Customer Service Assistant jobs in Nairobi

About the Customer Success Assistant role The Customer Success Assistant will be involved in a proactive and client-focused approach, aiming to build long-term relationships and ensure clients feel supported throughout their insurance journey , responsible for handling questions, comments, and complaints regarding the Incourage platform. The successful candidate will be ideally required to start ...

Act as a single point of contact for phone calls and emails from users. The assistant listens, logs, and responds to customer inquiries, requests, and complaints.Recognize, document, and inform the supervisor regarding trends in external customer calls.Anticipate potential needs or problems of customers.Follow through on commitments made to customers.Make recommendations of alternate solutions if...

Job Purpose: This position is responsible for providing guidance and assistance to customers. Key Responsibilities/ Duties / Tasks: Operating the reception desk and maintaining a good ambience in the reception area; Operating the reception desk and issuing visitors passes; Responding to visitors queries and telephone inquiries; Guiding and directing visitors to designated offices and areas; Recor...

Duties & Responsibilities Act as a single point of contact for phone calls and emails from users. The assistant listens, logs, and responds to customer inquiries, requests, and complaints. Recognize, document, and inform the supervisor regarding trends in external customer calls. Anticipate potential needs or problems of customers. Follow through on commitments made to customers. Make recommendat...

OverviewOur Client is seeking for a highly organized and proactive individual to fulfill the role of Personal Assistant and Administrative Coordinator. The ideal candidate will be responsible for managing various personal errands, coordinating household activities, and providing administrative support at our gift store.Qualifications and RequirementsAt least KCSE Certificate or equivalentProven e...

Personal Assistant (Nairobi) Ital GLOBAL - We are a comprehensive Human Capital and Quality Management Consultancy firm dedicated to helping organizations just like yours with their HR and Quality Management requirements. We believe in creating productive and fruitful relationships with our clients by adding value to your business to ensure that you get the very best return on your Human Capital ...

Personal Assistant (Nairobi) Gross Pay : Ksh:20,000 Ital GLOBAL - We are a comprehensive Human Capital and Quality Management Consultancy firm dedicated to helping organizations just like yours with their HR and Quality Management requirements. We believe in creating productive and fruitful relationships with our clients by adding value to your business to ensure that you get the very best return...

We are a comprehensive Human Capital Consultancy firm dedicated to helping organizations just like yours with their HR activities and work Overview Our Client is seeking for a highly organized and proactive individual to fulfill the role of Personal Assistant and Administrative Coordinator. The ideal candidate will be responsible for managing various personal errands, coordinating household activ...

Gross Pay : Ksh .20,000.OverviewOur Client is seeking for a highly organized and proactive individual to fulfill the role of Personal Assistant and Administrative Coordinator. The ideal candidate will be responsible for managing various personal errands, coordinating household activities, and providing administrative support at our gift store.Qualifications and RequirementsAt least KCSE Certifica...

We are a comprehensive Human Capital Consultancy firm dedicated to helping organizations just like yours with their HR activities and work. We believe in creating productive and fruitful relationships with our clients by adding value to your business to ensure that you get the very best return on your Human Capital spend Gross Pay : Ksh .20,000. Overview Our Client is seeking for a highly organiz...

Duties & ResponsibilitiesAct as a single point of contact for phone calls and emails from users. The assistant listens, logs, and responds to customer inquiries, requests, and complaints.Recognize, document, and inform the supervisor regarding trends in external customer calls.Anticipate potential needs or problems of customers.Follow through on commitments made to customers.Make recommendations ...

Jambojet, a brand of Kenya Airways, is Kenya's first low-cost airline. Operating from Jomo Kenyatta International Airport in Nairobi, Jambojet has set to revolutionize the way you travel by opening up the skies for all to fly for less. We aim to provide affordable air travel because flying really is for everyone. What s more, Jambojet has a wide variety of value added services to ensure that you ...

We are a comprehensive Human Capital Consultancy firm dedicated to helping organizations just like yours with their HR activities and work. We believe in creating productive and fruitful relationships with our clients by adding value to your business to ensure that you get the very best return on your Human Capital spend. Our Human Capital solutions, advice and guidance are uniquely designed and ...

About the Business Development Assistant role The Business Development Assistant role focuses on expanding the company's reach, fostering partnerships, and driving growth opportunities through strategic decision-making and relationship management. The successful candidate will be ideally required to start ASAP. Duties and Responsibilities Identify and acquire potential Agency Leaders (AL). Effect...

Kenya Trade Network Agency (KENTRADE) is a state Agency under treasury that is mandated to facilitate cross border trade, Establish, manage and implement the Kenya National Electronic Single Window System (KNESWS). The overall objective of the National Electronic Single Window System Project is to facilitate international trade by reducing delays and lowering costs associated with clearance of go...

Purpose: To provide administrative and technical support to the branch, captive and independent intermediaries. To provide general customer service in respect to all lines of business for all CIC subsidiaries. Primary Responsibilities: Check compliance of agents with IRA regulations; Confirm compliance of the necessary regulatory business licenses; Provide input for the branch reports; Coordinate...

Admin jobs. Gross Salary: 70k 80k Our client is seeking to hire a Receptionist who will be the first point of contact, providing professional and friendly service to visitors and supporting the overall administrative activities of the office. This role is crucial in creating a welcoming environment and ensuring efficient communication and operations within the office. Responsibilities: Greet, ass...

Absa Bank Limited (Absa) is a wholly owned subsidiary of Barclays Africa Group Limited. Absa offers personal and business banking, credit cards, corporate and investment banking, wealth and investment management as well as bancassurance.Job Summary To provide specialist advice and support in relationship management, enabling the provision of sound claims assessment expertise. Selecting this role ...

Purpose of the Job Providing administrative support to the School and guiding optimal utilization of the resources and assets of the School of Communication. Requirements: Christian commitment and practice. Earned BA Degree in relevant areas (Preferably Business Administration, Commerce, Communication Project Planning and Management ) from an accredited University. At least two (2) years of relev...

Kilimall.co.ke is Kenya s largest online shopping mall. We launched in July 2014 and our mission is to become No.1 E-commerce platform in Africa. We serve a retail customer base that continues to grow exponentially, offering products that span various categories including Phones, Computers, Clothing, Shoes, Home Appliances, Books, healthcare, Baby Products, personal care and much more. Our range ...

Providing administrative support to the School of Communication.Requisitioning & ensuring safe custody and distribution of teaching and research material requirements for the School.Providing administrative support to the School Board and responsible for preparation and safe custody of meeting minutes and other School reports.Preparing reports on class size, workload, list of lecturers, and any o...

Procurement jobs in Nairobi. Company LIPTON Teas and Infusions Kenya PLC LIPTON Teas and Infusions is the world s largest tea business with a remarkable portfolio of over 30 world-class brands, including iconic names like Lipton, PG Tips, TAZO, Brooke Bond, and B-Corp certified Pukka and T2. Based in the Netherlands and operating in more than 100 countries, we pioneer innovative, premium and sust...

Purpose of the JobProviding administrative support to the School and guiding optimal utilization of the resources and assets of the School of Communication.Requirements:Christian commitment and practice. Earned BA Degree in relevant areas (Preferably Business Administration, Commerce, Communication Project Planning and Management ) from an accredited University. At least two (2) years of relevant...

Purpose:To provide administrative and technical support to the branch, captive and independent intermediaries.To provide general customer service in respect to all lines of business for all CIC subsidiaries.Primary Responsibilities:Check compliance of agents with IRA regulations;Confirm compliance of the necessary regulatory business licenses;Provide input for the branch reports;Coordinate day-to...