Customer service jobs in Kenya airways

Kenya Airways, the leading African airline flying to more African destinations than any other carrier, takes pride in being at the forefront of connecting Africa to the world and the World to Africa through its hub Nairobi Jomo Kenyatta International Airport. Summary The incumbent will be responsible for the core activities of the Materials Management Organization, ensuring strategic development ...

Develop and maintain key supplier relationships to ensure performance delivery.Develop a strong communication plan while managing relationships with all KQ departments and external stakeholders. Develop key stakeholder relationships at a senior level with customer airline and service providers.Contribute to the development of annual business plans that increase profitability and shareholder value...

Kenya Airways, the leading African airline flying to more African destinations than any other carrier, takes pride in being at the forefront of connecting Africa to the world and the World to Africa through its hub Nairobi Jomo Kenyatta International Airport. Job Purpose: Reporting to the Commercial Manager, Kenya, the ideal candidate will be responsible for: Management of Corporate and Trade Acc...

Jambojet, a brand of Kenya Airways, is Kenya s first low-cost airline. Operating from Jomo Kenyatta International Airport in Nairobi, Jambojet has set to revolutionize the way you travel by opening up the skies for all to fly for less. We aim to provide affordable air travel because flying really is for everyone Role Purpose Statement: Under the general direction and guidance of the Chief Pilot, ...

Brief DescriptionResponsible for ensuring that Customer Excellence Center operations and workflow procedures are in place and adhered to, to maximize staff productivity and work efficiency. The role will support the Customer Excellence Center teams in various Man-power planning and administrative tasks. The role will liaise with the Quality Assurance team to ensure that the Customer Excellence Ce...

Brief DescriptionThe candidate will be responsible for the core activity of the Engineering Services organisation, ensuring strategic development and management of fleet safety, operational reliability, technical standards, compliance with regulatory requirements, and a cost-effective operation and maintenance of the fleet through provision of technical and commercial management. He/she will deve...

Kenya Airways, the leading African airline flying to more African destinations than any other carrier, takes pride in being at the forefront of connecting Africa to the world and the World to Africa through its hub Nairobi Jomo Kenyatta International Airport. Summary The candidate will be responsible for the core activity of the Engineering Services organisation, ensuring strategic development an...

Kenya Airways, the leading African airline flying to more African destinations than any other carrier, takes pride in being at the forefront of connecting Africa to the world and the World to Africa through its hub Nairobi Jomo Kenyatta International Airport. Brief Description The role of a Supplies Officer is to undertake all daily warehouse activities such as receiving and storing goods, managi...

Kenya Airways, the leading African airline flying to more African destinations than any other carrier, takes pride in being at the forefront of connecting Africa to the world and the World to Africa through its hub Nairobi Jomo Kenyatta International Airport. Summary The candidate will develop and cost effectively conduct all technical courses within his / her discipline as required to meet the n...

Kenya Airways, the leading African airline flying to more African destinations than any other carrier, takes pride in being at the forefront of connecting Africa to the world and the World to Africa through its hub Nairobi Jomo Kenyatta International Airport. Summary The incumbent will be responsible for the core activities of the Materials Management Organization, ensuring strategic development ...

Kenya Airways, the leading African airline flying to more African destinations than any other carrier, takes pride in being at the forefront of connecting Africa to the world and the World to Africa through its hub Nairobi Jomo Kenyatta International Airport. Summary The Product Development Executive will develop, evaluate and implement Ancillary and Holiday products, and product enhancements for...

Brief Description Drive Kenya Airways' Customer Experience Strategy and initiatives toimprove Customer relations, service delivery and customer loyalty to achieve highlevels of Customer satisfaction at key stages of the customer journey. Head of Customer Experience and will be accountable for and lead on shapingthe end-to-end experience of Kenya Airways customers and in collaboration withvarious ...

Brief Description Reporting to Commercial Manager - Kenya, the idealcandidate will provide the KE Sales Team with administrative support so theymay maximize the value of external customer relationships. Detailed Description Achieve budgeted revenue target including ancillary sales. Provide contract support and expertise to contracted agents to maximize revenue. Create and maintain customer and ag...

Brief Description SeniorBrand and Marketing Manager role is pivotal in our organization's success, witha primary focus on revenue delivery. You will spearhead the development and executionof strategic marketing and branding initiatives that not only enhance communityengagement, awareness, and trust but also translate into tangible financialoutcomes. Your responsibilities will include crafting eff...

Kenya Airways, the leading African airline flying to more African destinations than any other carrier, takes pride in being at the forefront of connecting Africa to the world and the World to Africa through its hub Nairobi Jomo Kenyatta International Airport. Summary Oversee day-to-day operations of the Asante Rewards Customer Care Center ensuring that it runs smoothly, efficiently, and effective...

Kenya Airways, the leading African airline flying to more African destinations than any other carrier, takes pride in being at the forefront of connecting Africa to the world and the World to Africa through its hub Nairobi Jomo Kenyatta International Airport. Summary Oversee day-to-day operations of the Asante Rewards Customer Care Center ensuring that it runs smoothly, efficiently, and effective...

Kenya Airways, the leading African airline flying to more African destinations than any other carrier, takes pride in being at the forefront of connecting Africa to the world and the World to Africa through its hub Nairobi Jomo Kenyatta International Airport. Summary Reporting to Commercial Manager Kenya, the idealcandidate will provide the KE Sales Team with administrative support so theymay max...

Kenya Airways, the leading African airline flying to more African destinations than any other carrier, takes pride in being at the forefront of connecting Africa to the world and the World to Africa through its hub Nairobi Jomo Kenyatta International Airport. Summary Drive Kenya Airways Customer Experience Strategy and initiatives to improve Customer relations, service delivery and customer loyal...

Kenya Airways, the leading African airline flying to more African destinations than any other carrier, takes pride in being at the forefront of connecting Africa to the world and the World to Africa through its hub Nairobi Jomo Kenyatta International Airport. Summary Senior Brand and Marketing Manager role is pivotal in our organization s success, with a primary focus on revenue delivery. You wil...

Kenya Airways, the leading African airline flying to more African destinations than any other carrier, takes pride in being at the forefront of connecting Africa to the world and the World to Africa through its hub Nairobi Jomo Kenyatta International Airport. Summary The Analyst is tasked withsupporting GlobalDistribution Systems, Central Reservations System (Altea) andother RevenueManagement sys...

Kenya Airways, the leading African airline flying to more African destinations than any other carrier, takes pride in being at the forefront of connecting Africa to the world and the World to Africa through its hub Nairobi Jomo Kenyatta International Airport. Summary To ensure and maintain a healthy, safe and secure working environment, in compliance with the relevant industry regulatory and legi...

Qatar Airways is proud to be one of the youngest global airlines to serve all six continents, and thanks to our customers response to our offerings, we are also the fastest-growing airline in the world. We connect more than 150 destinations on the map every day, with a fleet of the latest-generation aircraft, and an unrivalled level of service from our home and hub, the state-of-the-art Hamad Int...

Kenya Airways, the leading African airline flying to more African destinations than any other carrier, takes pride in being at the forefront of connecting Africa to the world and the World to Africa through its hub Nairobi Jomo Kenyatta International Airport. Summary To ensure aircraft performance data meet company and regulatory requirements. Responsibilities Analyse, prepare and convey accurate...

Kenya Airways, the leading African airline flying to more African destinations than any other carrier, takes pride in being at the forefront of connecting Africa to the world and the World to Africa through its hub Nairobi Jomo Kenyatta International Airport. Summary Reporting to Commercial Manager, the ideal candidate will be tasked with promoting and selling KQ products and value add services (...