Reporting to the General Manager, the Spa Manager is a Head of Department position, who will be in charge of the opening of the hotel wellness facility (preopening), and managing the operation and business sides of the facility :Establish, direct and maintain the standards of Spa's etiquette and service in all interactions with guests and employees.Consistency and understanding when implementing ...
Corporate Staffing Services is a leading recruitment agency in Kenya providing complete recruitment services. In the last ten years we have been partners to local and foreign businesses looking to hire Kenyan professionals. We have recruited for diverse clients in different sectors and industries. Duties and Responsibilities Ensure the facility is sparkling clean, neat and tidy in all areas at al...
Job Description Reporting to the General Manager, the Spa Manager is a Head of Department position, who will be in charge of the opening of the hotel wellness facility (preopening), and managing the operation and business sides of the facility : Establish, direct and maintain the standards of Spa's etiquette and service in all interactions with guests and employees. Consistency and understanding ...
Job DescriptionReporting to the General Manager, the Spa Manager is a Head of Department position, who will be in charge of the opening of the hotel wellness facility (preopening), and managing the operation and business sides of the facility :Establish, direct and maintain the standards of Spa's etiquette and service in all interactions with guests and employees.Consistency and understanding whe...
Duties and ResponsibilitiesGuest Payments: Process guest check-ins and check-outs efficiently and accurately. Calculate and collect payments for room charges, incidental expenses, and other services using cash, credit cards, and other payment methods.Cash Handling: Count and balance cash drawers at the beginning and end of each shift. Handle cash transactions securely and accurately, following es...
REF.: OSA/LVCT/03/2024Job purposeThe Office Support Assistant will be responsible for overall upkeep and cleanliness of the office by ensuring maintenance of high levels of hygiene under general guidance from the Administration Officer.Roles & ResponsibilitiesCarrying out general upkeep and cleanliness of all areas of the office, including fixtures and furniture.Maintaining office hygiene at 100%...
1. Guest Services Management: Ensure high standards of customer service are maintained at all times, greeting guests warmly, addressing their inquiries, and resolving any issues or complaints promptly and effectively. Monitor guest feedback and satisfaction scores, implementing measures to improve service quality and exceed guest expectations. Train and coach front desk staff on guest service sta...
LVCT Health is an indigenous Kenyan non-governmental and not-for-profit organization established in 2001. We are driving Kenya towards HIV prevention, with an ultimate goal of reducing HIV infections to zero. We offer integrated HIV services through development of models that are scaled up to the national models REF.: OSA/LVCT/03/2024 Job purpose The Office Support Assistant will be responsible f...
Job DescriptionSupervise the day-to-day operation of the department to ensure service standards are followedMaintain all guest rooms, public areas and heart of the house areas; ensuring that the highest standard of cleanliness is metMonitor labor costs while ensuring effective scheduling and department productivityAddress guest concerns and react quickly; logging and notifying proper departments ...
Accor S.A. is a French multinational hospitality company that owns, manages and franchises hotels, resorts and vacation properties Summary Supervise the day-to-day operation of the department to ensure service standards are followed Maintain all guest rooms, public areas and heart of the house areas; ensuring that the highest standard of cleanliness is met Monitor labor costs while ensuring effec...
Job Description THE JOB As a Housekeeping Supervisor, you will be responsible for overseeing and managing the daily cleaning operations of the site. This includes manpower allocation, conducting toolbox talks with the cleaning team, implementing planned preventive maintenance (PPM) schedules for weekly and periodic tasks, monitoring task completion, ensuring checklist implementation for quality c...
Tanganyika Wilderness Camps presents a unique collection of Permanent Tented Camps, Mobile Camping and Lodges in Tanzania. Our properties are all situated in private areas of exceptional natural beauty, rich in wildlife and inhabited by spectacular local tribes and a farm at the foot of the Ngorongoro Crater Salary Range : KSh 50,000 KSh 100,000/month THE PURPOSE The main purpose of the Lodge Man...
