Quality Service Manager Jobs

Equity Bank Limited (The Bank ) is incorporated, registered under the Kenyan Companies Act Cap 486 and domiciled in Kenya. The address of the Bank s registered office is 9th Floor, Equity Centre, P.O. Box 75104 00200 Nairobi. Mission/ Core purpose of the Job: This role is responsible for embedding and maintaining technical security control requirement across the Equity network, infrastructure and...

Admin jobs. Gross Salary: 230-250k,Reports To: C.E.O, Our client is an exporter and distributor of fresh vegetables, fruits and horticultural crops from Kenya. They are looking to hire a General Manager who will direct, administer, and coordinate the internal operational activities of the organization by policies, goals, and objectives established by the Chief Executive Officer and the Board of D...

1) Policy Development and Implementation:Champion safeguarding policies and procedures, including strong advocacy for safeguarding across all levels of KCBF operations to enhance mainstreaming of safeguarding across all KCBF and programs.Support the development, review, updating and communication of KCBF safeguarding policies, procedures and other guidelines.Ensure overall compliance to these gui...

Equity Bank Limited (The "Bank ) is incorporated, registered under the Kenyan Companies Act Cap 486 and domiciled in Kenya. The address of the Bank s registered office is 9th Floor, Equity Centre, P.O. Box 75104 - 00200 Nairobi. The Bank is licensed under the Kenya Banking Act (Chapter 488), and continues to offer retail banking, microfinance and related services. The Bank has subsidiaries in Ken...

In this pivotal role, you will be the architect of strategic direction and operational excellence in our warehouse and logistics operations. As the coordinator behind our inbound logistics, you will orchestrate seamless coordination with clearing agents, customs authorities, and government bodies to ensure the smooth flow of goods across borders. Your expertise will be instrumental in executing d...

Job Description1. IdentificationPosition Title:Data Management AssistantReports to/Position Title:PMER OfficerLocation:Dadaab The Department of World Service (WS) of the Lutheran World Federation (LWF) is the humanitarian and development arm of the Lutheran World Federation. WS provides support to refugees, returnees, internally displaced people, their host communities and communities at risk, fo...

Our client, Barizi Data Privacy Services is a trusted data protection service provider that allows you to outsource a range of much needed data protection and related services, to ensure that organizations comply with the Data Protection Laws and Regulations from across the globe. GENERAL MANAGER They are seeking a seasoned and results-oriented leader to join our team as General Manager. You will...

BRAC International is Hiring! Join BRAC International to create opportunities for people to realise their potential. Position: Senior Manager, Skills & Livelihood, BRAC International Job Location: Nairobi, Kenya About the Role: BRAC International (BI) is seeking a Senior Manager, Skills & Livelihood, BRAC International in Kenya who is aligned with it s ethos of working in partnership with communi...

MicroSave Consulting (MSC) is a boutique consulting firm that has, for 20 years, pushed the world towards meaningful financial, social, and economic inclusion. With 11 offices around the globe, about 180 staff of different nationalities and varied expertise, we are proud to be working in over 65 developing countries Summary Be part of the future of banking in Africa. We seek a dynamic and motivat...

As the Insurance Manager at My 1Health, you will lead the strategic expansion of our insurance partnerships across Africa, focusing on enhancing our global network of healthcare providers to support international medical treatments for policyholders. This role is pivotal in building relationships with insurance companies both locally and internationally, ensuring that partnerships are both strate...

We are seeking a Inventory & Stores Manager to manage the inventory, policies and procedures related to inventory control. He/ She will take steps to decrease the excess inventory as well as ensure that enough stock is available to meet the planning requirements. As the Inventory & Stores Manager, he/ she is responsible for designing an inventory management plan that will help in streamlining the...

Tetra Pak East Africa has an exciting opportunity for an experienced Customer Service Representative who will drive order Management and design handling operational performance within a assigned portfolio of customers and work on a continuous improvement approach towards process improvement opportunities. The successful candidate will be based in Nairobi, Kenya and will report to the Customer Ser...

