JOB PURPOSEAs a Reservations Team Leader, you will be responsible for overseeing and managing bookings while providing leadership support to the reservations team, sales support reps.KEY DUTIES AND RESPONSIBILITIESCheck availability and appropriately respond to guest inquiries via phone or email.Load bookings accurately in the system as per agreed prices and maintain customer files.Prepare and se...
Company DescriptionJob DescriptionDevelop and implement strategic revenue plans to optimize the hotel's financial performance.Analyze market trends, competitive landscape, and customer behavior to identify revenue-generating opportunities.Collaborate with sales, marketing, and operations teams to align revenue strategies with overarching business goals.Implement weekly Revenue Meetings to discuss...
Location: Nairobi Our client, a premier safari company operating in the tourism industry and has facilities in Kenya that offer unique holiday experiences is in search of an experienced Reservations Team Leader. JOB PURPOSE As a Reservations Team Leader, you will be responsible for overseeing and managing bookings while providing leadership support to the reservations team, sales support reps. KE...
Flexi Personnel Ltd is a HR Company that was founded in 2008. It is currently the fastest growing HR firm in Kenya offering a wide range of services including Headhunting and Executive selection, Outsourced Labor management, HR Outsourcing, Outsourced Payroll Management, HR consultancy, Psychometric Assessments and Expatriate Services and relocation support. What makes us a unique Recruitment and...
Corporate Staffing Services is a leading recruitment agency in Kenya providing complete recruitment services. In the last ten years we have been partners to local and foreign businesses looking to hire Kenyan professionals. We have recruited for diverse clients in different sectors and industries. Duties and Responsibilities Ensure the facility is sparkling clean, neat and tidy in all areas at al...
1. Guest Services Management: Ensure high standards of customer service are maintained at all times, greeting guests warmly, addressing their inquiries, and resolving any issues or complaints promptly and effectively. Monitor guest feedback and satisfaction scores, implementing measures to improve service quality and exceed guest expectations. Train and coach front desk staff on guest service sta...
Brief DescriptionReporting to Commercial Manager, the ideal candidate will be tasked with promoting and selling KQ products and value add services (ancillary) at both B2C & B2B level, provide personalized travel related services to internal and external customers and demonstrate ownership and execution of Sales process.Detailed DescriptionTicketingLocate available flights; Check on best connectio...
Kenya Airways, the leading African airline flying to more African destinations than any other carrier, takes pride in being at the forefront of connecting Africa to the world and the World to Africa through its hub Nairobi Jomo Kenyatta International Airport. Summary Reporting to Commercial Manager, the ideal candidate will be tasked with promoting and selling KQ products and value add services (...
Brief DescriptionJob Purpose: - Reporting to the Commercial Manager, Kenya, the ideal candidate will be responsible for: Management of Corporate and Trade Accounts and deliver incremental revenue from the Corporate and Business travel market in order to achieve budgeted revenue target.Detailed DescriptionManage and grow existing Corporate and Trade accounts.Prospect for new corporate contracted b...
Kenya Airways, the leading African airline flying to more African destinations than any other carrier, takes pride in being at the forefront of connecting Africa to the world and the World to Africa through its hub Nairobi Jomo Kenyatta International Airport. Job Purpose: Reporting to the Commercial Manager, Kenya, the ideal candidate will be responsible for: Management of Corporate and Trade Acc...
Job DescriptionDevelop and implement strategic revenue plans to optimize the hotel's financial performance.Analyze market trends, competitive landscape, and customer behavior to identify revenue-generating opportunities.Collaborate with sales, marketing, and operations teams to align revenue strategies with overarching business goals.Implement weekly Revenue Meetings to discuss sales strategies w...
Develop and implement strategic revenue plans to optimize the hotel's financial performance.Analyze market trends, competitive landscape, and customer behavior to identify revenue-generating opportunities.Collaborate with sales, marketing, and operations teams to align revenue strategies with overarching business goals.Implement weekly Revenue Meetings to discuss sales strategies with Sales and G...
