Jobs related to customer service

Brief DescriptionReporting to Commercial Manager, the ideal candidate will be tasked with promoting and selling KQ products and value add services (ancillary) at both B2C & B2B level, provide personalized travel related services to internal and external customers and demonstrate ownership and execution of Sales process.Detailed DescriptionTicketingLocate available flights; Check on best connectio...

Procept Associates Professional Services Limited (Procept Africa) is a consulting, training, and software solutions firm. We specialize in IT service management, project management, business analysis and business relationship management, risk management, information security & cybersecurity, business continuity management, IT governance, enterprise architecture and ISO standards. Procept Africa i...

Brief DescriptionTo ensure and maintain a healthy, safe, Secure and working environment, in compliance with the relevant industry regulatory and legislative requirements, company procedures, regulatory authorities and requirement of the customer airlines.Detailed DescriptionMaintain awareness and brief all staff with regards to occupational/operational safety and adhere to standard procedures. Th...

Kenya Airways, the leading African airline flying to more African destinations than any other carrier, takes pride in being at the forefront of connecting Africa to the world and the World to Africa through its hub Nairobi Jomo Kenyatta International Airport. Brief Description To ensure and maintain a healthy, safe, Secure and working environment, in compliance with the relevant industry regulato...

Job ResponsibilitiesTechnical SupportTo resolve/take accountability for cases being resolved by receiving case, contacting client, providing telephonic support (if possible) and coordinating resolution of case within SLA/deadlineTo provide technical support on site by coordinating appointment to resolve case with key contact at customer, organizing required parts and equipment and providing suppo...

DHL Global Forwarding Kenya has an opening for a LCL Business Development Specialist where you will execute procedures in the administration of the LCL Development process from end to end. Join us now in connecting people and improving lives.In this LCL Business Development Specialist positionYou will be the LCL product expert to support the business with sales/contracting/proposals best practice...

Job Description DHL Global Forwarding Kenya has an opening for a LCL Business Development Specialist where you will execute procedures in the administration of the LCL Development process from end to end. Join us now in connecting people and improving lives. In this LCL Business Development Specialist position You will be the LCL product expert to support the business with sales/contracting/propo...

DHL Global Forwarding Kenya has an opening for a LCL Business Development Specialist where you will execute procedures in the administration of the LCL Development process from end to end. Join us now in connecting people and improving lives. In this LCL Business Development Specialist position You will be the LCL product expert to support the business with sales/contracting/proposals best practi...

JOB SUMMARYAccountable for the quality, consistency and production of the restaurant kitchen. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Coordinates menus, purchasing, staffing and food preparation for the property's restaurant. Works with team to improve guest and employee satisfaction while maintaining the operating ...

Job Description To assess, price and determine terms for risks presented within set standards of service in a manner to ensure quality selection of risks and enforce underwriting controls, implement underwriting guidelines, processes, and procedures to ensure quality underwriting and business. PRINCIPAL ACCOUNTABILITIES. Reviewing the risks accepted from branches to ensure they are within the set...

Job Summary Are you a natural problem-solver with exceptional communication skills? Do you thrive in a fast-paced and customer-obsessed environment? We are seeking to recruit a Contact Centre Agent who will be responsible for offering topnotch support to our valued Customers with empathy and efficiency. The candidate should be customer-obsessed, proactive and solution-oriented. Duties and Respons...

Position summary:The Technology department is responsible for the Development, Realization and Implementation of the strategic Digital Product Roadmap for Rainforest Alliance (including all supporting Technology processes), for all Global Business Initiatives and Assurance programs. "Information Office''is one of the four teams under Technology Department.It's responsible for planning and leading...

Flexi Personnel Ltd is a HR Company that was founded in 2008. It is currently the fastest growing HR firm in Kenya offering a wide range of services including Headhunting and Executive selection, Outsourced Labor management, HR Outsourcing, Outsourced Payroll Management, HR consultancy, Psychometric Assessments and Expatriate Services and relocation support. What makes us a unique Recruitment and...

Key ResponsibilitiesOversee the underwriting process flows to ensure efficiency as per the company underwriting procedures manual.Oversee the business document management process to ensure proper storage and easy retrieval of underwriting documents.Prepare competitive quotations for both new and renewal businesses and dispatch the same within the recommended TAT'sSupervise, train and mentor under...

At Scania, we offer the market sustainable transport solutions and services to maximize the uptime of our customers vehicles and their business returns.In line with this, we have an exciting opportunity for a Finance Manager who will be responsible for managing the overall finance and accounting functions within Scania East Africa (Kenya). Job Summary: The Finance Manager will be responsible for ...

At Alternate Doors we pride ourselves on ensuring both the Employers and the job seekers get what they want in the most professional and efficient manner. ( HASSLE-FREE). As a client(Employer), we believe in ensuring we understand your business and your needs so that we can get the best candidates available for your business, and we will use any means necessary to deliver the best candidates. As ...

Role Description This is a full-time on-site role for a Commission-based Sales Agent. The Sales Agent will be responsible for daily sales activities, including customer service, sales generation, lead generation, and providing insurance solutions. The Sales Agent will also be involved in training and educating customers on our financial products. Qualifications Excellent communication and custome...

Job Description The Spa Therapist at M Gallery Nairobi is responsible for delivering exceptional spa treatments and services to our guests, ensuring a high level of customer satisfaction and wellness experience.The ideal candidate will possess strong skills in various spa therapies, an understanding of guest needs, and the ability to work in a luxurious, fast-paced environment.Key Responsibilitie...

Job Purpose StatementThis role is responsible for the operations that facilitate the stable operation of the bank's core systems around Treasury, Finance reconciliation and related system Operations.This includes developing, maintaining, supporting, and optimizing systems Operations in collaboration with external vendors, system experts and information security experts.This role will be responsib...

Description The incumbent will be responsible for identifying, developing and sourcing new High Net Worth and Ultra High Net Worth relationships through personal and client referrals, Old Mutual ecosystem and foster greater collaboration within the group to ensure business goals are met and will be responsible for achieving results through efforts of others and their self over periods of up to 1 ...

Key Responsibilities Oversee the underwriting process flows to ensure efficiency as per the company underwriting procedures manual. Oversee the business document management process to ensure proper storage and easy retrieval of underwriting documents. Prepare competitive quotations for both new and renewal businesses and dispatch the same within the recommended TAT s Supervise, train and mentor u...

ABOUT USAmazon is now offering an in-office role.In Office: Employees will be office based for the majority of their time.Employees on an in-office work pattern will be assigned a desk in an Amazon building.Employees will be required to reside within a commutable distance of the office they are assigned to (Nairobi)."AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving reve...

The Rainforest Alliance is a growing network of people who are inspired and committed to working together to achieve our mission of conserving biodiversity and ensuring sustainable livelihoods. Through creative, pragmatic collaboration, we aim to rebalance the planet by building strong forests and healthy communities around the world.Position summary: The Technology department is responsible for ...

PURPOSE OF THE JOBReporting to the Head of ICT, the Network Administrator officer will be responsible in managing the UN DT Sacco network infrastructure, communications network, perimeter IT security services and provide technical support to ensure that infrastructure services within the organization are optimal, reliable, and secure to meet business needs.The ideal candidate should have thorough...