Guest Service Manager jobs

Reporting to the F&B Manager responsibilities and essential job functions include but are not limited to the following:Lead, mentor and train the Food & Beverage Operations teamEnsure Food & Beverage relevant brand standards are maintainedStrategize on new products and service offeringsCreate unforgettable experiences for our guestsManage all operational requirements of the Food & Beverage Depart...

The Fairmont Norfolk is a historic hotel in Nairobi, Kenya and is owned by the luxury hotel chain, Fairmont Hotels and Resorts. The hotel has 170 rooms, 4 restaurants, and consists of 5 main blocks, each ranging from 1 to 2 stories high. The hotel has a signature Tudor style of architecture that has been maintained since its original construction. What is in it for you: Employee benefit card offe...

Sheer Logic Management Consultants (SLMC) was incorporated in 1997 as a limited liability company whose overall aim is to provide Human Resource consultancy and training services to a diverse set of industries and economic sectors; both private and public. Our Mission Improve the operational effectiveness of our client, by developing solutions that build the internal capacities and capabilities. ...

Sheer Logic Management Consultants (SLMC) was incorporated in 1997 as a limited liability company whose overall aim is to provide Human Resource consultancy and training services to a diverse set of industries and economic sectors; both private and public. Service Crew The Service Crew Member position is responsible for providing exceptional guest service and support, while working closely with t...

Strategic Management for Deep Cleaning: Develop meticulous schedules and maintain records for deep cleaning operations.Leading Cleanliness Excellence: Oversee guestrooms and public area cleanliness for top-notch guest comfort.Hire and train a team that works together with trust and takes responsibility to meet the goals of the department / Hotel.Maximizing Productivity: Monitor room cleaning prod...

Job DescriptionA 3-Star Beach Resort Hotel in Bamburi, Mombasa County is looking for Assistant General Manager. He / She will be assisting the Hotel's General Manager in all aspects of operations at the hotel, day-to-day staff management and guests, thereby responsible for managing the Hotel's management team and overall hotel targets to deliver an excellent Guest experience.Job ResponsibilitiesE...

Job Description As the Housekeeping Manager, you will lead the housekeeping team to set up operations, maintain the highest standards of cleanliness and presentation throughout our Hotel's guestrooms and public spaces, ensuring a memorable experience for every guest. Key Responsibilities: Strategic Management for Deep Cleaning: Develop meticulous schedules and maintain records for deep cleaning o...

Job Description Job Description As the Housekeeping Manager, you will lead the housekeeping team to set up operations, maintain the highest standards of cleanliness and presentation throughout our Hotel s guestrooms and public spaces, ensuring a memorable experience for every guest. Key Responsibilities: Strategic Management for Deep Cleaning: Develop meticulous schedules and maintain records for...

Hotel job vacancies in Kenya. Location: Machakos, Salary: 50K, Our client who is in the Hospitality Industry is seeking a vibrant, aggressive, pro-active Restaurant Supervisor responsible for providing overall leadership to a Restaurant team as well as supervisory services so as to ensure optimal efficiency of the Restaurant operations. Read>>How To Write A CV In Kenya 5 Tips for Success Key Resp...

Accor S.A. is a French multinational hospitality company that owns, manages and franchises hotels, resorts and vacation properties Summary As the Housekeeping Manager, you will lead the housekeeping team to set up operations, maintain the highest standards of cleanliness and presentation throughout our Hotel s guestrooms and public spaces, ensuring a memorable experience for every guest. Key Resp...

Company DescriptionJoin us at Accor, where life pulses with passion!?As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challeng...

Key Responsibilities:Uphold all restaurant policies and standards for quality and safety.Conduct regular operational reviews to identify and solve issues, ensuring continuous improvement.Supervise and guide staff, delegating tasks to achieve restaurant goals.Train staff in safety, sanitation, and food hygiene, and ensure compliance.Monitor food preparation to maintain quality and presentation.Fac...

