Customer service desk jobs

At Savannah Healthcare we provide advanced, multidisciplinary care across specialties, delivering one standard of excellence for all. Our goal is to better serve our patients in a timely and convenient fashion. As a multidisciplinary service provider, our clinic contains a number of on-site services that would not be available at a typical provider. S HL/HRD/04/02 /24 : CLIENT EXPERIENCE MANAGER ...

Job Description Brief Description S/he will provide end users with regular updates on the progress of resolving their incidents or fulfilling their requests. Detailed Description Serve as the first point of contact for customers seeking technical assistance over the phone or email. Perform remote trouble shooting through diagnostic techniques and pertinent questions. Determine the best solution b...

Brief Description S/he will provide end users with regular updates on the progress of resolving their incidents or fulfilling their requests. Detailed Description Serve as the first point of contact for customers seeking technical assistance over the phone or email. Perform remote trouble shooting through diagnostic techniques and pertinent questions. Determine the best solution based on the issu...

Responsibilities:Greet patients and visitors with warmth and professionalismAnswer incoming calls and direct them to the appropriate department or individualSchedule appointments and maintain accurate appointment recordsVerify patient information and insurance detailsAssist with patient registration and check-in proceduresProvide information about hospital services, policies, and proceduresMainta...

Admin jobs in Kenya. As a Receptionist, you ll be the first point of contact for all guests. The ideal candidate should be friendly, welcoming, patient, helpful, and knowledgeable about our policies, offerings, and amenities to ensure lounge guests are satisfied. In addition to providing excellent customer service, the lounge receptionist will help with administrative tasks at the front desk to e...

Role Overview: Responsible for providing an efficient and effective planned preventative maintenance, reactive maintenance and remedial works programme in a manner that achieves the objectives of the client by proactively administering the workplace services in accordance with the Service Agreement. Key objectives of the role (Not exhaustive or necessarily in order of importance): Engineering Ope...

Kenya Airways, the leading African airline flying to more African destinations than any other carrier, takes pride in being at the forefront of connecting Africa to the world and the World to Africa through its hub Nairobi Jomo Kenyatta International Airport. Summary S/he will provide end users with regular updates on the progress of resolving their incidents or fulfilling their requests. Respons...

City Health Hospital is a leading medical facility established by distinguished medical professionals who share a common concern for public health and human dignity. Responsibilities: Greet patients and visitors with warmth and professionalism Answer incoming calls and direct them to the appropriate department or individual Schedule appointments and maintain accurate appointment records Verify pa...

Job Description Role Overview: Responsible for providing an efficient and effective planned preventative maintenance, reactive maintenance and remedial works programme in a manner that achieves the objectives of the client by proactively administering the workplace services in accordance with the Service Agreement. Key objectives of the role (Not exhaustive or necessarily in order of importance):...

Serve as the first point of contact for customers seeking technical assistance over the phone or email.Perform remote trouble shooting through diagnostic techniques and pertinent questions.Determine the best solution based on the issue and details provided by customers.Walk the customer through the problem-solving process.Direct unresolved issues to the next level of support personnel.Provide acc...

We are the market leader in commercial real estate services and investments. With services, insights and data that span every dimension of the industry, we create solutions for clients of every size, in every sector and across Africa & the Middle East. So if you love to do your best work, to collaborate with others, and to have fun along the way, we'd love to talk with you.Role Overview: Responsi...

We are the market leader in commercial real estate services and investments. With services, insights and data that span every dimension of the industry, we create solutions for clients of every size, in every sector and across Africa & the Middle East. Role Overview: Responsible for providing an efficient and effective planned preventative maintenance, reactive maintenance and remedial works prog...

Job Purpose: This position is responsible for providing guidance and assistance to customers. Key Responsibilities/ Duties / Tasks: Operating the reception desk and maintaining a good ambience in the reception area; Operating the reception desk and issuing visitors passes; Responding to visitors queries and telephone inquiries; Guiding and directing visitors to designated offices and areas; Recor...

JOB PURPOSE STATEMENTThe purpose of this role is providing day to day support, working on deployments, customization and integration of all CRM Services, SharePoint, Microsoft Power Apps, Power Automation, Data Integration (ETL) and web development whilst driving ongoing improvements. The role holder will also be responsible for ensuring they follow best practices and driving continuous service i...

Andersen in Kenya is a member of Andersen Global, an international association of member firms with more than 3,500 professionals worldwide, nearly 500 global partners and a presence in over 111 locations through its member firms and collaborating firms. The professionals of Andersen Global all over offices in the world share a common background and a vision. We value open communication, informat...

Strategy:Contribute to the development and implementation of IT service desk strategies, goals, and objectives aligned with the organization's overall IT strategy.Continuously evaluate and improve IT service desk processes, workflows, and tools to enhance service delivery and efficiency.Operational:Manage and prioritize incoming service requests and incidents, ensuring timely resolution and appro...

Job Description Front Desk Agent (Chinese Speaking) First impressions are everything! As a Guest Services Agent, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us. What is in it for you: Employee benefit card offering discounted rates at Accor worldwide Learning programs through our Academies Opportunity to...

Job SummaryOverall responsibility in ensuring quality, efficient andproactive human resource support services for the team.ResponsibilitiesCompensation & Benefits Management.Employee Separation Management. Disciplinary Management.Leave Management.Ensure full implementation on the HRMS in all HR functions.Support in the implementation of change management processes.HR Analytics and reporting of HR...

Job Description Job Summary Overall responsibility in ensuring quality, efficient andproactive human resource support services for the team. Responsibilities Compensation & Benefits Management. Employee Separation Management. Disciplinary Management. Leave Management. Ensure full implementation on the HRMS in all HR functions. Support in the implementation of change management processes. HR Analy...

Bliss Medical Centre is a leading provider of medical services in East Africa, providing accessible, affordable and quality healthcare services. We are the fastest growing chain of modern outpatient medical services with over 80 Medical Centres. Job Summary Overall responsibility in ensuring quality, efficient andproactive human resource support services for the team. Responsibilities Compensatio...

Summit Recruitment & Search was established in 2009 to address the recruitment, mass recruitment, executive search, outsourcing and training needs of companies based in Kenya or wanting to enter the Kenyan, East African, South African and African market. We have a leading proven track record in our field in South Africa, Uganda, Ethiopia, Tanzania, Rwanda, Nigeria, Zambia, Ghana and many other Af...

Job DescriptionFirst impressions are everything! As a Guest Services Agent, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.What is in it For You:Employee benefit card offering discounted rates at Accor worldwideLearning programs through our AcademiesOpportunity to develop your talent and grow within your...

Accor S.A. is a French multinational hospitality company that owns, manages and franchises hotels, resorts and vacation properties Summary First impressions are everything! As a Guest Services Agent, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us. What is in it For You: Employee benefit card offering dis...

Bliss Medical Centre is a leading provider of medical services in East Africa, providing accessible, affordable and quality healthcare services. We are the fastest growing chain of modern outpatient medical services with over 80 Medical Centres. Our driving force is the desire to see people living healthy for maximum productivity; we believe a healthy nation is a wealthy nation! Job Summary Overa...