Customer Service Supervisor Jobs in Dagoretti South

Salary: Kshs 30k, Our client is a leading tour operator in Kenya and the best tour and travel agency for safaris packages. They are looking to hire a Customer Service Representative who will handle all aspects of customer service including customer communication, enquiry handling, customer relations, complaints handling and ensure high quality services to customers in accordance with the best pra...

We believe EVERYONE in the world deserves access to the internet and affordable communications. Communications have an incredibly positive impact on improving the lives of individuals and accelerating the economic and social growth of developing countries; yet 4.4 billion people around the world are still unconnected and many more are poorly serviced. At poa! we believe everyone deserves access t...

Mission Statement for the Role To be the face of Poa Internet on a daily basis for customers reaching out to us through our omni-channel customer experience avenues. Overall Responsibility Receive, document and resolve inbound requests from customers, through all our inbound communication channels- voice, Whats App, Facebook, twitter and chat on a daily basis. Key Competencies Clear, empathetic w...

Jubilee Insurance was established in August 1937, as the first locally incorporated Insurance Company based in Mombasa in 1937. Jubilee Insurance has spread its sphere of influence throughout the region to become the largest Composite insurer in East Africa, handling Life, Pensions, general and Medical insurance. Job Ref. No. JLIL176 Role Purpose The role holder interacts with Jubilee Life custom...

Job Ref. No. JLIL176 Role Purpose The role holder interacts with Jubilee Life customers to provide them with information to address inquiries regarding products and services. In addition, they deal with and help resolve any customer complaints and implement initiatives to improve customer satisfaction levels and loyalty, while ensuring that the customers receive world class customer service exper...

H.B. Fuller is a leading global adhesives provider focusing on perfecting adhesives, sealants and other specialty chemicals across all industries throughout the world. While our products are virtually invisible, they play a vital role in ensuring the quality of modern life and we are committed to connecting what matters to solve some of the world s biggest adhesion challenges. Primary Duties For ...

H.B. Fuller is a leading global adhesives provider focusing on perfecting adhesives, sealants and other specialty chemicals across all industries throughout the world. While our products are virtually invisible, they play a vital role in ensuring the quality of modern life and we are committed to connecting what matters to solve some of the world s biggest adhesion challenges. Primary Duties For ...

Job Description The Role & Responsibilities: We are currently looking for a customer service representative (CSR) to join our young and dynamic team. The responsibilities of the role include (but are not limited to): Managing day to day queries from Cigna s customers whilst putting the service experience at the center of all activities. Adhering to the productivity and quality standards set by th...

Job Description Mission Statement for the Role To be the face of Poa Internet on a daily basis for customers reaching out to us through our omni-channel customer experience avenues. Overall Responsibility Receive, document and resolve inbound requests from customers, through all our inbound communication channels- voice, Whats App, Facebook, twitter and chat on a daily basis. Key Competencies Cle...

Jubilee Insurance was established in August 1937, as the first locally incorporated Insurance Company based in Mombasa in 1937. Jubilee Insurance has spread its sphere of influence throughout the region to become the largest Composite insurer in East Africa, handling Life, Pensions, general and Medical insurance. Job Ref. No: JAML020 Role Purpose The role holder will interact with customers to pr...

Mission Statement for the RoleTo be the face of Poa Internet on a daily basis for customers reaching out to us through our omni-channel customer experience avenues.Overall ResponsibilityReceive, document and resolve inbound requests from customers, through all our inbound communication channels- voice, Whats App, Facebook, twitter and chat on a daily basis.Key CompetenciesClear, empathetic writte...

Job Ref. No: JAML020Role PurposeThe role holder will interact with customers to provide them with information to address inquiries regarding products and services. In addition, they deal with and help resolve any customer complaints and implement initiatives to improve customer satisfaction levels and loyalty, while ensuring that the customers receive world class customer service experience.Main ...

The Role & Responsibilities: We are currently looking for a customer service representative (CSR) to join our young and dynamic team. The responsibilities of the role include (but are not limited to): Managing day to day queries from Cigna's customers whilst putting the service experience at the center of all activities. Adhering to the productivity and quality standards set by the management tea...

Customer service jobs. What are your main responsibilities? You are responsible for the client communication for designated account relationships and Contracts.You are required to response to the client on timely manner providing full and accurate information in one go. Key Areas Communication management in day to day queries of our clients and insurers through different channels (Email, Phone, L...

Purpose:To provide administrative and technical support to the branch, captive and independent intermediaries.To provide general customer service in respect to all lines of business for all CIC subsidiaries.Primary Responsibilities:Check compliance of agents with IRA regulations;Confirm compliance of the necessary regulatory business licenses;Provide input for the branch reports;Coordinate day-to...

Cigna is a global health service company, dedicated to helping the people we serve improve their health, well-being and sense of security. Cigna has almost 40,000 employees who service over 80 million customer relationships around the world. Within its international division, a dedicated unit headquartered in Belgium focuses on the needs of International Organisations. This unit is specialised in...

We are looking for Customer service officers who will act as the face of the company, directly work with customers to take orders, answer their questions, and provide additional support where needed.ResponsibilitiesResponding promptly to customer inquiries.Taking orders on WhatsAppCommunicating with customers through various channels.Acknowledging and resolving customer complaints.Excellent knowl...

About the JobOffer support to customers who have questions, concerns, problems.Duties & ResponsibilitiesRespond to customer enquiries in person, by phone and online helpfully and promptly.Take responsibility for solving customer issues and make sure they are resolved promptly.Maintain record of customer communications in CRM and other systems.Acknowledge and resolve customer complains.Process ord...

Fastest cakes was birthed with the vision of delivering awesome and affordable cakes very fast. Summary We are looking for Customer service officers who will act as the face of the company, directly work with customers to take orders, answer their questions, and provide additional support where needed. Responsibilities Responding promptly to customer inquiries. Taking orders on WhatsApp Communica...

M-Gas is using technology to transform lives by providing clean cooking gas to all Kenyans 24 hrs, 7 days a week. We give you our cylinder filled with gas, a smart meter, a gas cooker and a key card as part of our package so you don t have to pay the high upfront fee of buying a gas cylinder and cooker. About the Job Offer support to customers who have questions, concerns, problems. Duties & Resp...

Job Ref. No. JLIL175 Role Purpose The role holder interacts with Jubilee Life customers to provide them with information to address inquiries regarding products and services. In addition, they deal with and help resolve any customer complaints and implement initiatives to improve customer satisfaction levels and loyalty, while ensuring that the customers receive world class customer service exper...

About SunCulture Founded in 2012, SunCulture s Vision is to build a world where people take control of their environment in rewarding and sustainable ways. SunCulture does this by developing and commercializing life changing technology that solves the biggest daily challenges for the world s 570 million smallholder farming households. We are the largest distributor of solar water pumps / solar ir...

About SunCulture Founded in 2012, SunCulture s Vision is to build a world where people take control of their environment in rewarding and sustainable ways. SunCulture does this by developing and commercializing life changing technology that solves the biggest daily challenges for the world s 570 million smallholder farming households. We are the largest distributor of solar water pumps / solar ir...

About the jobYou are responsible for the client communication for designated account relationships and Contracts.You are required to response to the client on timely manner providing full and accurate information in one go.Main Duties / ResponsibilitiesPerforms research to respond to inquiries and interprets policy provisions to determine most effective response.Excellent interpersonal skills, ab...