Summit Recruitment & Search was established in 2009 to address the recruitment, mass recruitment, executive search, outsourcing and training needs of companies based in Kenya or wanting to enter the Kenyan, East African, South African and African market. We have a leading proven track record in our field in South Africa, Uganda, Ethiopia, Tanzania, Rwanda, Nigeria, Zambia, Ghana and many other Af...
Role DescriptionThis is a full-time on-site role for a Front Office Receptionist located in Nairobi County, Kenya. The Front Office Receptionist will be responsible for handling phone calls, performing receptionist duties, and providing excellent customer service in a front office setting.QualificationsPhone Etiquette, Receptionist Duties, and Front Office skillsStrong customer service and commun...
Key Responsibilities: Welcome and check-in guests with warmth and professionalism. Assist in the implementation of marketing strategies and campaigns. Manage guest check-outs efficiently, ensuring accurate billing and a pleasant Check Out experience. Handle guest inquiries, requests, and concerns promptly and courteously, utilizing upselling techniques to introduce guests to additional services, ...
Duties and ResponsibilitiesCovering the reception area at all times, welcoming visitors, processing deliveries and dealing with queries.Attending to all emails, posts and telephone messages in a timely manner, and directing correspondence to the relevant departments.Ensuring the visitor book is completed and signed.Setting up meeting rooms and keeping them looking presentable throughout the day.A...
Manning and guarding all receptions at the Head OfficeMaintaining a record of all activities at other receptions within the Head OfficeReceiving walk-in visitors and checking them in via the Visitors Management SystemDirecting visitors to relevant officesDrafting quarterly customer service reportsConducting in-house customer service training and reporting on the sameEnsuring all receptions are pr...
Summit Recruitment & Search was established in 2009 to address the recruitment, mass recruitment, executive search, outsourcing and training needs of companies based in Kenya or wanting to enter the Kenyan, East African, South African and African market. Key Responsibilities: Welcome and check-in guests with warmth and professionalism. Assist in the implementation of marketing strategies and camp...
Job Description Role Purpose Statement: To coordinate the establishment and the implementation of continuous quality management systems and ensure compliance by monitoring performance in this regard throughout the hotel. Ensure quality customer service throughout the hotel. Roles and Responsibilities: Checks in guest in an efficient and friendly manner, using guest name whenever possible. Brief g...
Role Purpose Statement:To coordinate the establishment and the implementation of continuous quality management systems and ensure compliance by monitoring performance in this regard throughout the hotel. Ensure quality customer service throughout the hotel.Roles and Responsibilities:Checks in guest in an efficient and friendly manner, using guest name whenever possible. Brief guests on hotel faci...
About The RoleAdam Smith International seeks to recruit a Receptionist for the Nairobi office to join our Facilities team. The Receptionist will ensure the efficient operation of the Front Office, handling all incoming telephone calls and client inquiries promptly and professionally while maintaining a positive and welcoming environment for visitors and staff. Additionally, the person shall be re...
One HR information system to manage your employees entire employment lifecycle. Build an incredible workplace and grow your business with our all-in-one platform. Role Purpose Statement: To coordinate the establishment and the implementation of continuous quality management systems and ensure compliance by monitoring performance in this regard throughout the hotel. Ensure quality customer service...