Customer Service Team Manager jobs

Job Ref. No: JLIL 219Role PurposeThe role holder will be responsible for cultivating, maintaining, and expanding Bancassurance relationships to drive revenue growth through exemplary customer service. The role focuses on meeting retention targets, increasing portfolio profitability, and expanding the portfolio through benefits upselling, proper loading, and claims control.Main ResponsibilitiesStr...

Schneider Electric is the global specialist in energy management and automation. With revenues of â 26.6 billion in FY2015, our 185,000 employees serve customers in over 100 countries, helping them to manage their energy and process in ways that are safe, reliable, efficient and sustainable. Duties & Responsibilities Preferred & backup agents for Top Customers in East Africa. Be the single point ...

The new NCBA has harnessed the power of both NIC and CBA to create a bank that brings together the best of both worlds from cutting edge mobile banking to good old-fashioned relationship management; from scalable business banking to financial services that grow as your business does; from best-in-class choice of products to investment solutions tailored to your specific needs. JOB PURPOSE STATEME...

JOB SUMMARY: The overall responsibility for the Branch Manager is to oversee business development and operations of the Branch while ensuring staff engagement, customer satisfaction, profitability and growth in line with the Bank's strategy. KEY RESPONSIBILITIES: Business Acquisition - 60% To implement the Bank's business development strategy at branch level including growth in customer base with...

Dorbe-Leit Consulting Limited is a consulting practice providing transformational human resource management based services. We become involved with our clients in their transformation, providing services that are value-adding and measurable in their contribution to our clients success. About Job Customer Experience Officers are required to: Have a direct day to day interaction with customers Proa...

Jubilee Insurance was established in August 1937, as the first locally incorporated Insurance Company based in Mombasa in 1937. Jubilee Insurance has spread its sphere of influence throughout the region to become the largest Composite insurer in East Africa, handling Life, Pensions, general and Medical insurance. Job Ref. No: JLIL 219 Role Purpose The role holder will be responsible for cultivati...

The brand's commitment to its customers includes offering an exhilarating and enhanced driving experience, racy design, and uncompromised quality. These qualities add to the excitement of driving each and every PEUGEOT. We are looking for a self-motivated and proactive individual who is highly devoted to driving business growth. This position requires a strong emphasis on business development, wi...

GivePower s mission is to electrify the world with clean energy and provide greater health, economic and educational opportunities. We are a social enterprise that serves low income communities with critical services at an affordable price. Job Summary As a GivePower Branch Manager you will be responsible for overseeing the daily operations of the branch including managing staff, ensuring custome...

Location: Kenya Our client, a leading automotive manufacturer in Electric 2&3 Wheelers offering continued renewable energy technology solutions through excellent customer service is seeking to recruit a Store Manager. JOB PURPOSE As a Store Manager, you will be responsible for strategically planning and managing logistics, warehouse operations, transportation, and customer service within the inve...

JOB PURPOSEAs a Store Manager, you will be responsible for strategically planning and managing logistics, warehouse operations, transportation, and customer service within the inventory team. You will oversee the full order cycle, including liaising with suppliers, manufacturers, retailers, and consumers, to ensure efficient and effective inventory management.KEY DUTIES AND RESPONSIBILITIESStrate...

Hotel job vacancies in Kenya. Location: Machakos, Salary: 50K, Our client who is in the Hospitality Industry is seeking a vibrant, aggressive, pro-active Restaurant Supervisor responsible for providing overall leadership to a Restaurant team as well as supervisory services so as to ensure optimal efficiency of the Restaurant operations. Read>>How To Write A CV In Kenya 5 Tips for Success Key Resp...

Operations & Service Delivery Manager.As an Operations and Service Delivery Manager the role involves overseeing both operational functions and service delivery to ensure seamless operations and exceptional customer experience. Key Responsibilities.Operational Management:Supervise day-to-day operational activities, including transaction processing, account management, and administrative tasks.Dev...

