce solution for machine learning and core business data processing. We are scaling up and growing fast, with $78 million in venture capital investment and offices on four continents. We're looking for talented people to join us on our mission as we earn, learn, and serve our way to becoming leaders worth ...