Customer Support Representative jobs in Nairobi

Influx provides Support as a Service for brands and tech companies. This includes an entire operation available on demand: agents, management, training, QA, data, and insights. Summary In this role, you will be answering customer questions for a range of internet companies around web development, and think on your feet, communicate clearly and effectively Duties Diagnose and solve customer proble...

They seek to hire a self-motivated and efficient Senior Sales RepresentativeResponsibilitiesIdentifies business opportunities by identifying prospects and evaluating their position in the industry; researching and analysing sales options.Builds and maintains relationships with key partners in assigned accounts/prospectsFacilitates customer relationships to ensure timely resolution of customer iss...

Job Description Key Responsibilities: Sales Support. Calls, visits, make presentations to existing and prospective customers. Maintain existing accounts, obtains orders, and establish new dealerships. Prepare work schedules to visit existing or potential sales outlets daily/weekly/monthly. Exhibit products and services to existing/potential customers and provide best solutions vs needs. e. Coordi...

Corporate Staffing Services is a leading recruitment agency in Kenya providing complete recruitment services. In the last ten years we have been partners to local and foreign businesses looking to hire Kenyan professionals. We have recruited for diverse clients in different sectors and industries. Summary They seek to hire a self-motivated and efficient Senior Sales Representative Responsibilitie...

Simba Corporation is an integrated business group headquartered in Nairobi, Kenya with controlling interests in such diversified fields as motor sales and service, hospitality, investment and financial services. Key Responsibilities: Sales Support. Calls, visits, make presentations to existing and prospective customers. Maintain existing accounts, obtains orders, and establish new dealerships. Pr...

We are currently seeking a highly motivated and skilled Bilingual Call Center Representative proficient in both English and Spanish to join our dynamic team. This role will involve handling customer inquiries, resolving issues, and providing outstanding support via phone, email, and other communication channels. Job Description Respond promptly and professionally to inbound and outbound calls, em...

We are currently seeking a highly motivated and skilled Bilingual Call Center Representative proficient in both English and Spanish to join our dynamic team. This role will involve handling customer inquiries, resolving issues, and providing outstanding support via phone, email, and other communication channels.Job DescriptionRespond promptly and professionally to inbound and outbound calls, emai...

Key RequirementsManaging a team of direct field sales agent, including recruitmentOverseeing and monitoring performance of M-KOPA's field sales managers and sales executives.Defining KPI's across sales teams, developing operational performance reporting and supporting target achievement.Implementing and monitoring incentive sales commission programs for sales agents and supervisors tied to key bu...

Job Description Key Responsibilities: Sales Support. Calls, visits, make presentations to existing and prospective customers. Maintain existing accounts, obtains orders, and establish new dealerships. Prepare work schedules to visit existing or potential sales outlets daily/weekly/monthly. Exhibit products and services to existing/potential customers and provide best solutions vs needs. e. Coordi...

Job Description Key Responsibilities: Sales Support. Calls, visits, make presentations to existing and prospective customers. Maintain existing accounts, obtains orders, and establish new dealerships. Prepare work schedules to visit existing or potential sales outlets daily/weekly/monthly. Exhibit products and services to existing/potential customers and provide best solutions vs needs. e. Coordi...

SALIX has a global footprint, with headquarters and sales offices in Cincinnati, Ohio, and service facilities in Kenya and India. We have worked with over 2,500 of the fastest growing and most successful businesses in our region, including all local Fortune 500 companies, and many regional leaders, such as Cincinnati Children s Hospital and The Columbus Dispatch Summary We are currently seeking a...

YOUR JOBDelivers basic technical, administrative, or operative Claims tasks. Examines and processes paper claims and/or electronic claims from Healthcare Providers. Completes data entry, maintains files, and provides support. Understands simple instructions and procedures. Performs Claims duties under direct instruction and close supervision. Work is allocated on a day-to-day or task-by-task basi...

