Customer service jobs with no experience in Nairobi

Shopit is a leading retailer of ICT Products in Kenya committed to becoming the most loved and trusted marketplace by offering superior shopping experience, rapid delivery, and stellar customer service. We bring the best in electronics, computers and more directly to you, from a company you can trust. We are unique in the world of retailing; a computer shop with the personal touch of your local r...

Shopit is a leading retailer of ICT Products in Kenya committed to becoming the most loved and trusted marketplace by offering superior shopping experience, rapid delivery, and stellar customer service. We bring the best in electronics, computers and more directly to you, from a company you can trust. Salary Range : KSh 30,000 KSh 50,000/month Job responsibilities Serve clients on all modes of en...

Job responsibilitiesServe clients on all modes of engagement i.e messages, calls, social media and face to face.Provide accurate, valid and complete information promptly to clients as their guide through the purchasing process.Initiate the fulfillment process upon payment and keep clients informed and engaged on the progress of their orders.Respond to all requests for quotation sent through all m...

Madison Investment Managers Limited is a member of the Madison Group and is a leading Investment Management Company in Kenya licensed by the Capital Markets Authority and the Retirement Benefits Authority. The Company is recruiting for the above position. The Customer Experience Officer position will be located at the Company s Head Office. The role reports to the Deputy Manager- Customer Experie...

Madison Group Limited is a locally owned financial services holding company that specializes in Insurance and wealth management services. The Group comprises of Madison Life Assurance Kenya Limited, Madison General Insurance Kenya Limited, and Madison Investment Managers Limited. Madison Life Assurance Kenya was originally incorporated under Kenyan Laws in 1988 as Madison Insurance Company Limite...

Key ResponsibilitiesReceiving and processing of client instructionsManaging the Company customer service email and telephone hot-lines.Registration of clients and Record managementHandling of walking in clients.Interacting with clients from all touch-points and providing solutions to their queries and complaints efficiently within the agreed TAT.Updating the management team on the frequent querie...

Our environment We are a young, agile company going after a large opportunity and we aim to be the best technology-enabled logistics company in Africa. We are trying and testing new things which means that our environment is ambitious and unpredictable. A dynamic nature is required of each team member. We expect each Senga member to be a key contributor to the company and to persistently aim for ...

Old Mutual Kenya is based in Nairobi and is part of a larger group that offers solutions in long-term savings, asset management and investment. We offer solutions to individuals and corporates underpinned by our core values which are: Respect, Integrity, Accountability and Pushing beyond boundaries.Job Description Enforce underwriting controls including on-barding, certificates, booking of busine...

Position Summary This role seeks an experienced professional to lead our team of UI/UX designers in researching, designing, and implementing digital products that are seamless, intuitive, and delightful to users. The UX Lead plays the strategic role of aligning product roadmaps with consumer/market needs, thereby, creating balanced and elegant product solutions amidst constraints in the product s...

Job Description Position Summary This role seeks an experienced professional to lead our team of UI/UX designers in researching, designing, and implementing digital products that are seamless, intuitive, and delightful to users. The UX Lead plays the strategic role of aligning product roadmaps with consumer/market needs, thereby, creating balanced and elegant product solutions amidst constraints ...

About the company Senga is a Nairobi-based technology-enabled logistics company that is transforming how goods are moved across Africa. Our environment We are a young, agile company going after a large opportunity and we aim to be the best technology-enabled logistics company in Africa. We are trying and testing new things which means that our environment is ambitious and unpredictable. A dynamic...

Our environmentWe are a young, agile company going after a large opportunity and we aim to be the best technology-enabled logistics company in Africa. We are trying and testing new things which means that our environment is ambitious and unpredictable. A dynamic nature is required of each team member. We expect each Senga member to be a key contributor to the company and to persistently aim for e...

ONE emerged from the legacy of three Japanese liner companies, who historically prided themselves on high level service quality and process excellence. These characteristics, which we highly cherish, are also the founding core principles of ONE. JOB PURPOSE Ensure high quality customer service by delivering targets, objectives and customer satisfaction. Pro-actively coordinate and manage our cust...

JOB PURPOSEEnsure high quality customer service by delivering targets, objectives and customer satisfaction. Pro-actively coordinate and manage our customer portfolio and build strong customer relationships within the import/export CS disciplines. Be an active participant in the continuous improvement of the department's daily functions and procedures.PRIMARY JOB RESPONSIBILITIESExecution of the ...

Our client who is in the business of offering eco-friendly upholstery cleaning solutions seeks to hire a highly organized, creative, aggressive and competent individual as a Customer Relationship Representative (Sales). The overall purpose of this role is to support business growth and development by assisting in prospecting, negotiating and closing new revenue streams for customers and promoting...

We are a comprehensive Human Capital Consultancy firm dedicated to helping organizations just like yours with their HR activities and work. We believe in creating productive and fruitful relationships with our clients by adding value to your business to ensure that you get the very best return on your Human Capital spend. Summary Our client who is in the business of offering eco-friendly upholste...

Job Description Customer Experience Officers are required to: Have a direct day to day interaction with customers Proactively call customers to check satisfaction level. Monitor issues raised from the proactive calls and ensure the issues are closed. Work with internal partners to obtain answers/solutions to clients' queries Act as the advocate and impetus for process improvements within the bank...

The Electronic Health Records Support Specialist provides technical product support to end users of the Planned Parenthood Great Plains electronic health records (EHR) system. The incumbent analyzes user data to identify training needs and partners with the internal training team to support curriculum and material updates. Essential Job Functions Analyzes organizational needs and defines function...

The new NCBA has harnessed the power of both NIC and CBA to create a bank that brings together the best of both worlds from cutting edge mobile banking to good old-fashioned relationship management; from scalable business banking to financial services that grow as your business does; from best-in-class choice of products to investment solutions tailored to your specific needs. Job Purpose Stateme...

Q-Sourcing Servtec Group is a global management consulting firm that helps people make significant improvements to their business performance and realize their most important career goals.Job Summary The job holder s primary role is to ensure unparalleled customer satisfaction. You will serve as the main point of contact for our customers, managing orders, addressing inquiries, and providing expe...

Job Purpose StatementThis is an ICT Analyst role whose purpose is to provide effective and efficient support and system administration to systems. This includes but not limited Mobile Banking, Internet Banking, Mobile Money Payment systems, Bill Payment Systems etc.Key Accountabilities (Duties and Responsibilities) % Weighting Perspective (to add up to 100%) OutputApplication Development (30%)Pro...

Job Purpose StatementThis is an ICT Analyst role whose purpose is to provide effective and efficient support and system administration to systems. This includes but not limited Mobile Banking, Internet Banking, Mobile Money Payment systems, Bill Payment Systems etc.Key Accountabilities (Duties and Responsibilities)% Weighting Perspective (to add up to 100%) OutputApplication Development (30%)Prov...

KPMG is a professional service company, being one of the Big Four auditors, along with Deloitte, EY and PwC. Seated in Amsterdam, the Netherlands, KPMG employs 174,000 people and has three lines of services: audit, tax, and advisory. Position Summary This role seeks an experienced professional to lead our team of UI/UX designers in researching, designing, and implementing digital products that ar...

Job SummaryThe job holder's primary role is to ensure unparalleled customer satisfaction. You will serve as the main point of contact for our customers, managing orders, addressing inquiries, and providing expert advice on our products and services. Your attention to detail, problem-solving skills, and in-depth knowledge of the industry will contribute to the overall success of our customer servi...