Customer service jobs in Nairobi. Your opportunity Sidel is looking for a self motivated Cluster Customer Success Specialist / Customer Care Manager who will be part of the Customer Management organization reporting to the Lead Customer Care Manager. The incumbent will be responsible for supporting customer requests for emergencies, troubleshooting and technical assistance during the warranty and...
Principle Accountabilities Maintain and grow the existing mortgage business customers through enhanced relationship management. Work closely with the HFDI (Development and Investment subsidiary) team to leverage its distribution and deliver solutions across the country Constantly engaging signed-up partners to ensure maximum uptake of solutions Ensure 100% participation in product promotional act...
Sidel is looking for a self motivated Cluster Customer Success Specialist / Customer Care Manager who will be part of the Customer Management organization reporting to the Lead Customer Care Manager. The incumbent will be responsible for supporting customer requests for emergencies, troubleshooting and technical assistance during the warranty and life-cycle of the equipment. He/She will also be l...
Key Accountabilities Delivery of budget across all key finance metrics. Provide insights and recommendations to optimize pricing, promotions, and product mix to drive delivery of price mix and RGM initiatives With Commercial and portfolio expansion in line with the growth ambitions. Reduce debt and stock levels, Full NWC reconciliation and drivers monthly. Enhance efficiency of Internal Business ...
Bharti Airtel Limited is an Indian global telecommunications services company based in New Delhi, India. It operates in 18 countries across South Asia, Africa, and the Channel Islands. About Job Commercial lead for the development of Airtel FWA products and proposition from concept to launch, taking responsibility for conceptualization, scoping, implementation, and operationalization. Build and i...
SportPesa, is a Kenya-based sports betting website owned and operated by Pevans East Africa Limited. The website is licensed by the BCLB (Betting Control and Licensing Board of Kenya) under the Betting, Lotteries and Gaming Act. Duties and Responsibilities Technical support Liaise with Customer Service teams throughout the estate and iforium / game providers to understand and document player disp...
Sidel is looking for a Project Manager Services who acts as the local technical Project Manager to manage and execute non-standard Services project activities, including Packaging, Line Conversion, Molds and Line ImprovementYour MissionUnderstand customer requests and translate his needs.Coordinate with all involved product divisions to provide a full complete solution answering customer needsSup...
Job DescriptionThe Instructional/Learning Designer for our programmes in Management & Leadership will join the Learning Team and work closely with the Enterprise Business to build programmes that work for our growing group of African and global clients. In this role, you will be particularly focused on our Enterprise Academy programme pioneering our proprietary approach to 'Winning Behaviors.' Yo...
HFC is the banking and property finance subsidiary of HF Group, offering fully fledged commercial banking and property finance solutions. These competitive solutions are customized to meet the unique needs of our customers. Principle Accountabilities Maintain and grow the existing mortgage business customers through enhanced relationship management. Work closely with the HFDI (Development and Inv...
Superior and unrivalled support for our LPG customers. This covers areas of installations and conversions, safety audits on your premises, bespoke LPG solutions to fit your requirements and give best value, maintenance and support to ensure all runs smoothly. Summary As the Quality Control Manager Manager, you will develop, implement, and maintain quality control policies and procedures, oversee ...
Key AccountabilitiesDelivery of budget across all key finance metrics.Provide insights and recommendations to optimize pricing, promotions, and product mix to drive delivery of price mix and RGM initiatives With Commercial and portfolio expansion in line with the growth ambitions. Reduce debt and stock levels, Full NWC reconciliation and drivers monthly. Enhance efficiency of Internal Business Pl...
JOB SUMMARY - PURPOSEThe position is responsible for spearheading the fundraising and strategic partnership for Our Client, for attainment of longterm organizational resource sustainability.DUTIES AND RESPONSIBILITIESStrategy and Business ManagementProvide leadership and accountability in Fundraising and Strategic Partnership function.Lead the development, implementation and periodic review of fu...
PZ Cussons is a dynamic consumer products group. We ve created some of the world s best-loved and most trusted brands. Key Accountabilities Delivery of budget across all key finance metrics. Provide insights and recommendations to optimize pricing, promotions, and product mix to drive delivery of price mix and RGM initiatives With Commercial and portfolio expansion in line with the growth ambitio...
JOB SUMMARY - PURPOSE The position is responsible for spearheading the fundraising and strategic partnership for Our Client, for attainment of long-term organizational resource sustainability. DUTIES AND RESPONSIBILITIES Strategy and Business Management Provide leadership and accountability in Fundraising and Strategic Partnership function. Lead the development, implementation and periodic review...
Position DescriptionThe job holder will define and specify activities, processes and standards to fulfill the quality requirements for manufactured materials, components and products. S/he will continuously monitor the quality of products received, stored, dispatched to ensure all meet set and agreed standards to drive consistent product experience to the end customer across markets. (Africa)Role...
This role is an exciting opportunity to join the VGS Partnerships team and lead the Strategic Partnerships Business practice. The role, reporting to the Head of Visa Government Solutions for SSA, will be responsible for identifying, building, implementing, and managing key partnerships in this sector. Partners could include leading Multilateral Donor organisations (e.g. US Aid), Multilateral Deve...
Sheer Logic Management Consultants (SLMC) was incorporated in 1997 as a limited liability company whose overall aim is to provide Human Resource consultancy and training services to a diverse set of industries and economic sectors; both private and public. JOB SUMMARY PURPOSE The position is responsible for spearheading the fundraising and strategic partnership for Our Client, for attainment of l...
Sheer Logic Management Consultants (SLMC) was incorporated in 1997 as a limited liability company whose overall aim is to provide Human Resource consultancy and training services to a diverse set of industries and economic sectors; both private and public. Our Mission Improve the operational effectiveness of our client, by developing solutions that build the internal capacities and capabilities. ...
Johnson & Johnson Innovative Medicine is recruiting for Key Account Manager Neuroscience to be located in Nairobi, Kenya. About Johnson & Johnson English At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are...
Principle Accountabilities Maintain and grow the existing mortgage business customers through enhanced relationship management. Work closely with the HFDI (Development and Investment subsidiary) team to leverage its distribution and deliver solutions across the country Constantly engaging signed-up partners to ensure maximum uptake of solutions Ensure 100% participation in product promotional act...
Summary This role is an exciting opportunity to join the VGS Partnerships team and lead the Strategic Partnerships Business practice. The role, reporting to the Head of Visa Government Solutions for SSA, will be responsible for identifying, building, implementing, and managing key partnerships in this sector. Partners could include leading Multilateral Donor organisations (e.g. US Aid), Multilate...
The opportunity : The EY-Parthenon Strategy team is currently seeking expand their team and recruit Senior Managers and Directors who will be able to build on their current strategy development, transaction and commercial experience, and work on a number of diverse and demanding projects for blue chip and entrepreneurial clients. Your skills and experience will be valuable in working with clients...
Admin jobs. Department/Division: Operations,Reporting To: Head of Operations, Sportpesa is looking to hire an Assistant Casino Manager Duties and Responsibilities Technical support Liaise with Customer Service teams throughout the estate and iforium / game providers to understand and document player disputes and ensure disputes are handled promptly, efficiently and fairly. Customer Service suppor...
About the RoleWe are seeking candidates with a background in engineering, data science, product & research with some prior experience in a product management role. The ideal candidate should be passionate about solving difficult social problems. The Expectations From a Successful Candidate For This Role Are:Proficient in roadmap management, capturing and prioritizing diverse inputs to drive impac...