Rose Avenue Consulting Group is a financial management, strategy and consulting firm that combines deep industry knowledge with specialized expertise in corporate finance, strategy and research. Together with our clients and partnering companies we address our client s most critical issues and challenges. Summary A 3-Star Beach Resort Hotel in Bamburi, Mombasa County is looking for Assistant Gene...

Rose Avenue Consulting Group is a financial management, strategy and consulting firm that combines deep industry knowledge with specialized expertise in corporate finance, strategy and research. Together with our clients and partnering companies we address our client s most critical issues and challenges. RACG aims to provide a globally consistent set of multidisciplinary strategic, financial and...

Duties and ResponsibilitiesDevelop and implement comprehensive marketing plans and campaigns to enhance brand visibility and attract new customers.Collaborate with the marketing team to create engaging promotional materials, digital content, and advertising campaigns.Utilize digital marketing channels, including social media, email marketing, and online travel agencies, to reach target audiences ...

Corporate Staffing Services is a leading recruitment agency in Kenya providing complete recruitment services. In the last ten years we have been partners to local and foreign businesses looking to hire Kenyan professionals. We have recruited for diverse clients in different sectors and industries.Key Responsibilities: Uphold all restaurant policies and standards for quality and safety. Conduct re...

Managing Bar OperationOversee the day-to-day operations of the bar, including opening and closing procedures, inventory management, and cleanliness.Ensure compliance with all health and safety regulations, as well as company policies and procedures.Implement efficient workflows and procedures to optimize productivity and guest satisfaction.Implements agreed-upon beverage policy and procedures thr...

Job Description Responsible for bar daily shift operations and supervision of staff. Position assists with promoting the Bar, menu planning, maintaining standards, assisting servers on the floor during peak periods and managing property liquor inventories and controls. Strives to ensure guest and employee satisfaction while maintaining the operating budget. Accountable for enforcing all legal obl...

Company DescriptionThe MGallery Hotel Collection features boutique hotels, each with its own original design and unique stories to tell. Choosing to join MGallery is choosing to live and experience Memorable Moments.MGallery Nairobi Gigiri will feature 105 rooms and suites; four restaurants, including an all-day dining venue, a signature dining experience, a pool bar, and a rooftop restaurant and...

Job DescriptionResponsible for bar daily shift operations and supervision of staff. Position assists with promoting the Bar, menu planning, maintaining standards, assisting servers on the floor during peak periods and managing property liquor inventories and controls. Strives to ensure guest and employee satisfaction while maintaining the operating budget. Accountable for enforcing all legal obli...

Brites Management Services Limited is one of the best leading Recruitment and HR consultancy companies in Nairobi, Kenya. We are registered and incorporated under Companies Act (Cap. 486) and we provide a complete range of HR Solutions. Salary Range : KSh 50,000 KSh 100,000/month Duties and Responsibilities Develop and implement comprehensive marketing plans and campaigns to enhance brand visibil...

Job Description Responsible for bar daily shift operations and supervision of staff. Position assists with promoting the Bar, menu planning, maintaining standards, assisting servers on the floor during peak periods and managing property liquor inventories and controls. Strives to ensure guest and employee satisfaction while maintaining the operating budget. Accountable for enforcing all legal obl...

Job Description The Spa & Wellness Manager will be in charge of opening of the hotel's wellness facility, and managing the operation and business sides of the facility Key Responsibilities; To provide strategic leadership and direct operations to ensure the spa department achieves its goals and effectively contributes to the guest experience whilst maintaining the Brand Standards. Strategically d...

Job DescriptionThe Spa & Wellness Manager will be in charge of opening of the hotel's wellness facility, and managing the operation and business sides of the facilityKey Responsibilities;To provide strategic leadership and direct operations to ensure the spa department achieves its goals and effectively contributes to the guest experience whilst maintaining the Brand Standards.Strategically direc...