Job SummaryTo plan, manage and monitor the implementation of customer service activities and processes in order to deliver on approved operational plans in an effective and efficient manner.Job Purpose:To manage and sustain a relationship with Business Banking customers, building long-term relationships founded on efficient and reliable support for their business. This is achieved particularly th...
Absa Bank Limited (Absa) is a wholly owned subsidiary of Barclays Africa Group Limited. Absa offers personal and business banking, credit cards, corporate and investment banking, wealth and investment management as well as bancassurance. Job Summary To plan, manage and monitor the implementation of customer service activities and processes in order to deliver on approved operational plans in an e...
Housing Finance Company of Kenya was incorporated as the premier mortgage Finance Institution in Kenya licensed under the Banking Act with the CDC and the GoK owning 60% and 40% respectively. Principle Accountabilities Achieve growth of the branch asset and liability book to ensure the growth of the branch and increase profits. Oversee the operations of the branch to ensure compliance with laid d...
Description The Unit Manger will oversee a unit where he/she will majorly be responsible for attracting, recruiting, and retaining sales agents so as to deliver the set insurance sales revenue targets. The role is on contractual basis and reports to the regional Branch/Sales Manager.1. KEY TASKS AND RESPONSIBILITIESDelivery of business plan targets including Revenue, Persistency and Business MixR...
The Unit Manger will oversee a unit where he/she will majorly be responsible for attracting, recruiting, and retaining sales agents so as to deliver the set insurance sales revenue targets. The role is on contractual basis and reports to the regional Branch/Sales Manager.KEY TASKS AND RESPONSIBILITIESDelivery of business plan targets including Revenue, Persistency and Business MixRecruitment and ...
Job Summary Card product invention and innovation Card product revenue and cost optimization Driving the best CX for customers by ensuring the product has the best capabilities and features. Engagement of schemes, processors, MNOs, payment gateways and Fintech s to drive product development and enhance product user experience. Product development and innovation to drive new revenue streams and su...
Job SummaryCard product invention and innovationCard product revenue and cost optimizationDriving the best CX for customers by ensuring the product has the best capabilities and features.Engagement of schemes, processors, MNOs, payment gateways and Fintech's to drive product development and enhance product user experience.Product development and innovation to drive new revenue streams and sustain...
Job DescriptionThe Unit Manger will oversee a unit where he/she will majorly be responsible for attracting, recruiting, and retaining sales agents so as to deliver the set insurance sales revenue targets. The role is on contractual basis and reports to the regional Branch/Sales Manager.KEY TASKS AND RESPONSIBILITIESDelivery of business plan targets including Revenue, Persistency and Business MixR...
At Sidian Bank, we recognize the significant accountability and inherent risks that an entrepreneur takes to make his ideas and dreams a reality. It is for this reason that our mission is to empower entrepreneurs to create wealth through provision of transformational financial solutions that meet entrepreneurs needs and facilitate growth through convenience and choice. JOB PURPOSE The jobholder i...
Equity Bank Limited (The Bank ) is incorporated, registered under the Kenyan Companies Act Cap 486 and domiciled in Kenya. The address of the Bank s registered office is 9th Floor, Equity Centre, P.O. Box 75104 00200 Nairobi. Job Purpose: Reporting to the Group Business Process Innovation with the responsibility to oversee the implementation and roll-out of the Business Process Innovation Solutio...
At Sidian Bank, we recognize the significant accountability and inherent risks that an entrepreneur takes to make his ideas and dreams a reality. It is for this reason that our mission is to empower entrepreneurs to create wealth through provision of transformational financial solutions that meet entrepreneurs needs and facilitate growth through convenience and choice. JOB PURPOSE The jobholder i...
At Sidian Bank, we recognize the significant accountability and inherent risks that an entrepreneur takes to make his ideas and dreams a reality. It is for this reason that our mission is to empower entrepreneurs to create wealth through provision of transformational financial solutions that meet entrepreneurs needs and facilitate growth through convenience and choice. JOB PURPOSE The jobholder i...