THE PURPOSEThe main purpose of the Lodge Manager is to manage the lodge and thereby create a profound guest experience, in the line with the service vision and creative concepts of the Lodge.It is the responsibility of the Lodge Manager to monitor hospitality service, maintenance, gardening and housekeeping standards within the lodge. The role is additionally strategic in nature and the lodge man...
About Us At The Social House, we're more than just a brand; we're a testament to Authenticity, Resourcefulness, Craftsmanship, and Sparkle. These core values are the compass that guides every aspect of our journey, from the drawing board to the final experience we deliver to our customers. In joining our team, you're not just taking on a job; you're embracing an opportunity to make a real impact,...
Job Description Summary Responsible for overseeing daily housekeeping activities which include assigning tasks to teams, inspecting guest rooms and public areas ensuring they meet established standards. He/she will also manage inventory ensuring all supplies and equipment are available for the housekeeping team. He/she assigns daily, weekly, monthly housekeeping tasks, schedules daily cleaning as...
Job Description Summary Responsible for coordinating back-end operations, communicate to relevant department on job orders, and attends to guest requests. He/she will coordinate the daily housekeeping operation and collaboration with Front Office and Guest Relation Teams. Additionally, they will handle management of the housekeeping general store and perform general office administration, purchas...
Housekeeping Team Leader Hyatt Place Hyatt Place Nairobi Kenya - NairobiHousekeeping/LaundryEntry Level ManagerFull-timeReq ID: NAI000198LocalSummaryResponsible for overseeing daily housekeeping activities which include assigning tasks to teams, inspecting guest rooms and public areas ensuring they meet established standards. He/she will also manage inventory ensuring all supplies and equipment a...
Housekeeping Coordinator Hyatt Place Hyatt Place Nairobi Kenya - NairobiAdministrativeEntry Level ManagerFull-timeReq ID: NAI000197LocalSummaryResponsible for coordinating back-end operations, communicate to relevant department on job orders, and attends to guest requests. He/she will coordinate the daily housekeeping operation and collaboration with Front Office and Guest Relation Teams. Additio...
Checks in guest in an efficient and friendly manner, using guest name whenever possible. Brief guests on hotel facilities, breakfast timing, Wi-Fi access, front desk number etc. Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolves customer complaints; assists customers in all inquiries in connection wi...
What You Will DoGrow sales within an existing territory of food service and hospitality accounts by providing customers with training, regular and emergency service and sales demonstrationsCold-call and prospect to secure new accounts, as you build Ecolab's brand in your marketLearn customers' ware washing systems and devise unique solutions as their expert on advanced cleaning and sanitation pro...
Job Description Role Purpose Statement: To coordinate the establishment and the implementation of continuous quality management systems and ensure compliance by monitoring performance in this regard throughout the hotel. Ensure quality customer service throughout the hotel. Roles and Responsibilities: Checks in guest in an efficient and friendly manner, using guest name whenever possible. Brief g...
Role Purpose Statement:To coordinate the establishment and the implementation of continuous quality management systems and ensure compliance by monitoring performance in this regard throughout the hotel. Ensure quality customer service throughout the hotel.Roles and Responsibilities:Checks in guest in an efficient and friendly manner, using guest name whenever possible. Brief guests on hotel faci...
Job Description Housekeeping Supervisor Creating an engaging work environment for Colleagues of Fairmont Hotels & Resorts is as important as turning moments into memories for our guests . The standards and values you model as Assistant Housekeeping Manager will inspire your team not only to ensure exceptional guest rooms, public areas and heart of the house areas, but also to grow their careers w...
Ecolab is the global leader in water, hygiene and energy technologies and services. Around the world businesses in foodservice, food processing, hospitality, healthcare, industrial, and oil and gas markets choose Ecolab products and services to keep their environment clean and safe, operate efficiently and achieve sustainability goals. What You Will Do Grow sales within an existing territory of f...