Customer Support Specialist jobs in Nairobi

NTT Ltd. is a leading, global technology services company. In a constantly evolving world, technology doesn t stand still. And nor do we. Every wave of change is an opportunity to transform your business today, so you can reshape the outcomes of tomorrow. As a global technology services provider, we help our people, clients, and communities do great things with technology to enable a more secure ...

iSON Xperiences is a specialist in proactive customer engagement and customer xperience management, partnering with leading brands to optimize their customer xperience, revenue generation and business process management across the enterprise. Position Summary The Customer Care Executive is primarily responsible for ensuring delivery of exceptional customer service to customers as per the respecti...

Job DescriptionJob PurposeTo create, monitor and review Procurement contracts and the procure-to-pay system catalogues, web forms and other materials to enable the effective and digital procurement of Goods and/or Services and maintenance of contracts.Key Deliverables Catalogue and Webforms Management in Coupa SystemAnalyse and monitor the procure-to-pay system catalogues and web form utilisation...

Role DescriptionThis is a full-time remote role for an Ecommerce/Product Listing Specialist. The Ecommerce/Product Listing Specialist will be responsible for managing online product listings, ensuring that products are accurately described and presented in an attractive manner. The Specialist will also be responsible for providing excellent customer service to support sales.QualificationsE-Commer...

RebelsMarket is an online, curated marketplace of unique, edgy and rebellious products. We were founded in 2012 by a group of rebels wanting to break free from the norm of boring mall clothing stores. Role This is a full-time remote role for an Ecommerce/Product Listing Specialist. The Ecommerce/Product Listing Specialist will be responsible for managing online product listings, ensuring that pro...

iSON Xperiences is a specialist in proactive customer engagement and customer xperience management, partnering with leading brands to optimize their customer xperience, revenue generation and business process management across the enterprise. POSITION SUMMARY The Customer Care Executive is primarily responsible for ensuring delivery of exceptional customer service to customers as per the respecti...

Provide technical support for existing Agency, Mobiloan, Internet Banking, Mobi, C2B, MTS, Channel Manager systems (herein later referred to as Digital Channels) and implementation of related projects.Delivering business solutions by ensuring that they are well tested and are rolled out in a manner that does not adversely affect business processes.Work closely with IT Security to ensure that the ...

KEY RESPONSIBILITIES:Work with the technology integration teams to provide exceptional integration support.Develop and maintain processes and procedures for the support and maintenance of the bank's integration components. Develop and maintain the bank's technical documentation and procedures for integration support.Collaborate with the bank's technology and operations teams, development teams, a...

KONE Kenya is looking for an energetic and enthusiastic Senior Procurement Specialist to be based in our Nairobi, Kenya office. The Senior Procurement Specialist will have an integral part to play for KONE East Africa. Reporting directly to the Head of Procurement KONE Middle East Turley and Africa, we are looking for an energetic and enthusiastic colleague to make an impact on business for KONE....

Job DescriptionProvide technical support for existing Agency, Mobiloan, Internet Banking, Mobi, C2B, MTS, Channel Manager systems (herein later referred to as Digital Channels) and implementation of related projects.Delivering business solutions by ensuring that they are well tested and are rolled out in a manner that does not adversely affect business processes.Work closely with IT Security to e...

KEY RESPONSIBILITIES:Work with the technology integration teams to provide exceptional integration support.Develop and maintain processes and procedures for the support and maintenance of the bank's integration components. Develop and maintain the bank's technical documentation and procedures for integration support.Collaborate with the bank's technology and operations teams, development teams, a...

Kenya Commercial Bank Limited is registered as a non-operating holding company which started operations as a licensed banking institution with effect from January 1, 2016. The holding company oversees KCB Kenya incorporated with effect from January 1, 2016 and all KCB s regional units in Uganda, Tanzania, Rwanda, Burundi, Ethiopia and South Sudan. About Job Provide technical support for existing ...

Kenya Commercial Bank Limited is registered as a non-operating holding company which started operations as a licensed banking institution with effect from January 1, 2016. The holding company oversees KCB Kenya incorporated with effect from January 1, 2016 and all KCB s regional units in Uganda, Tanzania, Rwanda, Burundi, Ethiopia and South Sudan. KEY RESPONSIBILITIES: Work with the technology in...

We are one of the global leaders in the lift and escalator industry. Founded in 1910, we have been committed to understanding the needs of our customers for over a century. We provide innovative and eco-efficient solutions for lifts, escalators and automatic building doors Your tasks? Defines source plans for customer projects and works closely with the project team to understand real customer ne...

Old Mutual Kenya is based in Nairobi and is part of a larger group that offers solutions in long-term savings, asset management and investment. We offer solutions to individuals and corporates underpinned by our core values which are: Respect, Integrity, Accountability and Pushing beyond boundaries. Summary The role has overall responsibility for managing the review of technology & digital assign...

Role DescriptionThis is a full-time hybrid role as a Sales Specialist. The Sales Specialist will be responsible for day-to-day tasks associated with sales such as generating leads, engaging with potential and existing clients, meeting with clients, developing sales pitches that meet the client's needs, training clients on how to use our products and support during the product implementation proce...

Job Description Job Description Providing technical 2nd level support for the Bank's digital channels namely: POS, ATM, Agency Banking, Ecommerce as well as Host to Host Integration to 3rd Party partners. Provide first level IT training and support to users in addition to keeping track of user issues and oversee their prompt resolution. Delivering business quality solutions by ensuring that they ...

We are a private limited company established in 1990 with the core business of training and developing solutions with respect to Information and Communication Technology. We have over the years positioned ourselves as market leaders and have created a niche for ourselves in providing market-driven training solutions and services. Summary This is a full-time hybrid role as a Sales Specialist. The ...

Description The role has overall responsibility for managing the review of technology & digital assignments and spearheading analytics delivery for Group Internal Audit in OMAR.The role is responsible for the management of advisory and assurance work relating to technology, digital and data analytics. The role will manage teams & service providers in delivery of the technology, digital & data aud...

Job DescriptionThe role has overall responsibility for managing the review of technology & digital assignments and spearheading analytics delivery for Group Internal Audit in OMAR.The role is responsible for the management of advisory and assurance work relating to technology, digital and data analytics. The role will manage teams & service providers in delivery of the technology, digital & data ...

Position OverviewThe Junior Parts Associate is a specialist role dedicated to driving new business generation, seeking new clients, markets, and business opportunities, with a primary focus on aggressively acquiring and outsourcing vehicle spare parts merchants and inventory onto the SparePap online marketplace across all car model parts and all geographies. The Junior Parts Associate will play a...

Kenya Commercial Bank Limited is registered as a non-operating holding company which started operations as a licensed banking institution with effect from January 1, 2016. The holding company oversees KCB Kenya incorporated with effect from January 1, 2016 and all KCB s regional units in Uganda, Tanzania, Rwanda, Burundi, Ethiopia and South Sudan. Responsibilities Providing technical 2nd level su...

iSON Xperiences is a specialist in proactive customer engagement and customer xperience management, partnering with leading brands to optimize their customer xperience, revenue generation and business process management across the enterprise. Position Summary The Customer Care Executive is primarily responsible for ensuring delivery of exceptional customer service to customers as per the respecti...

Job DescriptionJob Purpose To provide first level user support across all IT Applications at both Branch and Head Office levels. In addition the Applications Support Specialists will monitor performance of IT Applications and escalate high impact issues to the Manager Digital Payments & Self Service Channels. Key ResponsibilitiesProvide first level support to all users at branch and Head OfficePr...