Business Acquisition - 60%To implement the Bank's business development strategy at branch level including growth in customer base with concurrent growth in branch liabilities, assets, products per customer.To formulate and implement branch business plans, forecasts, pipelines and budgets and ensure their control and periodic reviews.To support marketing initiatives, monitor and provide regular fe...

Absa Bank Limited (Absa) is a wholly owned subsidiary of Barclays Africa Group Limited. Absa offers personal and business banking, credit cards, corporate and investment banking, wealth and investment management as well as bancassurance. Job Summary This role is responsible for developing, implementing, and executing strategic marketing plans and programmes, to meet the brand and business objecti...

Absa Bank Limited (Absa) is a wholly owned subsidiary of Barclays Africa Group Limited. Absa offers personal and business banking, credit cards, corporate and investment banking, wealth and investment management as well as bancassurance.Job Summary This role is responsible for developing, implementing, and executing strategic marketing plans and programmes, to meet the brand and business objectiv...

Tetra Pak†is one of three companies in the Tetra Laval Group a private group that started in Sweden. The other two companies are DeLaval and Sidel. Tetra Laval is headquartered in Switzerland.†Together with our customers we make food safe and available, everywhere Summary Tetra Pak East Africa has an exciting opportunity for an experienced Customer Service Representative who will drive order ...

Flexi Personnel Ltd is a HR Company that was founded in 2008. It is currently the fastest growing HR firm in Kenya offering a wide range of services including Headhunting and Executive selection, Outsourced Labor management, HR Outsourcing, Outsourced Payroll Management, HR consultancy, Psychometric Assessments and Expatriate Services and relocation support. What makes us a unique Recruitment and...

Customer service representative job. Tetra Pak East Africa has an exciting opportunity for an experienced Customer Service Representative who will drive order Management and design handling operational performance within a assigned portfolio of customers and work on a continuous improvement approach towards process improvement opportunities. The successful candidate will be based in Nairobi, Keny...

Key Responsibilities.Operational Management:Supervise day-to-day operational activities, including transaction processing, account management, and administrative tasks.Develop and implement operational policies, procedures, and controls to ensure efficiency, accuracy, and compliance with regulations.Monitor operational performance metrics and implement improvements to optimize processes and enhan...

Job Purpose : Responsible for managing the relationship between the company and Retailer at site level, ensuring consistent delivery of the Vivo Energy Customer Commitment Principal Accountabilities : A. Customers 1. Ensure consistent delivery of Customer Commitment by managing Territory Manager Sites when the TM is away from their workstation. B. People 1. Identify gaps to Retailer competencies ...

THE ROLE IS TO LEAD PRODUCT MANAGEMENT IN AFRICAWe are looking for an experienced Product Manager based in Nairobi, Kenya. The successful candidate needs to be passionate about building & growing products for the unbanked segment of the population. Overview of the role:Relationship Management with Partners Product Benchmarks & Research Product Definition of Product Specification with partners Pro...

Description Working closely with the Regional Business Growth & Development Manager and Senior Management, manages the branch and offers leadership to staff in formulation and implementation of business growth and development strategies at branch level. The job holder is expected to aggressively drive the branch growth and profitability targets by identifying, developing and maintaining profitabl...

Job DescriptionWorking closely with the Regional Business Growth & Development Manager and Senior Management, manages the branch and offers leadership to staff in formulation and implementation of business growth and development strategies at branch level.The job holder is expected to aggressively drive the branch growth and profitability targets by identifying, developing and maintaining profita...

SBM Bank Kenya is a leading and trusted financial institution with an international footprint, headquartered in Mauritius and positioned to offer an unprecedented banking experience in Kenya to niche Retail, SME and corporate clients JOB SUMMARY: The overall responsibility for the Branch Manager is to oversee business development and operations of the Branch while ensuring staff engagement, custo...