As a medical sales representative you will sell Physiotherapy and Orthopedic products which includes both consumables and machines to a variety of customers including hospitals, doctors, pharmacies, medical institutions and medical NGOs. You will work strategically to increase the products awareness and the company's medical products. You will be allocated a specific geographical area, often call...

Company Overview: CPK Real Estate is a real estate agency based in Nairobi that helps property owners sell and rent their properties in record time. We are the go-to platform for people looking for a dream home or savvy investment. Overview: As a Real Estate Telesales Representative/ Lead Generation Executive/Customer service Executive, you will play a pivotal role in our real estate sales team b...

1. Prospect and Generate Leads: Identify and research potential clients in target markets. Utilize various channels such as cold calling, email outreach, networking events and referrals to generate leads. 2. Understand Client Needs: Conduct thorough needs assessments with prospective clients to understand their cleaning requirements, challenges and preferences. 3. Present Solutions: Develop and d...

Job Description YOUR JOB Delivers basic technical, administrative, or operative Claims tasks. Examines and processes paper claims and/or electronic claims from Healthcare Providers. Completes data entry, maintains files, and provides support. Understands simple instructions and procedures. Performs Claims duties under direct instruction and close supervision. Work is allocated on a day-to-day or ...

YOUR JOBDelivers basic technical, administrative, or operative Claims tasks. Examines and processes paper claims and/or electronic claims from Healthcare Providers. Completes data entry, maintains files, and provides support. Understands simple instructions and procedures. Performs Claims duties under direct instruction and close supervision. Work is allocated on a day-to-day or task-by-task basi...

Cigna is a global health service company, dedicated to helping the people we serve improve their health, well-being and sense of security. Cigna has almost 40,000 employees who service over 80 million customer relationships around the world YOUR JOB Delivers basic technical, administrative, or operative Claims tasks. Examines and processes paper claims and/or electronic claims from Healthcare Pro...

Position Overview:Nathan Digital is seeking experienced individuals with a background in the IT industry to join our Insurance Helpdesk Support team on a 24/7 basis in Nairobi, Kenya. As an Insurance Helpdesk Support representative, you will play a crucial role in providing technical assistance and support to clients in the insurance sector, ensuring seamless operations and customer satisfaction ...

Role DescriptionThis is a full-time on-site role as a Customer Service Agent located in Nairobi County, Kenya. The Customer Service Agent's main responsibility is to provide excellent customer support and ensure customer satisfaction. They will handle customer inquiries and requests, solve problems, and maintain a positive customer experience.Qualifications:Customer Service Representatives, Custo...

Oracle Corporation is an American multinational computer technology corporation, headquartered in Redwood City, California. Location: Nairobi, Kenya or Johannesburg, South Africa Geographic area of responsibility: Kenya, Ethiopia, Nigeria and Ghana expanding to Middle East and Africa. Languages: Fluent spoken and written English language capability required SCOPE: Customer facing Has no direct re...

Job Description Key Roles and Responsibilities: Stakeholder engagement Internal: Client Success, Support Services Function, GDC Service Operations, Client Managers, Project Management, Service Operations Manager, Technical Services Business Units Managers, Finance and GBS Function. External: Clients, suppliers and/ or vendors. Relationship Management Identifies the communications needs of each st...

Key Roles and Responsibilities:Stakeholder engagementInternal: Client Success, Support Services Function, GDC Service Operations, Client Managers, Project Management, Service Operations Manager, Technical Services Business Units Managers, Finance and GBS Function.External: Clients, suppliers and/ or vendors.Relationship ManagementIdentifies the communications needs of each stakeholder group in co...

About the JobOffer support to customers who have questions, concerns, problems.Duties & ResponsibilitiesRespond to customer enquiries in person, by phone and online helpfully and promptly.Take responsibility for solving customer issues and make sure they are resolved promptly.Maintain record of customer communications in CRM and other systems.Acknowledge and resolve customer complains.Process ord...