Operations Manager at Frank Management Consult Ltd
About the role This strategic role will be the interface between our business and the key internal and external stakeholders. These stakeholders include government officials, driver partners, the local operations team, country and regional management, and HQ teams (ie Growth Analytics, Expansion, Global Operations, Marketing, Product, Regulatory, CS). This is a critical, impactful and highly rewa...
About the Job:You will work within the support function of the Global Service Delivery teams in East Africa as part of our Operations department.As the Senior Manager of Operations, you will lead and support formulating overall company strategy, managing people and establishing policies. To be successful in this role, you should be a thoughtful leader and a confident decision-maker, helping our p...
Summit Recruitment and Search Africa is a leading Recruitment and Executive Search agency head quartered in Kenya providing outstanding talent to a wide range of companies and NGOs in various business sectors across Africa.Our client, a European Food Waste Management company, is looking for a hands on Finance & Operations Manager, to be based in Nairobi. The successful candidate will be responsib...
Job Description Management and Control of all activities included in the O2C/P2P/R2R/MDM streams to ensure completeness, accuracy, and timeliness. O2C activities include Credit Management, Revenue Recognition, Cash Allocation, Month End Closing and Collections. P2P activities include Invoice Processing, Payments, Travel &Expenses, Purchase Order Processing and Month End Closing R2R activities inc...
The Offer Fantastic work culture Attractive Salary & Benefits A role that offers a breadth of learning opportunities The Job You will be responsible for : Partnering with key stakeholders in the business to identify, assess and mitigate operational risks. Evaluating the effectiveness of internal controls and suggesting improvements. Analysing risk incidents and performing Root Cause Analysis to i...
CHARLESON creative agency helps top brands thrive by telling captivating stories to connect them with their target audience. We integrate creativity and modern communication strategies to create a worthwhile marketing experience for brands. At CHARLESON, we take pride in developing exemplary marketing strategies for your brand to keep you both focused and aligned. We ensure that your brand is mor...
Our Mission We have recently updated our Company Mission to reflect our ambitions to build the future of payments in Africa. You can read all about it here . Why does our mission matter? There are over 1.3 billion Africans in the world and is the fastest-growing region in the world . Africa is also the most expensive place to send money to and trade with. Talent is everywhere but opportunity isn'...
Craydel is Africa s largest higher education platform, helping students search, get matched and enrolled to top Universities across the world! We leverage on technology, to disrupt the study abroad industry that is currently fragmented, unorganized and at often misguided by financial incentives rather than student outcomes. About the Role Craydel is seeking an Operations Manager responsible for t...
YOUR MISSION We are looking for a Manager to lead the Customer Service operations in SSA Sub-Saharan Africa. Glovo Customer Service helps Clients, Glovers and Partners through different channels (chat, email and phone) to solve their issues and to ensure they have an excellent experience with Glovo. THE JOURNEY Be responsible for the effective operation of Customer Service hubs providing service ...
Role DescriptionThis is a full-time on-site role as an Operations Manager located in Nairobi County, Kenya. The Operations Manager will be responsible for the day-to-day operations management of the company, including managing logistics, booking accommodation, managing customer service, and ensuring the quality and execution of tours. The Operations Manager will also be responsible for developing...
We are a small team of passionate travelers and nature photographers from India. We love traveling to exotic locations around the globe for wildlife and landscapes Duties This is a full-time on-site role as an Operations Manager located in Nairobi County, Kenya. The Operations Manager will be responsible for the day-to-day operations management of the company, including managing logistics, bookin...
Duties and ResponsibilitiesLine management of all employees in Kenya; their performance and developmentEnsuring that the various Kenya guest-facing units deliver guest services / experiences in line with the agreed standards & definitions for agent servicesEnd-responsible for the consistently strong and cost-efficient performance of support functions including resupplies, fleet management and ass...
Umba combines advanced tools and techniques to optimize risk exposures in emerging markets that are currently underserved by traditional banking services. Summary Umba is currently in search of a Finance and Operations Manager to join our team based in the Kenya Office. In this role, the Finance and Operations Manager will hold a pivotal role in leading and overseeing various critical functions w...
Duties and Responsibilities Line management of all employees in Kenya; their performance and development Ensuring that the various Kenya guest-facing units deliver guest services / experiences in line with the agreed standards & definitions for agent services End-responsible for the consistently strong and cost-efficient performance of support functions including resupplies, fleet management and ...
Manage the payment operations team on a day-to-day basis. The Payment Operations team manages the relationships with all payout providers and owns our ability to meet our reliability targets across all corridors.Train team members on best practices for managing payment partner relationshipsAct as an escalation point for the team regarding critical partner issuesActively contribute to the developm...