HCS Affiliates Group, is a one-stop human resources and management consultancy organization, headquartered in Nairobi, Kenya. Our client, a leading telecommunications provider seeks to recruit a Trade Development Representative. Reports to: Area Sales Manager Location: Bungoma South, Maseno & South Lake Job purpose To focus on channel visitations to drive retailer awareness & turnaround on SIMs &...
About the Client:A leading private modern healthcare facility located in Nairobi, Kenya that offers a range of services with a dedicated team of various professional and qualified specialists. The facility seeks to fill the Call Center Team leader position who will onboard, train, motivate, develop, and lead our Customer Service & Contact Centre team to ensure the effective and efficient running ...
About the Client:A leading private modern healthcare facility located in Nairobi, Kenya that offers a range of services with a dedicated team of various professional and qualified specialists. The facility seeks to fill the Call Center Team leader position who will onboard, train, motivate, develop, and lead our Customer Service & Contact Centre team to ensure the effective and efficient running ...
Pesapal provides a simple, safe and secure way for individuals and businesses to make and accept payments in Africa. Pesapal payments work on the internet and directly on the handset. Summary We are looking for a passionate, performance-driven marketing professional to join our team based in our Kenya offices. The role has three anchors:- Performance Marketing- growing Pesapal s Share of Payment ...
We are a comprehensive Human Capital Consultancy firm dedicated to helping organizations just like yours with their HR activities and work. We believe in creating productive and fruitful relationships with our clients by adding value to your business to ensure that you get the very best return on your Human Capital spend About the Client: A leading private modern healthcare facility located in Na...
Brief DescriptionJob Purpose: - Reporting to the Commercial Manager, Kenya, the ideal candidate will be responsible for: Management of Corporate and Trade Accounts and deliver incremental revenue from the Corporate and Business travel market in order to achieve budgeted revenue target.Detailed DescriptionManage and grow existing Corporate and Trade accounts.Prospect for new corporate contracted b...
Department:Customer Service.Reporting To:Customer Service Manager.Working Hours:24hrs (Shift Based)Responsibilities:1. Customer Interaction:Handle incoming customer inquiries via phone, email, or chat in a timely and professional manner.Provide accurate information regarding products, services, and promotions.2. Order Processing:Assist customers with order placements, modifications, and cancellat...
Kenya Airways, the leading African airline flying to more African destinations than any other carrier, takes pride in being at the forefront of connecting Africa to the world and the World to Africa through its hub Nairobi Jomo Kenyatta International Airport. Job Purpose: Reporting to the Commercial Manager, Kenya, the ideal candidate will be responsible for: Management of Corporate and Trade Acc...
Chupa Chap Limited is your go-to party partner! Fast, affordable drink delivery and we ll even host the bar for you. Department: Customer Service. Reporting To: Customer Service Manager. Working Hours: 24hrs (Shift Based) Responsibilities: 1. Customer Interaction: Handle incoming customer inquiries via phone, email, or chat in a timely and professional manner. Provide accurate information regardi...
DescriptionOur purpose is transforming lives, giving dignity, and expanding opportunities for wealth creation.The role holder will be responsible for leading and managing the overall business and performance of the Mobile money P&L entity. The Mobile Money Head will be in charge of analysis and defining customers, market requirements as well as trends to ensure that the business achieves it set g...
Our client, Glovo seeks to recruit a Content Agent. He/she will be responsible for assisting current and new clients in activations and upgrades.Key ResponsibilitiesChecking mails for new activation assignments.Working on completing the content for the activations assigned (store and menu creation)In case of no new activations, content improvement check is done (checking the menus of already impl...
HCS Affiliates Group, is a one-stop human resources and management consultancy organization, headquartered in Nairobi, Kenya. Summary Our client, Glovo seeks to recruit a Content Agent. He/she will be responsible for assisting current and new clients in activations and upgrades. Key Responsibilities Checking mails for new activation assignments. Working on completing the content for the activatio...