My 1health is a full-service platform at the forefront of transforming the way patients access specialized healthcare services globally. We are not just redefining healthcare; we are revolutionizing the very experience of it. Summary As the Insurance Manager at My 1Health, you will lead the strategic expansion of our insurance partnerships across Africa, focusing on enhancing our global network o...

The Job As the Tiko Service Quality Lead, you will be responsible for overseeing and enhance service standards across all Tiko markets, including South Africa, Kenya, Uganda, Ethiopia, and Burkina Faso. Your key duties include guiding Service Quality Specialists and overseeing Quality Assurance Consultants to achieve excellence in service delivery. Responsibilities: Implement the Tiko Quality Ass...

Job Purpose:As a Quantity Surveyor / Project Manager, you will play a critical role in managing the cost, time, and quality aspects of our off-plan real estate projects from inception to completion. You will be responsible for quantity surveying, cost estimation, project planning, procurement, contract administration, and construction management to ensure the successful execution of projects with...

Client Management (50%)Coordinate intakes and data approval on a weekly basis to ensure smooth implementation within the set guidelines. In case of travel coordinate the necessary approvals with your supervisorProvide quality service and support to eProd clients, including onsite training, online follow up sessions, scheduled data health checks and define implementation plans to align with the cl...

Customer Sales and service: - 45%Identify potential sales opportunities with new & existing Customers and subsequently sell and deliver.Identify the opportunity to introduce Product Specialists to Customers and subsequently to ensure delivery and sales.Formulate business development strategies and objectives to meet changing market needs.Monitor the level of complaints and quality of handling of ...

M-KOPA s mission is to make high quality energy affordable to everyone. OUR GROWTH SO FAR M-KOPA has connected more than 400,000 homes in Kenya,Tanzania and Uganda to solar power with over 550 new homes being added every day. Summary In this pivotal role, you will be the architect of strategic direction and operational excellence in our warehouse and logistics operations. As the coordinator behin...

About the Role: This role includes performing information and data quality reviews and creating and maintaining standard work processes. Quality reviews and checks will be based on the organization's standards, as well as any applicable methodologies, especially within the Carbon environment. In addition, the person to fill this role will be at the forefront of ensuring the organization meets its...

Planning patient's food and beverage menus in consultation with the Nutritionist, chefs, and cooks, according to customers dietary needs in the Hospital Ensuring maintenance of food stock levels and ordering new supplies as required in the kitchen and other catering areas of the Hospital Implementation of Catering procedures and policies Inspection and coordination of repairs and maintenance in t...

About the Role:BRAC International (BI) is seeking a Senior Manager, Skills & Livelihood, BRAC International in Kenya who is aligned with it's ethos of working in partnership with communities to create impact for scale. The Senior Manager, Skills & Livelihood, BRAC International is part of BRAC International's core programme team and will enhance skills, entrepreneurship, and non-farm livelihood i...

Key ResponsibilitiesLeading the Life Assurance technical function in managing and supporting business systems including solution enhancement and support issues related to Life AssuranceEnsuring alignment of the Life Assurance technical function towards the company strategy such as greater reach, industry competitiveness and overall profitability.Managing integration across various platforms with ...

NGO job opportunities in Kenya. The Save the Children Fund, commonly known as Save the Children, is an international non-governmental organization that promotes children s rights, provides relief and helps support children in developing countries Role Purpose: The primary focus of this role will be to manage the Quality Framework through the coordination of focal points across all functions and a...

Identify and implement action plans and regularly track and review Branch performance to ensure the achievement of the set targets for the branch.Responsible for preparation and submission of daily, weekly and monthly reports to the senior management.Promote high level customer service culture in the branch for potential acquisitions.Achieve set sales & collections targets.Stimulate branch growth...