At Sidian Bank, we recognize the significant accountability and inherent risks that an entrepreneur takes to make his ideas and dreams a reality. It is for this reason that our mission is to empower entrepreneurs to create wealth through provision of transformational financial solutions that meet entrepreneurs needs and facilitate growth through convenience and choice. JOB PURPOSE The jobholder i...
At Sidian Bank, we recognize the significant accountability and inherent risks that an entrepreneur takes to make his ideas and dreams a reality. It is for this reason that our mission is to empower entrepreneurs to create wealth through provision of transformational financial solutions that meet entrepreneurs needs and facilitate growth through convenience and choice. JOB PURPOSE The jobholder i...
Old Mutual Kenya is based in Nairobi and is part of a larger group that offers solutions in long-term savings, asset management and investment. We offer solutions to individuals and corporates underpinned by our core values which are: Respect, Integrity, Accountability and Pushing beyond boundaries. Summary The Unit Manger will oversee a unit where he/she will majorly be responsible for attractin...
I&M Bank is a wholly owned subsidiary of I&M Holdings Limited, a publicly quoted company at the Nairobi Securities Exchange (NSE). The bank possesses a rich heritage in banking. Job Summary Card product invention and innovation Card product revenue and cost optimization Driving the best CX for customers by ensuring the product has the best capabilities and features. Engagement of schemes, process...
Job Purpose:Reporting to the Group Business Process Innovation with the responsibility to oversee the implementation and roll-out of the Business Process Innovation Solutions across the Equity Group. The solutions include processes implemented via the Branch Service Hub, Process workflow solutions via Newgen and PowerApps. The main objective is to provide strategic guidance to the design, impleme...
Job Summary To be responsible for overseeing the smooth day-to-day operations at the branch, ensuring quality operations related to sales, approval, disbursement and collection of loans Job Details Critical Deliverables /Core Accountabilities and Responsibilities Formulates and aligns the branch business strategy to the Country's strategic plan. Responsible and accountable for the day-to-day runn...
KEY RESPONSIBILITIESBranch strategic input and planningBusiness Growth & DevelopmentMarketing & Brand ManagementRelationship Management & Customer experienceBranch OperationsPersonal Leadership & DevelopmentRisk & ComplianceMAIN RESPONSIBILTIES Branch Strategic input and planning:Contributes to the completion of the branch operational plan by preparing and implementing an individual business plan...
Job Purpose:To formulate and implement strategic initiatives to drive new business growth and increase market share. Monitor branch performance, manage portfolio risks, and ensure compliance with bank policies. Collaborate with various business functions to maximize cross-selling opportunities and enhance customer loyalty. Provide leadership, guidance, and training to build a high-performing team...
Job Purpose: To formulate and implement strategic initiatives to drive new business growth and increase market share. Monitor branch performance, manage portfolio risks, and ensure compliance with bank policies. Collaborate with various business functions to maximize cross-selling opportunities and enhance customer loyalty. Provide leadership, guidance, and training to build a high-performing tea...
JOB PURPOSEThe jobholder will Coordinate with the Head Branches in implementing and carrying out bank policy and procedures with respect to overall operations of the branch. The role is responsible for business development within the branch market to meet or exceed business development goals; development, coaching and discipline of staff to assure appropriate proper branch sales and customer serv...
Job DescriptionBUSINESS PERFORMANCEPut in place annually, an approved business plan document with complete information on customer segmentation, target names, products, services, revenues and profitability. Deliver set targets for deposits, risk assets and revenue and the effective management of customers. Target assigned customer segments within allocated time and call frequency to generate prof...
Letshego Kenya Limited (Letshego Kenya) provides financial services to small and micro-entrepreneurs, individuals and salaried employees in the public and private sector. Letshego Kenya is founded on, and continues to strive towards, the principle of finding the most effective way to implement microfinance in an African context Job Summary To be responsible for overseeing the smooth day-to-day op...