Job Description Develop and implement strategic revenue plans to optimize the hotel's financial performance. Analyze market trends, competitive landscape, and customer behavior to identify revenue-generating opportunities. Collaborate with sales, marketing, and operations teams to align revenue strategies with overarching business goals. Implement weekly Revenue Meetings to discuss sales strategi...
Job DescriptionDevelop and implement strategic revenue plans to optimize the hotel's financial performance.Analyze market trends, competitive landscape, and customer behavior to identify revenue-generating opportunities.Collaborate with sales, marketing, and operations teams to align revenue strategies with overarching business goals.Implement weekly Revenue Meetings to discuss sales strategies w...
Accor S.A. is a French multinational hospitality company that owns, manages and franchises hotels, resorts and vacation properties Responsibilities Develop and implement strategic revenue plans to optimize the hotel s financial performance. Analyze market trends, competitive landscape, and customer behavior to identify revenue-generating opportunities. Collaborate with sales, marketing, and opera...
Duties and ResponsibilitiesEnsure procurement of goods, works and services are done within approved budget;Prepare, process and upload procurement with the medium-term fiscal frame work and fiscal plans on IFMIS in conformity submit them to the relevant authorities;Maintain proper inventory control, assets and stores management and distribution of goods to County entities by maintaining a stores ...
Job DescriptionWe are looking to grow our team and engage a highly motivated and passionate Revenue Manager who will work closely with the team to drive and deliver on the Fairmont promise, turning moments into memories.Role Based in NairobiReporting to the General Manager the Revenue Manager is responsible for leading the hotel Commercial Strategy team in determining strategic vision. The Revenu...
Job Description We are looking to grow our team and engage a highly motivated and passionate Revenue Manager who will work closely with the team to drive and deliver on the Fairmont promise, turning moments into memories. Role Based in Nairobi Reporting to the General Manager the Revenue Manager is responsible for leading the hotel Commercial Strategy team in determining strategic vision. The Rev...
Duties and ResponsibilitiesEnsure the facility is sparkling clean, neat and tidy in all areas at all times.Promote a professional and hospitable image to the guest, give full cooperation to any guest requiring assistance with a prompt, caring and helpful attitude.Actively take part in sales and marketing activities of the resort and come up with growth strategies to increase revenueMaintain regul...
Reporting to the General Manager the Revenue Manager is responsible for leading the hotel Commercial Strategy team in determining strategic vision. The Revenue Manager establishes goals and implements tactical efforts, with the goal of promoting revenue growth generation among key customer segments and revenue centers, and supporting the hotel's brand positioning and image. The role is responsibl...
Ensures the smooth running of the operations on a day to day basis and in a proactive manner.Support and assist all Front Office sections.Ensures that all guests receives prompt, cordial attention and personal recognition and resolves related problems.Inform and co-ordinate with other operating departments e.g., Housekeeping, Engineering, Sales and Reservations of Front Office matters which may c...
Reporting to the General Manager the Revenue Manager is responsible for leading the hotel Commercial Strategy team in determining strategic vision. The Revenue Manager establishes goals and implements tactical efforts, with the goal of promoting revenue growth generation among key customer segments and revenue centers, and supporting the hotel's brand positioning and image. The role is responsibl...
Key ResponsibilitiesEnsures the smooth running of the operations on a day to day basis and in a proactive manner.Support and assist all Front Office sections.Ensures that all guests receives prompt, cordial attention and personal recognition and resolves related problems.Inform and co-ordinate with other operating departments e.g., Housekeeping, Engineering, Sales and Reservations of Front Office...
The Fairmont Norfolk is a historic hotel in Nairobi, Kenya and is owned by the luxury hotel chain, Fairmont Hotels and Resorts. The hotel has 170 rooms, 4 restaurants, and consists of 5 main blocks, each ranging from 1 to 2 stories high. The hotel has a signature Tudor style of architecture that has been maintained since its original construction Summary Reporting to the General Manager the Reven...
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