Customer Care Executive jobs in Nairobi

Job Summary: The purpose of the Officer, Customer Experience role is to handle first line SBM Bank services including, answer inbound phone calls, emails, live chat, WhatsApp, social media, and any other interactions, with effective customer service, utmost level of consistency and quality to all customers. Key Responsibilities: Customer Care 65% To respond in a friendly, supportive helpful and t...

Savannah Informatics is a Kenyan e-health software company founded by clinicians and finance specialists to deliver interoperable, connected solutions for healthcare facilities, organizations, and regions. Our vision is to enable a better healthcare future for Kenya through the pioneering use of information technology and knowledge creation. We are a company with great ideas and employees. Workin...

RESPONSIBILITIES This is an individual contributor role with responsibility to Acquire New to Bank Priority Qualified Clients via leads sourced from Professionals, Employee Banking, Business and CCIB Banking ecosystems Responsible to actively engage with the NTB clients during the first 3 months to activate and get the client transacting, set up and educate clients on alternate remote channels us...

The position is based in Nairobi. Your key accountabilities will be: Liaise with stakeholders, understand business needs, challenges, and opportunities, and propose CRM solutions. Work according to Business Ethics procedures, local law, NN way and NN policies & guidelines. Acts as focal point of contact for IQVIA. Collaborate with the Commercial IT organization to monitor and report progress on I...

Are you looking for an opportunity to be part of strategic decision-making and shape the future of our innovative pharmaceutical company? Are you ready for an exciting and challenging Commercial Effectiveness role to drive implementation of solutions and change business context? Then you could be our new Commercial Effectiveness Manager. Apply today and join us for a life-changing career. The pos...

Are you looking for an opportunity to be part of strategic decision-making and shape the future of our innovative pharmaceutical company? Are you ready for an exciting and challenging Commercial Effectiveness role to drive implementation of solutions and change business context? Then you could be our new Commercial Effectiveness Manager. Apply today and join us for a life-changing career. The pos...

At Novo Nordisk, we are driving change to defeat diabetes and other serious chronic conditions. Novo Nordisk is a global healthcare company with more than 90 years of innovation and leadership in diabetes care. The position As our new Commercial Effectiveness Manager, you will lead the development of the Commercial Effectiveness strategic plan for Middle Africa Affiliate. You will drive implement...

Jubilee Insurance was established in August 1937, as the first locally incorporated Insurance Company based in Mombasa in 1937. Jubilee Insurance has spread its sphere of influence throughout the region to become the largest Composite insurer in East Africa, handling Life, Pensions, general and Medical insurance.Job Ref. No: JHIL104 Role Purpose The job holder will be responsible for attending to...

Do you have experience engaging human capital teams and building strong commercial relationships? Does the idea of engaging top HR Professionals and Corporate Executives sound exciting? BrighterMonday Kenya is looking for exceptional Business Development Professionals to join our growing team! Our Vision Africa's solution to bridging the talent gap. Job Mission You shall be responsible for making...

We are PZ Cussons. Our purpose is For everyone, for life, for good.Sustainability and the wellbeing of people, families and communities everywhere are at the heart of everything that we do.Since our founding in 1884, we have been creating products to delight, care for and nourish consumers. Across our core categories of Hygiene, Baby and Beauty, our trusted and well-loved brands include Carex, Cu...

Kempinski Hotels S.A. is Europe s oldest luxury hotel group. The group now has its head office in Geneva but was founded in Berlin in 1897 as the Hotelbetriebs-Aktiengesellschaft . Summary Plan, organize, control and direct the work of employees responsible for the preparation and presentation of a broad array of cakes, pastries, desserts, petits fours and breads which meet customer expectations....

One HR information system to manage your employees entire employment lifecycle. Build an incredible workplace and grow your business with our all-in-one platform. Job Summary: Results-driven Sales Executive with a proven track record of exceeding targets and cultivating strong client relationships. Skilled in identifying opportunities, negotiating deals, and closing sales. A dynamic communicator ...

