Customer Care Consultant jobs in Nairobi

Key Responsibilities: 1. Customer Interaction: Interact with customers via various channels (phone, email, chat, etc.) to address inquiries, provide information, and resolve issues. Strive to exceed customer expectations by delivering exceptional service in a timely and professional manner. 2. Issue Resolution: Identify and assess customer needs and concerns, then provide appropriate solutions or...

Are you passionate about delivering exceptional customer experiences, driven to exceed expectations, and eager to make a meaningful impact in people's lives? We are looking for you. RESPONSIBILITIES: Sales Transactions: Process sales transactions accurately and efficiently. Handle cash, credit card, and digital payment methods following established procedures. Prospecting, Upselling and Cross-Sel...

Your MissionCollect and filter customer calls, identify needs and answer or manage accordingly any technical request to ensure general support requests from customer are answered.Issue Service Request for intervention and ensure follow up with Planning teamOpen and drive Non conformity through SINCRO until problem solved and confirmed by customerFollow and support Field Service Engineer during in...

At Dynamic People Consulting (DPC), we offer a proactive response to the constantly evolving human resource market. Because your organization is unique, we take the time to learn your business, listen to your needs and then offer a strategic approach that is tailor made to suit your needs. Summary We are currently in search of a Senior HR consultant with 5-10 years experience. This experience may...

The Kilimani Children s Clinic opened its doors to the public in November 2018.. Since then we have experienced a steady growth thanks to our dedicated team of consultant paediatricians, nurses and other health professionals. Role Description The Customer Service Representative ensures the highest level of customer care is given to all clients and no client leaves unsatisfied. The officer also en...

We are currently in search of a Senior HR consultant with 5-10 years' experience. This experience may have been gained working for another HR consultancies or as an HR professional working within a business. To help ensure you lead the client to a successful outcome you will have experience in some or all the following areas: Responsibilities Source for recruitment and human resource consulting p...

The RoleWe seek to recruit a Principal Consultant in our Talent Advisory business responsible for building relationships with new and existing clients, converting these relationships for Cedar, leading the execution of Talent Advisory engagements and positioning the brand as the "go-to" firm for talent and change solutions.Job SummaryBusiness DevelopmentCultivating, managing and strengthening cli...

Manage all communications with clients and business partners

Job Description Receiving Incoming Calls Responding promptly to clients enquires via phone and email Engaging and negotiating with clients in regards to our products and services Resolving product or service problems by clarifying the customer's complaint, determining the cause of the problem, coming up with the best solution, expediting correction or adjustment, and following up to ensure resolu...

We are an advisory and training firm that partners with organisation s to deliver tailored and bespoke solutions that address the people side of strategic and operational change. Our goal is to be East Africa s leading people and change solution provider with global reach The Role We seek to recruit a Principal Consultant in our Talent Advisory business responsible for building relationships with...

Job Summary:The Customer Care executives primary function is to attract customers by fielding inbound inquiries, and complaints from customers, troubleshooting issues as they arise and maintaining an open line of communication across the organization.The core responsibility is to ensure Rubis Energy customers experience excellent customer service.Key Responsibilities:Manage all incoming customer ...

One HR information system to manage your employees entire employment lifecycle. Build an incredible workplace and grow your business with our all-in-one platform. Job Summary: The Customer Care executives primary function is to attract customers by fielding inbound inquiries, and complaints from customers, troubleshooting issues as they arise and maintaining an open line of communication across t...