customer experience executive jobs

PURPOSE:To generate revenue for CIC Subsidiaries, maintain a productive and efficient salesforce, support all market and business development engagements. Build and sustain strong stakeholders' value through internal operational and external fora participation and promotion of CIC's values with robust and efficient customer focus.PRIMARY RESPONSIBILITIES:Generate revenue in the Region across all ...

The role entails serving as an in house sales person whose responsibility would be to win new business for the organization through producing and managing commercially responsive quotes to clients and partners.Your Tasks and Responsibilities;Responsible for on and off network sales engaging and maintaining profitable partnerships with potential and existing clients.Achievement of set revenue targ...

SmartApplications International is a leading ICT solutions provider delivering a wide range of world class technological solutions. Fondly known as Smart within the industry, the company was founded to provide innovative, secure and high-tech solution in Africa and beyond. Staying ahead through constant research and innovation Job Purpose The Customer Experience Executive is responsible for drivi...

CIC Insurance Group Limited, commonly referred to as CIC Group, is an insurance and investment group that operates mainly in Kenya, Uganda, South Sudan and Malawi PURPOSE: To generate revenue for CIC Subsidiaries, maintain a productive and efficient salesforce, support all market and business development engagements. Build and sustain strong stakeholders value through internal operational and ext...

Support to develop and administer field sales plans and processes to achieve revenue growth, enhance customer retention and acquisition, and increase lead conversion for a defined geographic region, product line or market segment in line with business strategy, financial objectives, Group guidelines and policies. Key tasks Support administration of field sales plans and processes to achieve sales...

Job SummaryThe ideal candidate will be responsible for driving sales growth, establishing strong client relationships, and ensuring the success of our healthcare training and services within the health sector.The ideal candidate should have a strong background in Sales & Business Development, Excellent Communication Skills, and a proven track record in building successful relationships with organ...

Job SummaryThe ideal candidate will be responsible for driving sales growth, establishing strong client relationships, and ensuring the success of our healthcare training and services within the health sector.The ideal candidate should have a strong background in Sales & Business Development, Excellent Communication Skills, and a proven track record in building successful relationships with organ...

Responsibilities:Identify and Pursue New Business Opportunities:Conduct market research to identify potential business opportunities and market trends.Develop and implement effective strategies to attract new clients and corporate accounts.Client Relationship Management:Cultivate and maintain strong relationships with existing clients, corporate partners, and key stakeholders.Act as the main poin...

Smart Applications International is a leading ICT solutions provider delivering a wide range of world-class technological solutions. Fondly known as Smart within the industry, the company was founded to provide innovative, secure, and high-tech solutions in Africa and beyond. Staying ahead through constant research and innovation. Job Purpose The Customer Experience Executive is responsible for d...

Indepth Research Services (IRES) is an international training and consultancy organization with its head office in Nairobi, Kenya. IRES offers a comprehensive portfolio of technical training and education services designed for individuals, and organizations working in the agriculture; climate change and environment; disaster management; education; food and nutrition; health; humanitarian relief; ...

Interactive Resource Management LTD; we are a Human Resource management consulting firm that offers deep industry knowledge with specialized expertise in HR Services. Summary The role entails serving as an in house sales person whose responsibility would be to win new business for the organization through producing and managing commercially responsive quotes to clients and partners. Your Tasks an...

Location: Tala Road, Runda Off, Kiambu Road. Job type: Fulltime Indepth Research Institute (IRES) is a global training and professional services firm that partners with organizations to enhance productivity, performance, sustainability and overall success. Job Summary The ideal candidate will be responsible for driving sales growth, establishing strong client relationships, and ensuring the succe...

MNC Consulting Group Limited services include but not limited to; Accountancy, Audit & Assurance, HR Development, Financial & Investment Advisory, Taxation, Mngmt Consulting. Responsibilities: Identify and Pursue New Business Opportunities: Conduct market research to identify potential business opportunities and market trends. Develop and implement effective strategies to attract new clients and ...

Support to develop and administer field sales plans and processes to achieve revenue growth, enhance customer retention and acquisition, and increase lead conversion for a defined geographic region, product line or market segment in line with business strategy, financial objectives, Group guidelines and policies.Key tasksSkillsSupport administration of field sales plans and processes to achieve s...

PURPOSE: To provide general customer service in respect to medical business customers. PRIMARY RESPONSIBILITIES: Receive and respond to Medical emergency lines and ensure 24 hour coverage. Resolve customers communication through electronic and physical channels (Emails and walk in clients). Issuance of both in and outpatient approvals for admissible requests for insured members. Communication to ...

JOB TITLE: FRONT OFFICE EXECUTIVE About This Job: Q-Sourcing Limited trading as Q-Sourcing Servtec is a manpower management solutions firm operating in the East African Region in the countries of Uganda, Kenya, Tanzania, Rwanda, and South Sudan. On behalf of our client, we are looking for a competent , skilled, and experienced front office executive to work in Nairobi. Job summary : The front off...

Location: Kenya Our client, in the Tourism industry in the region managing hotels, camps and lodges , is seeking to recruit a Chief Executive Officer . Job Purpose The CEO will be responsible for providing strategic direction, fostering innovation, and driving growth while maintaining a strong focus on customer satisfaction and industry leadership. This role requires exceptional leadership skills...

Support administration of field sales plans and processes to achieve sales objectives and revenue growth for a defined geographic region, product line or market segment Seek opportunities for increased and profitable sales on new and existing accounts Identify and contact prospective customers, assess customer needs and match with own products/ service/ alternative products/ services Put up sales...

ResponsibilitiesGreet and welcome guests at the hotel.Answer questions and address customer complaintsAnswer all incoming calls and redirect them or keep messages.Check, sort and forward emails.Monitor office supplies and place orders when necessaryKeep updated records and filesMarket and Sell hotel services via social media and other marketing channels.RequirementsAt least a diploma in business ...

Job Purpose: Growth of IFA business to meet set annual premium targets. Key responsibilities: Secure new GI business through intermediaries. Retain existing GI business as per set objectives. Maintain excellent customer service to intermediaries and clients. Service existing business and resolve customer complaints. Follow up on renewals for general insurance business. Forward proposal forms to u...

Manage and grow existing Corporate and Trade accounts.Prospect for new corporate contracted business.Engage Trade market handling Government of Ghana Departments and Ministries for contractingManage and sustain high yields from Travel Agents.Develop profitable relationships with a portfolio of travel trade suppliers to secure long-term business e.g., with Trade/Corporates/Government partners.Mobi...

Our vision is to be The Logistics Company for the World. Our mission Excellence. Simply Delivered. is our guiding light. Our Strategy 2020: Focus. Connect. Grow. is our roadmap to the future. We connect people and improve their lives Summary Support to develop and administer field sales plans and processes to achieve revenue growth, enhance customer retention and acquisition, and increase lead co...

Job Purpose:Growth of IFA business to meet set annual premium targets.Key responsibilities:Secure new GI business through intermediaries.Retain existing GI business as per set objectives.Maintain excellent customer service to intermediaries and clients.Service existing business and resolve customer complaints.Follow up on renewals for general insurance business.Forward proposal forms to underwrit...

Job PurposeThe CEO will be responsible for providing strategic direction, fostering innovation, and driving growth while maintaining a strong focus on customer satisfaction and industry leadership. This role requires exceptional leadership skills, business acumen, and a deep understanding of the tourism sector.Key Responsibilities:Strategic Leadership: Develop and execute the company's strategic ...