One HR information system to manage your employees entire employment lifecycle. Build an incredible workplace and grow your business with our all-in-one platform. Job Summary: Experienced Senior Commercial Executive adept at driving revenue growth through strategic business development, client relationship management, and effective negotiation. Proven track record of maximizing profitability and ...

Overview In this challenging role of a Sales & Marketing Officer, the primary role & responsibility is to develop sales and marketing plans to attract and promote (both internally and externally) Tradewinds Aviation & Tradewinds Training services and products to the local & regional markets. Working closely with stakeholders at both entities, the officer in this position will be responsible for t...

Summit Recruitment & Search was established in 2009 to address the recruitment, mass recruitment, executive search, outsourcing and training needs of companies based in Kenya or wanting to enter the Kenyan, East African, South African and African market. Key Responsibilities: Communicate and drive the Company s vision, values, and culture. Develop and implement effective policies with the Board o...

Frank Management Consult Ltd is an international management consulting agency. We work with major companies, raising their performance, driving their strategies and enhancing their productivity. Reports to: HR & Admin Manager Job Brief: Assists the assigned Executive with a variety of day-to-day tasks in order to enable the Executive commit sufficient time to more demanding responsibilities. Duti...

About Elewa Elewa is an education innovation organization, with activities across the education & training, software/cloud development, and venture studio industries. "Elewa" is Swahili for "To understand." Elewa believes everyone deserves the education/training and opportunity to reach his/her full potential in life. Elewa contributes to the attainment of its vision through its three main activi...

Summit Recruitment and Search Africa is a leading Recruitment and Executive Search agency head quartered in Kenya providing outstanding talent to a wide range of companies and NGO's in various business sectors across Africa.Our client a well-established charitable organization in Kenya, providing critical support to children and adults living with cancer is seeking to recruit a CEO. He/she will b...

Description AAR Hospital's mission is to deliver an unparalleled patient experience through a customer-centered approach that leverages on innovation and an engaged workforce. The hospital is a 140-bed general hospital with an outpatient facility that has been purposefully separated from the urgent care unit. The urgent care unit is designed to receive patients who are in critical condition and n...

ROLE SUMMARY The Meetings, External Engagements, & Travel (MEET) In-Market Service Ambassador Manager will be responsible for serving as the POC for event preparation and walkthroughs, post-event feedback and analysis, and on-site event day support in Africa. This role will also provide live support as needed and assist with promoting MPA accountability. Finally, this role will serve as the first...

Summit Recruitment & Search was established in 2009 to address the recruitment, mass recruitment, executive search, outsourcing and training needs of companies based in Kenya or wanting to enter the Kenyan, East African, South African and African market. We have a leading proven track record in our field in South Africa, Uganda, Ethiopia, Tanzania, Rwanda, Nigeria, Zambia, Ghana and many other Af...

ADVERT REF AC/12/275/23 - 1 POST Salary and benefits Basic Salary: Kshs 209,694 - 283,087 House Allowances: Kshs 73,715 All other allowances and benefits will be as provided in the terms of service applicable to respective job grades or as determined by Council from time to time For Appointment to this grade, the applicant must have: Academic and professional: Have a relevant Bachelor's Degree in...

ADVERT REF AC/12/293/23 1 POST Salary and benefits: Basic Salary: Kshs 162,303-228,848 House Allowances: Kshs 66,344 All other allowances and benefits will be as provided in the terms of service applicable to respective job grades or as determined by Council from time to time For Appointment to this grade, the applicant must have: Academic and professional: Bachelors degree in Administration, Man...

To manage sales and marketing function. To develop and implement sales and marketing strategies. To obtain and respond to feedback from Health Care personnel involved in drug management across various Counties within his/her region; NGO's; FBO's; Institutions on product requirements/performances and service levels. Ensure the sales force is properly trained on Policy and Procedures, Selling Techn...