Service Manager jobs

Customer service jobs in Kenya. About the role The Customer Service Manager Kenya will lead the call center service team with a customer centric vision in placing our customers first to ensure that the Sun King customer satisfaction operational excellence is in line with industry standards . They will be responsible for managing performance KPIs of the service teams with regular team engagements ...

If you're here, it's because you're looking for an exciting ride. A ride that will fuel up your ambitions to take on a new challenge and stretch yourself beyond your comfort zone. We'll deliver a non-vanilla culture built on talent, where we work to amplify the impact on millions of people, paving the way forward together. Not your usual app. We are the fastest-growing multi-category app connecti...

Job DescriptionWorking closely with the Regional Business Manager, and Senior Management, manages the Sales and Service Centre and offers leadership to staff in formulation and implementation of business growth and development strategies at the unit level.The job holder is expected to aggressively drive the center growth and profitability targets by identifying, developing and maintaining profita...

Gap Recruitment Services Limited is a leading recruitment firm in Kenya where International and local companies find just the right fit talent. Job Purpose: As a Quantity Surveyor / Project Manager, you will play a critical role in managing the cost, time, and quality aspects of our off-plan real estate projects from inception to completion. You will be responsible for quantity surveying, cost es...

Manager Legal Services

Job Description Manage a team of IT professionals responsible for providing technical support for business-critical applications, IT infrastructure components, and Fintech services. Ensure timely resolution of issues and incidents related to Linux, Data warehousing, Oracle, Storage systems, OBM/Cloudwatch, AWS, Virtualization, Networking, Backup, SQL, MySQL, Firewall, and Network Security. Collab...

Assisting the Project Coordinator or E-Logistics Coordinator in the definition and follow-up of logistics activities in the project or capital,in conjunction with other medical project managers in order to identify and give a response to the needs of the targeted populationEnsuring and monitoring the implementation of logistics/technical activities in the project / capital including the following...

Stock Availability-Ensuring full assortment agreed with Jumia is live on the website at any given moment in time. Inventory Management - Schedule inbound RTV to ensure optimal stock rotation in Jumia Warehouse. Content-Ensuring content of each product is up to the brand s (and Jumia s) Standards. Marketing Execution- Following up on the execution of the marketing plan agreed with the brand and de...

About The RoleReporting to the Regional Sales Manager with a dotted reporting line to the Fleet Operations Manager, the Service Center Associates will manage our Service Centers. The key role will be good customer service to all customers that come to the service center, sales conversion, stock management, troubleshooting, and escalating all aftersale issues reported by the customers through the ...

Spearheads in the formulation of client experience systems and process across the HospitalLead the implementation of all systems and processes aimed at improving client experience including but not limited to appointments , complaints management mechanisms, admis sion process, discharge process etc.Daily management and improvement of the patient journey and turnaround time.Oversee the call center...

We are looking for a self-motivated and proactive individual who is highly devoted to driving business growth. This position requires a strong emphasis on business development, with a focus on increasing sales volume and profitability, specifically through after-sales activity. The ideal candidate will have a proven track record of achieving sustainable development by meeting sales and management...

About the jobWe are looking for an innovative, and forward-thinking individual with a dynamic approach to marketing, PR, and Communications. The ideal candidate exhibits strong communication, analytical and organisational abilities. We are seeking a talented individual who thrives as an independent thinker, capable of executing tasks with minimal supervision. With unparalleled attention to detail...

Old Mutual Kenya is based in Nairobi and is part of a larger group that offers solutions in long-term savings, asset management and investment. We offer solutions to individuals and corporates underpinned by our core values which are: Respect, Integrity, Accountability and Pushing beyond boundaries. Summary Working closely with the Regional Business Manager, and Senior Management, manages the Sal...

Excellence. Simply Delivered. is our guiding light. Our Strategy 2020: Focus.Connect.Grow. is our roadmap to the future. We connect people and improve their lives. Role Purpose Under the management of the Country Operations Manager for Operations and Aviation the appointed person is mandated is to manage the country operations department, provide, and implement the Global and SSA Operational Func...

Role PurposeUnder the management of the Country Operations Manager for Operations and Aviation the appointed person is mandated is to manage the country operations department, provide, and implement the Global and SSA Operational Functional Direction through regular collaboration / communication with the Country Ops Managers & Supervisors and the where applicable the Country SMT and Cluster Direc...

Pathfinder is driven by the conviction that all people, regardless of where they live, have the right to decide whether and when to have children, to exist free from fear and stigma, and to lead the lives they choose. Since 1957, we have partnered with local governments, communities, and health systems to remove barriers to critical sexual and reproductive health services. Together, we expand acc...

Sheer Logic Management Consultants (SLMC) was incorporated in 1997 as a limited liability company whose overall aim is to provide Human Resource consultancy and training services to a diverse set of industries and economic sectors; both private and public. Service Crew The Service Crew Member position is responsible for providing exceptional guest service and support, while working closely with t...

Regulatory Compliance (40%)Review reports daily, weekly, monthly and quarterly fund manager/custodian reports to ensure compliance with the Collective Investment Scheme regulations, Respective constitutive documents, Regulatory Guidelines and the Banks Policies & ProceduresEnsure proper KYC for new client onboarding and lodged safely with the BankInitiate and Escalate any non-compliance issues wi...

Procept is recruiting for the role of IT Support Manager, seeking an experienced professional with expertise in Linux, OBM/Cloudwatch, Oracle, SQL/MySQL, AWS, Terraform, Virtualization, and Haproxy. The ideal candidate should have a strong understanding of Agile methodologies and should be ITTL Certified, Fintech Awareness, and a minimum of 5 years of IT support experience.The IT Support Manager ...

Job DescriptionWhat is in it for you:Employee benefit card offering discounted rates in Accor worldwideLearning programs through our AcademiesOpportunity to develop your talent and grow within your property and across the world!Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21What you will be doing:Reporting to the F&B Manager responsibilities and...

Pathfinder is driven by the conviction that all people, regardless of where they live, have the right to decide whether and when to have children, to exist free from fear and stigma, and to lead the lives they choose. Since 1957, we have partnered with local governments, communities, and health systems to remove barriers to critical sexual and reproductive health services. Together, we expand acc...

Project management vacancies in Kenya. Job Dimensions: IDeAL, the Initiative to Develop African Research Leaders, was established in 2008 as a research training platform at KEMRI-Wellcome with funding from the Wellcome Trust, it was subsequently designated IDeAL in 2015 with further funding from Wellcome and UKAID. Since then, IDeAL acquired a broader national and regional focus culminating in th...

The Fairmont Norfolk is a historic hotel in Nairobi, Kenya and is owned by the luxury hotel chain, Fairmont Hotels and Resorts. The hotel has 170 rooms, 4 restaurants, and consists of 5 main blocks, each ranging from 1 to 2 stories high. The hotel has a signature Tudor style of architecture that has been maintained since its original construction. What is in it for you: Employee benefit card offe...

The positionThe Aga Khan Hospital, Kisumu is an institution of the Aga Khan Health Service, Kenya, which is an Agency of the Aga Khan Development Network. The Hospital is part of a network of health facilities, which includes Hospitals and Outreach Health Facilities across East Africa. The Aga Khan Hospital, Kisumu is in an exciting growth phase and has attained acknowledgment of its quality by a...