Service Support Manager jobs

Job DescriptionBe part of the future of banking in Africa. We seek a dynamic and motivated person to deliver on a fascinating and impactful range of banking and financial services consulting projects. Join our highly competent team in Anglophone Africa to design and implement strategies for financial inclusion focused on the varied needs of emerging markets and segments. We work closely with our ...

Broll Kenya is a property services company which represents clients in the rapidly growing East Africa economic block which includes Kenya, Tanzania and Ethiopia. Main Responsibilities: He/she will be tasked with the execution of the following duties: Develop and implement effective marketing programs Develop and maintain effective public relations with customers, marketing professionals and exte...

Schneider Electric is the global specialist in energy management and automation. With revenues of â 26.6 billion in FY2015, our 185,000 employees serve customers in over 100 countries, helping them to manage their energy and process in ways that are safe, reliable, efficient and sustainable. Duties & Responsibilities Preferred & backup agents for Top Customers in East Africa. Be the single point ...

BRAC International is Hiring! Join BRAC International to create opportunities for people to realise their potential. Position: Senior Manager, Skills & Livelihood, BRAC International Job Location: Nairobi, Kenya About the Role: BRAC International (BI) is seeking a Senior Manager, Skills & Livelihood, BRAC International in Kenya who is aligned with it s ethos of working in partnership with communi...

IT jobs in Nairobi. Tangaza University College is a private, Catholic university in Nairobi, Kenya. Position Summary: The overall objective of the ICT Manager is to organize and run the operations of information and communication technology to the ICT department so as to offer effective, professional and customer-oriented service to Tangaza University and related stakeholders. They should have st...

AMG Realtors is a premier real estate company in Kenya. We pride our reputation in our loyal clientele. Responsibilities: Ongoing review of client files to ensure that the correct client engagement procedures are followed by the Relationship Managers ( RM s) and that all the necessary support documentation is obtained at the point of engaging clients. Maintain an organized procedure for obtaining...

As the Insurance Manager at My 1Health, you will lead the strategic expansion of our insurance partnerships across Africa, focusing on enhancing our global network of healthcare providers to support international medical treatments for policyholders. This role is pivotal in building relationships with insurance companies both locally and internationally, ensuring that partnerships are both strate...

Training Program Development: Develop comprehensive training programs and materials for field staff and sales agents, including product knowledge, sales techniques, collection practices and customer service skills.Training Delivery: You will be required to deliver engaging and interactive training sessions with field staff and agents and also audit and ensure continuous improvement of the trainin...

Duties and ResponsibilitiesLearn with passion and diligence new business scenarios and process to constantly improve his/her ability to deliver an outstanding customer experienceShare the Values of Integrity, Respect, Innovation, Professionalism and Commitment and apply them on his/her daily working and personal lifeUnderstand in deep the assigned role and provide his/her best effort to fulfil th...

Admin jobs. Department/Division: Operations,Reporting To: Head of Operations, Sportpesa is looking to hire an Assistant Casino Manager Duties and Responsibilities Technical support Liaise with Customer Service teams throughout the estate and iforium / game providers to understand and document player disputes and ensure disputes are handled promptly, efficiently and fairly. Customer Service suppor...

KEY RESPONSIBILITIESProvide support during month end closing activities, open/close periods, ledgers and subledgers. Review and follow up with IT to ensure data synchronization across finance systems (Oracle fusion, ARRO, EPBC, EDWH) with daily updates.Review and in liaison with IT ensure data integrity and completeness of records for correct financial reporting.Collate finance systems issues and...

My 1health is a full-service platform at the forefront of transforming the way patients access specialized healthcare services globally. We are not just redefining healthcare; we are revolutionizing the very experience of it. Summary As the Insurance Manager at My 1Health, you will lead the strategic expansion of our insurance partnerships across Africa, focusing on enhancing our global network o...

Leading the Life Assurance technical function in managing and supporting business systems including solution enhancement and support issues related to Life AssuranceEnsuring alignment of the Life Assurance technical function towards the company strategy such as greater reach, industry competitiveness and overall profitability.Managing integration across various platforms with the Life Assurance c...

Client Management (50%)Coordinate intakes and data approval on a weekly basis to ensure smooth implementation within the set guidelines. In case of travel coordinate the necessary approvals with your supervisorProvide quality service and support to eProd clients, including onsite training, online follow up sessions, scheduled data health checks and define implementation plans to align with the cl...

As a Sales Manager specializing in off-plan real estate, you will play a pivotal role in leading and managing the sales team to achieve sales targets and promote our projects effectively. You will be responsible for developing and implementing strategic sales plans, overseeing the sales process, and ensuring the highest level of customer satisfaction. Additionally, you will collaborate closely wi...

MicroSave Consulting (MSC) is a boutique consulting firm that has, for 20 years, pushed the world towards meaningful financial, social, and economic inclusion. With 11 offices around the globe, about 180 staff of different nationalities and varied expertise, we are proud to be working in over 65 developing countries Summary Be part of the future of banking in Africa. We seek a dynamic and motivat...

Job Description1. IdentificationPosition Title:Data Management AssistantReports to/Position Title:PMER OfficerLocation:Dadaab The Department of World Service (WS) of the Lutheran World Federation (LWF) is the humanitarian and development arm of the Lutheran World Federation. WS provides support to refugees, returnees, internally displaced people, their host communities and communities at risk, fo...

About the Role:BRAC International (BI) is seeking a Senior Manager, Skills & Livelihood, BRAC International in Kenya who is aligned with it's ethos of working in partnership with communities to create impact for scale. The Senior Manager, Skills & Livelihood, BRAC International is part of BRAC International's core programme team and will enhance skills, entrepreneurship, and non-farm livelihood i...

1.\tSales Strategy:a.\tDevelop and execute a sales strategy tailored to the Horeca sector to achieve revenue targets and market share growth.b.\tIdentify opportunities for product placement, promotion, and expansion within Horeca establishments.c.\tCollaborate with the marketing team to develop targeted campaigns and promotional activities to drive sales.2.\tCustomer Relationship Management:a.\tB...

Leadership and Team Management: Provide leadership, guidance, and direction to branch managers, store managers, and other staff within the region. Set performance expectations, coach team members, and foster a positive and productive work environment.Strategic Planning: Develop and implement strategic plans and initiatives to achieve sales targets, increase market share, and drive business growth...

Customer Sales and service: - 45%Identify potential sales opportunities with new & existing Customers and subsequently sell and deliver.Identify the opportunity to introduce Product Specialists to Customers and subsequently to ensure delivery and sales.Formulate business development strategies and objectives to meet changing market needs.Monitor the level of complaints and quality of handling of ...

Duties and ResponsibilitiesLearn with passion and diligence new business scenarios and process to constantly improve his/her ability to deliver an outstanding customer experienceShare the Values of Integrity, Respect, Innovation, Professionalism and Commitment and apply them on his/her daily working and personal lifeUnderstand in deep the assigned role and provide his/her best effort to fulfil th...

Customer: Placing the customer at the centre of our business and in every activity, we undertake - 50 velop and maintain own contacts with individuals within Customers organisation.Act as principal point of contact in the Relationship Managers absence.Co-ordinate introduction to and from other areas of the Absa Group where appropriate and monitor outcome.Assist in development of and revision of C...

Accounting and finance jobs in Kenya. The World at Abt Solving the world s most pressing issues and improving the quality of life for people worldwide is what we do every day at Abt Associates. Creating a more equitable world is no small task, but we are driven by big challenges. We are a team of 4,000 people in over 50 countries working in unison and focused on the bigger picture. Only by sharin...