Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymo...
Job briefWe are looking for a Hotel Front Desk Agent to serve as our guests' first point of contact and manage all aspects of their accommodation.ResponsibilitiesPerform all check-in and check-out tasksManage online and phone reservationsInform customers about payment methods and verify their credit card dataRegister guests collecting necessary information (like contact details and exact dates of...
Nairobi Inland Cargo Terminal (NICT) is an Inland Container Depot (ICD) located in the Industrial Area off Mombasa Road on ICD Road in Nairobi, Kenya. The main objective of NICT is to bring port services closer to customers in the hinterland. About the job We are a premium stress-free, duly licensed and gazetted Container Freight Station (CFS) facility in Nairobi. We offer cargo handling, verific...
About the role BURN is looking for an exceptional, efficient A Customer Care Escalation Agent to fill the role. The Aftersales Close Looping Agent will manage all Aftersales support activities. The key role will be good customer service to all customers that require aftersales service, troubleshooting, resolving, and escalating all aftersales issues reported by the customers through the BURN cust...
About the jobSALES EXECUTIVE VACANCYWe are a premium stress-free, duly licensed and gazetted Container Freight Station (CFS) facility in Nairobi. We offer cargo handling, verification, stuffing and destuffing services for both import and export cargo in Nairobi. We are looking to hire passionate and energetic Sales Executives who will aggressively sale these services.Role PurposeThe purpose of th...
Act as the gatekeeper of the Company, you will be our vendor's first point of contact, responsible for delivering a best-in-class support experience, handling merchant's queries, providing appropriate solutions and alternatives within reasonable time limits to ensure merchant activation and retention. Key Duties and Responsibilities: Sales enablement Build relationships with vendors trading all o...
Responsible To:Call Center Supervisor OVERALL JOB PURPOSE Main duties and responsibilities Answering or making calls to customers to learn about and address their needs, complaints, or other issues with products or services. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. Engaging in active listening with caller...
We are a Human Resource Management Consulting Company based in Nairobi Kenya providing a comprehensive range of Human Resources Solutions with your business needs and focus in mind. Responsibilities: Represent clients in the buying and selling of residential properties, commercial properties, and vacant land. Conduct market research and analysis to determine property values and pricing strategies...
Department:Customer Service.Reporting To:Customer Service Manager.Working Hours:24hrs (Shift Based)Responsibilities:1. Customer Interaction:Handle incoming customer inquiries via phone, email, or chat in a timely and professional manner.Provide accurate information regarding products, services, and promotions.2. Order Processing:Assist customers with order placements, modifications, and cancellat...
CSM is a regional leader in helping organizations solve their most pressing strategy execution challenges. We provide our clients with an integrated set of servicesstrategy and technology consulting, education, training, and certification that deliver tangible results and enduring internal capabilities. Salary RangeKSh 30,000 KSh 50,000/month Reporting Line: General Manager, Finance and Operation...
Role Description This is a full-time sales manager role in the expanding of commercial vehicle, heavy earthmoving equipment (excavator, loader, grader, forklift and etc), agriculture equipment (farm tractor and implement) and energy sector in assigned territory, providing product knowledge and financing support to customers. The sales manager is responsible for day-to-day sales activities of comm...
Job Summary We are looking for enthusiastic and energetic Telesales Agents to sell our products on contribute to generating sales for our company. The Agents will be responsible for closing sales deals over the phone and maintaining good customer relationships. Responsibilities An effective telesales agent must be an excellent communicator and possess superior people skills. They must be confiden...
About Securex HISTORY With the vision of a safer Kenya and the experience of the police force, former Police Inspector Kishori Lal Sahni started a small investigations company in 1970 which has now grown to be one of the most respected brands in the security industry in the East African Region. Securex has grown from strength to strength in the past forty four years to become the leading Security...
Reporting Line:General Manager, Finance and OperationsEmployment Type: Performance based contract Basic Salary:Kshs 30,000 retainer plus commission based on salesINTRODUCTIONOur client, a fast growing insurance agency, is currently searching for a highly-analytical and professional Insurance Agent to join the team. If you're a talented and sales-minded professional with a passion for the insuranc...
Call Center AgentOur client, an on-demand Courier Service that delivers products ordered through their mobile app seeks to recruit aCall Center Agent. He/she's main task is to coordinate live rider operations and ensure daily performance against a range of KPIs.Location: NairobiKey ResponsibilitiesMonitor, anticipate and manage the live operation to ensure a great user experienceManage real-time ...
Our client in the Wines and Spirit industry seeks to hire a Sales Representative to support the Sales Manager in planning, delivering, and monitoring the Sales of a specific off-trade segment, by client, brand, and SKU. Key Responsibilities: Implementing channel & account strategies, terms and conditions, and other best practices in the identified accounts, ensuring the best advantage for each br...