Job DescriptionCustomer Experience Officers are required to:Have a direct day to day interaction with customersProactively call customers to check satisfaction level. Monitor issues raised from the proactive calls and ensure the issues are closed.Work with internal partners to obtain answers/solutions to clients' queriesAct as the advocate and impetus for process improvements within the bank.Enga...
Dorbe-Leit Consulting Limited is a consulting practice providing transformational human resource management based services. We become involved with our clients in their transformation, providing services that are value-adding and measurable in their contribution to our clients success. About Job Customer Experience Officers are required to: Have a direct day to day interaction with customers Proa...
Job Description Within the Egis team in Africa, and under the responsibility of the Regional Service Line Director (RSLD) Environment Africa based in Casablanca, as a Senior Project Manager, you will carry out the following missions in the field of territory development and transport infrastructure (road, highway, rail, urban, energy, waste, water, industry, multimodal platform,...) and renewable...
Egis is a major international group in the construction engineering and mobility services sectors whose unique global service range encompasses infrastructure consulting, engineering and operation Summary Within the Egis team in Africa, and under the responsibility of the Regional Service Line Director (RSLD) Environment Africa based in Casablanca, as a Senior Project Manager, you will carry out ...
Accor S.A. is a French multinational hospitality company that owns, manages and franchises hotels, resorts and vacation properties Summary First impressions are everything! As a Guest Services Agent, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us. What is in it For You: Employee benefit card offering dis...
In 2009, the African Institute for Development Policy (AFIDEP), an African-led, regional non-profit policy think tank, was established to help bridge the gaps between research, policy and practice in the areas of population change and sustainable development, and health systems strengthening in Africa. ABOUT THE POSITION We are seeking a dynamic and experienced Conference Coordinator with at leas...
Admin jobs. About African Institute for Development Policy (AFIDEP)In 2009, the African Institute for Development Policy (AFIDEP), an African-led, regional non-profit policy think tank, was established to help bridge the gaps between research, policy and practice in the areas of population change and sustainable development, and health systems strengthening in Africa. The purpose of AFIDEP s work...
Job Purpose:Are you fluent in French? Do you possess a keen interest in sales or have valuable sales experience and proficient in french ? Our client is actively seeking a dynamic individual to fill the role of Pre-Sales Executive. In this pivotal position, you will play a crucial role in enhancing customer experience for our clients in West Africa. If you're passionate about leveraging your lang...
Gap Recruitment Services Limited is a leading recruitment firm in Kenya where International and local companies find just the right fit talent. Job Purpose: Are you fluent in French? Do you possess a keen interest in sales or have valuable sales experience and proficient in french ? Our client is actively seeking a dynamic individual to fill the role of Pre-Sales Executive. In this pivotal positi...
Requisition ID 50764Position Type FT PermanentRecruiter #LI-TS1Posting Type LI About KerryKerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to create healthier, tastier and more sustainable products that are consumed by billions of people across the world. Our vision is to be our customers' most value...
About The RoleThe Customer Care Specialist acts as the key contact between the customer and the company and will be responsive to customer's requirements at all times, (both internal and external) and resolve customer queries quickly and will direct their efforts to maximize the customer experience. The incumbent is required to display a professional image of the company and provides a comprehens...
Kerry is a company rich in heritage and resources. Over the past five decades, our focus on changing lifestyles, the globalisation of food tastes and ever-evolving consumer needs has brought us to a market-leading global position. At Kerry, we are proud to provide our customers  some of the world s best-known food, beverage and pharma brands with the expertise, insights and know-how they need t...
Delivers best in class service to HCP by handling daily queries, escalations, complaints, reconciliations and suspensions. Analyses root causes in order to correct deviations and implement initiatives to improve service delivery. Closely collaborates with provider network team and other key stakeholders to coordinate actions, projects and improvement plans aimed to improve member and provider exp...
Job Description SummaryDelivers best in class service to HCP by handling daily queries, escalations, complaints, reconciliations and suspensions. Analyses root causes in order to correct deviations and implement initiatives to improve service delivery. Closely collaborates with provider network team and other key stakeholders to coordinate actions, projects and improvement plans aimed to improve ...
Cigna is a global health service company, dedicated to helping the people we serve improve their health, well-being and sense of security. Cigna has almost 40,000 employees who service over 80 million customer relationships around the world Summary Delivers best in class service to HCP by handling daily queries, escalations, complaints, reconciliations and suspensions. Analyses root causes in ord...
The International Rescue Committee is a global humanitarian aid, relief and development nongovernmental organization. Summary: Over the past years, the IRC has deployed an Enterprise Resource Planning tool built on Microsoft Dynamics 365 F&O, called Integra. As deployments conclude, the team involved is transitioning structure to focus on adoption and optimization. The ERP Adoption Lead will be r...
Requisition ID: req49205Job Title: CRRD ERP Adoption lead - AfricaSector: Research & DevelopmentEmployment Category: Fixed TermEmployment Type: Full-TimeOpen to Expatriates: NoLocation: Nairobi, IHUB, KenyaWork Arrangement: Open to RemoteJob DescriptionJob Overview/Summary:Over the past years, the IRC has deployed an Enterprise Resource Planning tool built on Microsoft Dynamics 365 F&O, called In...
The International Rescue Committee is a global humanitarian aid, relief and development nongovernmental organization. About Job The ERP Adoption Lead will be responsible to lead this effort for the specified regions and offices, playing a significant role to coordinate and drive cross functional support. As part of the Integra team they will work closely with HQ and regional Functional Leads and ...
Job DescriptionBooking and allocation of payments received from clients. Assist with revenue downloading and reconciliation with invoicing system. Correct booking of money collected through petty cash. Follow up on unapplied and unidentified payments from clients. Correct treatment of COD (Cash On Delivery) accounts. Ensure Credit Notes and Invoices are properly offset. Create direct debits in th...
Job Description Booking and allocation of payments received from clients. Assist with revenue downloading and reconciliation with invoicing system. Correct booking of money collected through petty cash. Follow up on unapplied and unidentified payments from clients. Correct treatment of COD (Cash On Delivery) accounts. Ensure Credit Notes and Invoices are properly offset. Create direct debits in t...
Job Description Booking and allocation of payments received from clients. Assist with revenue downloading and reconciliation with invoicing system. Correct booking of money collected through petty cash. Follow up on unapplied and unidentified payments from clients. Correct treatment of COD (Cash On Delivery) accounts. Ensure Credit Notes and Invoices are properly offset. Create direct debits in t...
SGS is the world s leading inspection, verification, testing and certification company. Responsibilities Booking and allocation of payments received from clients. Assist with revenue downloading and reconciliation with invoicing system. Correct booking of money collected through petty cash. Follow up on unapplied and unidentified payments from clients. Correct treatment of COD (Cash On Delivery) ...
GENERAL OBJECTIVES Overall, the Head of Field ICT oversees the implementation and support of ICT infrastructure (inc. telecom) / information systems for the MSF OCBA field programmes, ensuring availability of the necessary tools for their operation, actively looking for synergies between Field and HQ, guaranteeing an optimal development of processes contributing to the efficiency and quality of t...
NGO Jobs In Kenya. The African Institute for Development Policy (AFIDEP) is a regional non-profit research and policy Institute established in 2010 to help bridge the gaps between research, policy and practice in development efforts in Africa. The Institute seeks to entrench a culture of evidence-informed policymaking in public policymaking by supporting governments to address institutional and s...
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