What we are looking for Your mission is to manage our biggest and most customer centric team of all the Customer Support team. You will manage a team of 10 (and growing) Customer Support Reps to ensure that our customers get a white glove service. This role will need you to deep dive into our Customer's Issues to build and evolve the team into one that not just meets our customers expectations, b...
Our client, a leading telecommunications provider seeks to recruit a Trade Development Representative.Reports to:Area Sales ManagerLocation: Kapsabet, Munyaka, Iten, Kisumu West CBDJob purposeTo focus on channel visitations to drive retailer awareness & turnaround on SIMs & Float while paying attention to visibility and merchandising at point of purchase for SSOs and T-Kash agents.Key Responsibil...
Greets guests over the phone in a friendly, courteous manner.Records reservation information accurately in the PMS (Opera). Both Group and transient business reservations.Informs other departments of VIP arrivals.Advises travel agencies and companies on the required deposit and cancellation policy.Coordinates with Sales & Marketing and Front Office sections and updates them on any changes in rate...
TASKS, DUTIES AND RESPONSIBILITIESMAXIMISES HOTEL REVENUE AND GUEST SATISFACTIONGreets guests over the phone in a friendly, courteous manner.Records reservation information accurately in the PMS (Opera). Both Group and transient business reservations.Informs other departments of VIP arrivals.Advises travel agencies and companies on the required deposit and cancellation policy.Coordinates with Sal...
Radisson Hotel Group is one of the world s largest and most dynamic hotel groups with seven distinctive hotel brands with more than 1,100 hotels in destinations around the world. TASKS, DUTIES AND RESPONSIBILITIES MAXIMISES HOTEL REVENUE AND GUEST SATISFACTION Greets guests over the phone in a friendly, courteous manner. Records reservation information accurately in the PMS (Opera). Both Group an...
Key duties and responsibilities a) Communicate important feedback from customers to the relevant department internally. b) Preparing reports on marketing activities such as tracking incoming leads and following up with potential clients. c) Coordinating with other departments to ensure that sales campaigns are supported by other departments d) Providing customer service by answering questions abo...
Duties and ResponsibilitiesDeliver value proposition to potential customers, through scripts.Follow through on leads for potential sales and ensure conversion by explaining driving school services and prices.Meet or exceed projected sales quotas and collaboratively work with team members on the call floor to meet sales and performance goals.Maintain detailed records of inbound and outbound corres...
About the Role:Apollo Agriculture is seeking experienced and highly motivated Field Sales Managers to join the Sales team and take charge of leading and managing our field sales agents in the counties where our customers are located. In the just concluded peak season, Apollo has experienced tremendous success, meeting and surpassing sales targets, thanks to the relentless dedication of the sales ...
The Channel Development Coordinator will be tasked with the responsibility of managing new Plastic Sourcing channels i.e Aggregators and Franchises within the assigned market through building a customer base that will complement the mainstream Sourcing channels sustainably. He/She will work with business stakeholders in the assigned markets to profile, recruit and successfully onboard new agents ...
The Channel Development Coordinator will be tasked with the responsibility of managing new Plastic Sourcing channels i.e Aggregators and Franchises within the assigned market through building a customer base that will complement the mainstream Sourcing channels sustainably. He/She will work with business stakeholders in the assigned markets to profile, recruit and successfully onboard new agents ...
Unit: Fundraising Reporting to: Directly report to the Regional Fundraising Coordinator Location: KENYA, Monday-Friday:- 9am-5pm ABOUT GREENPEACE AFRICA Greenpeace Africa was founded in 2008 and is part of the Greenpeace global network that has recently celebrated 50 years of climate activism across the world. Greenpeace was founded in 1971 by a small group of concerned individuals, who set sail ...
Apollo helps farmers in emerging markets increase their profits. We use agronomic machine learning, remote sensing, and mobile technology to help farmers access credit, high-quality farm inputs, and customized advice. Our first product is a customized package of farm inputs, farming advice, and credit delivered to farmers in Kenya. About the Role: Apollo Agriculture is seeking experienced and hig...