Call Centre Operator jobs

Department Targets; Achieve Monthly targets in the following KPIs Collections Targets Adherence to SoPs Other Responsibilities Include -Carry out debt collections and consistently meet and maintain collections targets daily, including the targeted number of effective/quality calls captured well in CRM. -Maintain a realistically low incidence rate of bad debt in with the monthly targets by ensurin...

Position Description mPharma is looking for a Call Centre Representative with a background in healthcare management and Pharmaceuticals. As a Call Center Representative, you will be the face of our B2C business (online and offline retail) and will be responsible for helping customers understand and use our services and provide applicable education on available pharmaceutical products to patients....

mPharma s mission is to increase patient access to high quality medications. Through our drug benefits service, we offer a number of solutions to health insurance companies and pharmaceutical companies to make it easier for patients to afford their medications. Summary mPharma is looking for a Call Centre Representative with a background in healthcare management and Pharmaceuticals. As a Call Cen...

Our client, an international organization who is a leading provider of language interpretation services is seeking to recruit Arabic language speaking call center agents.Duties and ResponsibilitiesAssist our client's community and help resolve inquiries empathetically, accurately and on time.Make well balanced decisions and personally driven to be an effective advocate for our community.Investiga...

Carry out debt collections and consistently meet and maintain collections targets daily, including the targeted number of effective/quality calls captured well in CRM.

Calltronix Contact & Training Centre is a business communication and collaboration process automation company that utilizes the latest technologies and best industry practices to improve productivity, efficiency and accountability within organizations. Summary Exceptional service is the core of our business, and highly committed Customer Service Executives are critical to the delivery of our qual...

Flexi Personnel Ltd is a HR Company that was founded in 2008. It is currently the fastest growing HR firm in Kenya offering a wide range of services including Headhunting and Executive selection, Outsourced Labor management, HR Outsourcing, Outsourced Payroll Management, HR consultancy, Psychometric Assessments and Expatriate Services and relocation support. What makes us a unique Recruitment and...

Job Description Location: Nairobi, Head Office Overview: Generate revenue by proactively reaching out to potential customers over the phone and persuasively presenting products or services Key Responsibilities: Initiate outbound calls to prospective customers to introduce products or services and understand their needs, preferences, and purchasing intentions. Build rapport with potential customer...

We at Digital Point and Marketing Agency, are looking to employ the most knowledgeable professionals to interact with our valued clients, who are looking to have their questions and concerns answered swiftly. We're looking for a highly skilled call center representative to join Digital Point and Marketing Agency team, managing a large volume of inbound and outbound calls. The ideal candidate will...

Gross Salary: Ksh 40k 45k Our client is looking for a dedicated Customer Service Representative to join their team in Nakuru. In this vital role, you will be the first point of contact for customers, handling inquiries and complaints with the utmost professionalism and providing timely solutions. Your goal will be to ensure customer satisfaction by delivering efficient and courteous service. Key ...

Responsible To:Call Center Supervisor OVERALL JOB PURPOSE Main duties and responsibilities Answering or making calls to customers to learn about and address their needs, complaints, or other issues with products or services. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. Engaging in active listening with caller...

Exceptional service is the core of our business, and highly committed Customer ServiceExecutives are critical to the delivery of our quality promise. A strong candidate should possess excellent listening skills, the ability to understand a customer's problem quickly, and be able toidentify and recommend appropriate solutions. The candidate should have a clear and pleasant speaking voice and be ve...

Location:Nairobi, Head OfficeOverview:Generate revenue by proactively reaching out to potential customers over the phone and persuasively presenting products or servicesKey Responsibilities:Initiate outbound calls to prospective customers to introduce products or services and understand their needs, preferences, and purchasing intentions.Build rapport with potential customers to foster long-term ...

Overview: Generate revenue by proactively reaching out to potential customers over the phone and persuasively presenting products or services Key Responsibilities: Initiate outbound calls to prospective customers to introduce products or services and understand their needs, preferences, and purchasing intentions. Build rapport with potential customers to foster long-term relationships and repeat ...

Call Centre Agent Permanent at Old Mutual Kenya

At Modern Coast we rely on knowledgeable professionals to interact with our valued customers who have questions or concerns. We re looking for a highly skilled call center representatives to join our team, managing a large volume of inbound and outbound calls. The ideal candidate will be a quick learner who can memorize scripts and adapt them when issues arise during a call. This person will hand...

Call Center Representative responsibilities include:Managing large amounts of inbound and outbound calls in a timely mannerFollowing call centre "scripts" when handling different topicsIdentifying customers' needs, clarify information, research every issue and providing solutionsJob DescriptionWe are looking for a Call Center Representative that will be the liaison between our hospital and its cu...

Established in 1997, Lion s SightFirst Eye Hospital is among the leading Eye hospitals in East & Central Africa. We are located in the serene Loresho neighborhood, 25 minutes from the Nairobi CBD. We also offer Dental, ENT & Diabetes healthcare services Call Center Representative responsibilities include: Managing large amounts of inbound and outbound calls in a timely manner Following call centr...