Jobs related to customer service

DUTIES AND RESPONSIBILITIESCustomer relationship management: Regular meetings with clients are held to manage the relationships and run regular activities such as delivering presentations, taking their briefs, providing advice and taking time to fully understand their needs. Application of project management skills to ensure that the work is delivered to the clients as per the contracts and fulfi...

Job Description Brief Description S/he will provide end users with regular updates on the progress of resolving their incidents or fulfilling their requests. Detailed Description Serve as the first point of contact for customers seeking technical assistance over the phone or email. Perform remote trouble shooting through diagnostic techniques and pertinent questions. Determine the best solution b...

Customer relationship management:Regular meetings with clients are held to manage the relationships and run regular activities such as delivering presentations, taking their briefs, providing advice and taking time to fully understand their needs.Application of project management skills to ensure that the work is delivered to the clients as per the contracts and fulfilling the submitted briefs.Th...

Cigna is a global health service company, dedicated to helping the people we serve improve their health, well-being and sense of security. Cigna has almost 40,000 employees who service over 80 million customer relationships around the world. About the job You are responsible for the client communication for designated account relationships and Contracts. You are required to response to the client...

At Ipsos we believe our clients need more than a data supplier, they need a partner who can produce accurate and relevant information and turn it into actionable truth. Customer relationship management: Regular meetings with clients are held to manage the relationships and run regular activities such as delivering presentations, taking their briefs, providing advice and taking time to fully under...

At Ipsos we believe our clients need more than a data supplier, they need a partner who can produce accurate and relevant information and turn it into actionable truth. Responsiblities Customer relationship management: Regular meetings with clients are held to manage the relationships and run regular activities such as delivering presentations, taking their briefs, providing advice and taking tim...

About the role: The Customer Service Supervisor role holder is a dynamic and results-driven individual. He /she is a key contributor to the customer service department. The role holder will be responsible for leading a team of retention representatives to ensure the effective implementation of customer retention strategies. The primary focus of this role is to minimize customer churn, enhance cus...

The Davis & Shirtliff Group is the leading supplier of water and energy solutions in the region. The group is Kenyan based and operates through a network of Kenyan branches as well as regional subsidiaries in Uganda, Tanzania, Zambia, Rwanda, South Sudan, DRC and Zimbabwe.?The company has a total complement of over 800 highly trained and professional staff spread across the region and seeks to fi...

CUSTOMER CARE AGENT (REF: CCA/04/24) Job Purpose: The Customer Care Agent will be responsible for providing and promoting a professional, high-quality frontline customer-focused service by efficiently handling in bound & outbound calls, correspondences at the SACCO, resolving customer queries in a timely manner, cross selling the SACCO products all geared towards increasing the SACCO profitabilit...

Gap Recruitment Services Limited is a leading recruitment firm in Kenya where International and local companies find just the right fit talent. Job Purpose: The ideal candidate is highly motivated, an excellent communicator, can work well within a cooperative and friendly team as well as being able to work on their own initiative. Roles & Responsibilities Identify strong potential prospects withi...

The Davis & Shirtliff Group is the leading supplier of water related equipment in the East African region. Founded in 1946, business activities are focused on six principal product sectors Water Pumps, Boreholes, Swimming Pools, Water Treatment, Generators and Solar Equipment Summary The Davis & Shirtliff Group is the leading supplier of water and energy solutions in the region. The group is Keny...

Job Description About Dynamic Freelancer: Dynamic Freelancer is a premier provider of freelance services in the UAE, dedicated to assisting individuals in working remotely while residing in the UAE. From residency visas to health insurance and invoicing services, we offer a comprehensive suite of services tailored to our clients' unique needs. With a steadfast commitment to excellence and custome...

The Davis & Shirtliff Group is the leading supplier of water related equipment in the East African region. Founded in 1946, business activities are focused on six principal product sectors - Water Pumps, Boreholes, Swimming Pools, Water Treatment, Generators and Solar Equipment. The group is Kenyan based and operates through a network of Kenyan branches as well as regional subsidiaries in Uganda,...

What are your main responsibilities? You are responsible for the client communication for designated account relationships and Contracts. You are required to response to the client on timely manner providing full and accurate information in one go. Key Areas Communication management in day to day queries of our clients and insurers through different channels (Email, Phone, Letter and Chat) .The m...

Brief Description S/he will provide end users with regular updates on the progress of resolving their incidents or fulfilling their requests. Detailed Description Serve as the first point of contact for customers seeking technical assistance over the phone or email. Perform remote trouble shooting through diagnostic techniques and pertinent questions. Determine the best solution based on the issu...

About Dynamic Freelancer:Dynamic Freelancer is a premier provider of freelance services in the UAE, dedicated to assisting individuals in working remotely while residing in the UAE. From residency visas to health insurance and invoicing services, we offer a comprehensive suite of services tailored to our clients' unique needs. With a steadfast commitment to excellence and customer satisfaction, D...

What are your main responsibilities?You are responsible for the client communication for designated account relationships and Contracts.You are required to response to the client on timely manner providing full and accurate information in one go.Key AreasCommunication management in day to day queries of our clients and insurers through different channels (Email, Phone, Letter and Chat) .The main ...

Banking jobs. Standard Bank Group is the largest African banking group by assets offering a full range of banking and related financial services. Africa is our home, we drive her growth Our vision is to be the leading financial services organisation in, for and across Africa, delivering exceptional client experiences and superior value. This sets the primary goals and standard of excellence we in...

Banking jobs. Standard Bank Group is the largest African banking group by assets offering a full range of banking and related financial services. Africa is our home, we drive her growth Our vision is to be the leading financial services organisation in, for and across Africa, delivering exceptional client experiences and superior value. This sets the primary goals and standard of excellence we in...

Position Overview: Are you passionate about customer success and eager to learn from experienced professionals and a startup ecosystem? We are seeking a motivated and customer-centric Customer Success Fellow to join our growing team. In this internship role, you will gain valuable hands-on experience by assisting our team in onboarding new customers, building relationships, and ensuring their suc...

Job RequirementsDiploma in Front Office & Administration, Hospitality Management or any related course.Utalii College graduand is an added advantage.Attained a C or higher in your KCSE.Proficient in Microsoft Office.Customer Service experience: At least 1 Year would be an added advantage preferably in a busy environment.Competencies and Skills RequiredExcellent communication and presentation skil...

Job SummaryThe ideal candidate will be responsible for driving sales growth, establishing strong client relationships, and ensuring the success of our healthcare training and services within the health sector.The ideal candidate should have a strong background in Sales & Business Development, Excellent Communication Skills, and a proven track record in building successful relationships with organ...

Job SummaryThe ideal candidate will be responsible for driving sales growth, establishing strong client relationships, and ensuring the success of our healthcare training and services within the health sector.The ideal candidate should have a strong background in Sales & Business Development, Excellent Communication Skills, and a proven track record in building successful relationships with organ...

Kenya Airways, the leading African airline flying to more African destinations than any other carrier, takes pride in being at the forefront of connecting Africa to the world and the World to Africa through its hub Nairobi Jomo Kenyatta International Airport. Summary S/he will provide end users with regular updates on the progress of resolving their incidents or fulfilling their requests. Respons...